Room floor was not spotless upon check in. Could have been vacuumed a little more. All other areas of room were clean. Comfortable bed. Staff was very courteous and friendly. Ted at the front desk was a very nice, and helpful staff member. He remembered me and asked how my family member was often. Amenities were sufficient. High efficiency washer and dryer were nice. Breakfast was good. My room was quiet and comfortable. Ended up staying an extended amount of time because of a family members hospital stay.
展开
酒店回复: Brad, thank you for sharing your experience. We’re glad you enjoyed a comfortable and quiet room, and that our team helped make your extended stay easier—Ted will be especially pleased to know he made a positive impact. We appreciate your feedback about the floor and will review it with our team. Your comments help us continue to improve, and we wish your family member a smooth recovery.
5.0分
其他
Easy access off the freeway. Very comfortable room and linen. I love the soap and shampoo brand. Great price.
展开
酒店回复: Thank you for sharing your feedback. We're glad to hear that you enjoyed the comfort of your room and appreciated our choice of toiletries. It’s also great that our location and pricing added to the convenience of your stay. We'll continue to aim for high standards to enhance your entire experience. Looking forward to having another opportunity to serve you.
5.0分
其他
展开
Enjoyed our stay!
Great hotel! Clean, quiet and comfortable. Good location. Great hot breakfast with many options.
Staff friendly and helpful staff. Ted helped us get the tickets printed that we needed for the Renaissance Festival. Would stay again.
展开
酒店回复: Kim, it's wonderful to hear you found Fairfield by Marriott Inn & Suites Kansas City at The Legends to be a great hotel and enjoyed our cleanliness, tranquility, and comfort. We're delighted to know that our convenient location, variety-filled hot breakfast and supportive team members, like Ted, added value to your stay. We're looking forward to welcoming you back during your next Renaissance Festival visit!
5.0分
家庭亲子
Very updated and clean . Staff were very polite and helpful. Very close to shopping and eating. Easy on and off interstate .
展开
酒店回复: James, it's truly wonderful to hear your positive comments regarding your recent stay with us at Fairfield by Marriott Inn & Suites Kansas City at The Legends. We're delighted you found our hotel to be modern and pristine, and our team members to be courteous and supportive. We also take pride in our convenient location next to shopping hubs and eateries, as well as its easy accessibility to the interstate. Looking forward to welcoming you back on your next visit to Kansas City.
5.0分
其他
Staff members were professional. The rooms were more than I expected. Overall looking forward to another trip to KC and want to definitely stay here again
展开
酒店回复: Joseph, we're thrilled you enjoyed your stay at Fairfield by Marriott Inn & Suites Kansas City at The Legends. It's great to know our team members delivered a professional service and that the rooms exceeded your expectations. We eagerly await your next visit for another wonderful experience!
5.0分
其他
展开
This was a newer property. The room was near to the interstate but you couldn't hear any traffic noise. It is also very close to the Kansas Motor Speedway and all the restaurants that are there.
展开
酒店回复: Confort is our number one priority when it comes to our guests. I'm so glad it was nice and quiet for you.
4.0分
其他
展开
Babymoon
Stayed for 3 nights and bed was comfortable, water was hot and great water pressure. WiFi wasn’t working one night so we had to move rooms and it got fixed fairly quickly. Appreciated the great customer service.
展开
酒店回复: I'm glad that you had an overall good stay and we were able to resolve the issues to your satisfaction.
3.0分
其他
展开
Easy place to stay while playing ball. Friendly front desk clerk. Modern decor. My main complaint was the AC unit in the room. It was so loud we couldn’t sleep. The electrical outlet at the desk didn’t work but I didn’t realize until the next day that my phone and watch didn’t charge overnight. They had make your own mini waffles, cereal and bagels for breakfast. It was busy, so we didn't eat.
展开
酒店回复: We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.
5.0分
商务出差
The staff here. I have not had friendly service like that in over 10 years.
展开
酒店回复: We are very glad to hear that your stay was a pleasant one. We strive to make sure every guest is comfortable and well taken care of during their stay.
5.0分
其他
Friendly and helpful staff made it a breeze to check in. Very clean, comfortable.
展开
酒店回复: Thank you for the wonderful review! We strive to make our hotel a home away from home. We look forward to seeing you soon.
Room floor was not spotless upon check in. Could have been vacuumed a little more. All other areas of room were clean. Comfortable bed. Staff was very courteous and friendly. Ted at the front desk was a very nice, and helpful staff member. He remembered me and asked how my family member was often. Amenities were sufficient. High efficiency washer and dryer were nice. Breakfast was good. My room was quiet and comfortable. Ended up staying an extended amount of time because of a family members hospital stay.
Easy access off the freeway. Very comfortable room and linen. I love the soap and shampoo brand. Great price.
Enjoyed our stay!
Great hotel! Clean, quiet and comfortable. Good location. Great hot breakfast with many options.
Staff friendly and helpful staff. Ted helped us get the tickets printed that we needed for the Renaissance Festival. Would stay again.
Very updated and clean . Staff were very polite and helpful. Very close to shopping and eating. Easy on and off interstate .
Staff members were professional. The rooms were more than I expected. Overall looking forward to another trip to KC and want to definitely stay here again
This was a newer property. The room was near to the interstate but you couldn't hear any traffic noise. It is also very close to the Kansas Motor Speedway and all the restaurants that are there.
Babymoon
Stayed for 3 nights and bed was comfortable, water was hot and great water pressure. WiFi wasn’t working one night so we had to move rooms and it got fixed fairly quickly. Appreciated the great customer service.
Easy place to stay while playing ball. Friendly front desk clerk. Modern decor. My main complaint was the AC unit in the room. It was so loud we couldn’t sleep. The electrical outlet at the desk didn’t work but I didn’t realize until the next day that my phone and watch didn’t charge overnight. They had make your own mini waffles, cereal and bagels for breakfast. It was busy, so we didn't eat.
The staff here. I have not had friendly service like that in over 10 years.
Friendly and helpful staff made it a breeze to check in. Very clean, comfortable.