The room was ok except the bed comforter was dirty and stained. I was also woken up by a roach on the bed. Aside from that, the stay was good. You can hear the train too.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Haltom City. I am so sorry to hear about the issues you experienced during your stay. You indicated that you found your comforter to be dirty and stained, and that you were dissatisfied with the insect you reported. This falls far short of our standards for cleanliness and comfort. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with our specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,JoeRed Roof ManagementRediResponse Specialist
门口就可以停车，停车位也很多，非常nice
房间是误订的，他们说会退款给我，结果却收了钱，还拒绝取消订单。
不错的地方
水龙头不出冷水，只有热水。
客户服务很好
住得很愉快。
很棒
就一个员工
除了客房清洁服务之外，其他都还好。
Probably won’t stay here again
The room was ok except the bed comforter was dirty and stained. I was also woken up by a roach on the bed. Aside from that, the stay was good. You can hear the train too.