酒店回复: Estimado Arturo,Gracias por compartir su experiencia. Nos alegra saber que encontró nuestras habitaciones limpias y recientemente renovadas, y que recibió una atención amable por parte del personal. Lamentamos sinceramente que ciertos aspectos del entorno exterior le hayan hecho sentir incómodo. Su seguridad es muy importante para nosotros, y tomaremos medidas para reforzar tanto la vigilancia como la seguridad en la propiedad.Agradecemos sus comentarios, ya que nos ayudan a mejorar.Atentamente,Equipo de Exclusivo Inn by OYO Grand Prairie
5.0分
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翻译提供方：Google
工作人员非常友好，房间虽小但很完美，而且价格非常实惠。
5.0分
其他
原文
翻译提供方：Google
好的
1.0分
其他
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The room was disgusting, one of the lights didn't work, and the door barely shut and seemed like it could have been broken into easily. The area around it seemed incredibly unsafe and there were many sketchy individuals hanging around right outside the room window.
1.0分
其他
It was full of cockroaches they walked wherever I wanted I was killing every day and as apart for the week I couldn't cancel.
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酒店回复: Dear Jose,We sincerely apologize for the experience you encountered during your stay. Your feedback is taken very seriously, and we will address these issues immediately to ensure better standards in the future. We regret that your stay at Exclusivo Inn by OYO Grand Prairie, TX was not up to expectations.Sincerely,YusufExclusivo Inn by OYO Grand Prairie, TX
1.0分
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I didn't stay at this hotel, because I didnt feel safe. Guest was all over the property hanging out. I didn't know if I was being targeted by going into the room being I was by myself.
1.0分
家庭亲子
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The management cheated me out a night i booked two night and i only stayed one night because the staff messed up and they kicked us out without giving us our sencond night
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酒店回复: Dear Brandon,Thank you for your feedback. We’re sorry to hear that your experience at Exclusivo Inn by OYO Grand Prairie, TX did not meet your expectations. We appreciate your comments and will use them to improve our services.Best regards,RosyThe Exclusivo Inn Team
1.0分
情侣出游
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I didn’t even stay here one night. I booked for 5 nights and when i showed up to check in it looked nothing at all like the pictures, it was dirty, in a ghetto area, it smelt like onions, there was red staining on the sheets of the room she attempted to give me. When i disclosed this with the lady at the front desk she told me no refunds. We then were arguing back and forth and she barely spoke any english so it was hard to even try and explain my reasoning for wanting a refund. I would 100% not recommend this motel for anyone. The lady was also very rude over the phone when calling and asking if i would be staying at their motel for my full stay.
1.0分
家庭亲子
It’s not a hotel it’s a motel and it had stains on the beds. Don’t recommend.
1.0分
其他
Room smelt like cigarette smoke heavily. Cockroach in the bathroom. Stained bed appearing to be bed bugs.
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酒店回复: Dear Dallas,We regret to hear about your experience and apologize for the issues you encountered. Your concerns have been taken seriously and will be addressed with the team to improve our cleanliness and overall guest comfort.Sincerely,LisaExclusivo Inn by OYO Grand Prairie, TX
工作人员非常友好，你可以看到房间刚刚装修过，非常完美，一切都非常干净，糟糕的是，它闻起来有点像香烟，门的安全性可以提高，但让我感到不安全的是外面的人，我晚上到达，有一个酗酒的人向我要钱，并告诉我他是一个前罪犯，我感到有点不安全
工作人员非常友好，房间虽小但很完美，而且价格非常实惠。
好的
The room was disgusting, one of the lights didn't work, and the door barely shut and seemed like it could have been broken into easily. The area around it seemed incredibly unsafe and there were many sketchy individuals hanging around right outside the room window.
It was full of cockroaches they walked wherever I wanted I was killing every day and as apart for the week I couldn't cancel.
I didn't stay at this hotel, because I didnt feel safe. Guest was all over the property hanging out. I didn't know if I was being targeted by going into the room being I was by myself.
The management cheated me out a night i booked two night and i only stayed one night because the staff messed up and they kicked us out without giving us our sencond night
I didn’t even stay here one night. I booked for 5 nights and when i showed up to check in it looked nothing at all like the pictures, it was dirty, in a ghetto area, it smelt like onions, there was red staining on the sheets of the room she attempted to give me. When i disclosed this with the lady at the front desk she told me no refunds. We then were arguing back and forth and she barely spoke any english so it was hard to even try and explain my reasoning for wanting a refund. I would 100% not recommend this motel for anyone. The lady was also very rude over the phone when calling and asking if i would be staying at their motel for my full stay.
It’s not a hotel it’s a motel and it had stains on the beds. Don’t recommend.
Room smelt like cigarette smoke heavily. Cockroach in the bathroom. Stained bed appearing to be bed bugs.