The room was lovely the hotel overall was lovely major downfall was there was no hot water during my stay and then my deposit was kept due to dirty laundry!!! I’m not happy with this major issue in my opinion as I have never been expected to launder the towels and sheets for staying in a room the hotel staff should be knowledgeable enough to know how to wash linens and not use it as an excuse to keep my deposit that I wasn’t aware of until I arrived at the property it was left out on the important information portion of the fees!!!! I didn’t damage anything and should not have been denied my deposit over LAUNDRY!!!
5.0分
商务出差
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The staff were extremely helpful and friendly. Jordan and Tika went above and beyond to make this an enjoyable stay. The rooms are always very clean. We will continue to stay at this hotel as long as we travel to this area.
5.0分
其他
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This is a new facility that is running flawlessly. Everyone was so hospitable and the room was very nice, modern and the bed was comfortable. Pleasant experience Candlewood is as of the last year, my favorite search for hotels. I have now stayed with 3!
5.0分
商务出差
The room was clean smelt fresh had pots and pans and the barbecue grills outside were nice clean place friendly staff
3.0分
其他
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I have stayed at this property many times and I like the location (though the entrance sign could be more visible). The staff was very friendly and professional. I like the gym as well even though the equipment is turned away from the television, not really entertaining.
Though there was no restaurant, loved the coffee machine and the hotel had good snack options.
The only negative comments is that I think the hotel should close for a few days and bomb for the sugar ants. We had to move rooms because they were all over the place and showed up in my new room the next day. Though I know you may lose income for a few days, it's better to solve the ant problem, so there will not be a prevailing thought that there is an ant infestation in hotel and impact future reservations, which will cost more than closing the hotel.
There was also an exceptional housekeeper, who was tall, dark-skinned her name was Valerie? Veronica?, I unfortunately forgot her name. Thank yoiu for allowing me to share my feedback.
4.0分
其他
In town for the 2025
Very great stay,convenient location to our needs.Secure parking.Friendly staff.
4.0分
其他
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The hotel was amazing. But it didn’t come with any breakfast and unfortunately, I ended up picking the day that was the most busiest football day ever in the state of Alabama. So there were quite a few patriots and residence in the parking lot in front of the hotel drinking. The lobby had between seating for 10. But it was only five in the lobby and it sounded like 40. At the time I was checking in. And it looked like the front clerk was intimidated because of their behavior. Security would’ve been ideal.
5.0分
其他
The room was very nice and spacious. It was also clean and had a kitchenette. There were plenty of parking spaces. The staff were very helpful and friendly.
这是一次很棒的体验。员工友善高效。房间一流，非常干净。期待再次入住。
很棒的体验。服务友好，有很多贴心的小细节。住得很舒服。非常出色！
The room was lovely the hotel overall was lovely major downfall was there was no hot water during my stay and then my deposit was kept due to dirty laundry!!! I’m not happy with this major issue in my opinion as I have never been expected to launder the towels and sheets for staying in a room the hotel staff should be knowledgeable enough to know how to wash linens and not use it as an excuse to keep my deposit that I wasn’t aware of until I arrived at the property it was left out on the important information portion of the fees!!!! I didn’t damage anything and should not have been denied my deposit over LAUNDRY!!!
The staff were extremely helpful and friendly. Jordan and Tika went above and beyond to make this an enjoyable stay. The rooms are always very clean. We will continue to stay at this hotel as long as we travel to this area.
This is a new facility that is running flawlessly. Everyone was so hospitable and the room was very nice, modern and the bed was comfortable. Pleasant experience Candlewood is as of the last year, my favorite search for hotels. I have now stayed with 3!
The room was clean smelt fresh had pots and pans and the barbecue grills outside were nice clean place friendly staff
I have stayed at this property many times and I like the location (though the entrance sign could be more visible). The staff was very friendly and professional. I like the gym as well even though the equipment is turned away from the television, not really entertaining.
Though there was no restaurant, loved the coffee machine and the hotel had good snack options.
The only negative comments is that I think the hotel should close for a few days and bomb for the sugar ants. We had to move rooms because they were all over the place and showed up in my new room the next day. Though I know you may lose income for a few days, it's better to solve the ant problem, so there will not be a prevailing thought that there is an ant infestation in hotel and impact future reservations, which will cost more than closing the hotel.
There was also an exceptional housekeeper, who was tall, dark-skinned her name was Valerie? Veronica?, I unfortunately forgot her name. Thank yoiu for allowing me to share my feedback.
In town for the 2025
Very great stay,convenient location to our needs.Secure parking.Friendly staff.
The hotel was amazing. But it didn’t come with any breakfast and unfortunately, I ended up picking the day that was the most busiest football day ever in the state of Alabama. So there were quite a few patriots and residence in the parking lot in front of the hotel drinking. The lobby had between seating for 10. But it was only five in the lobby and it sounded like 40. At the time I was checking in. And it looked like the front clerk was intimidated because of their behavior. Security would’ve been ideal.
The room was very nice and spacious. It was also clean and had a kitchenette. There were plenty of parking spaces. The staff were very helpful and friendly.