酒店回复: Thank you for taking the time to share your feedback. We are delighted you enjoyed the corner room views, breakfast experience and our Yarra River location. We also appreciate your comments regarding the room facilities and dining variety, which have been shared with our team for consideration. We look forward to welcoming you back on your next visit.
酒店回复: Thank you for sharing your feedback. We are pleased to hear you enjoyed the stunning Yarra River night views, our service, cleanliness and breakfast. We are, however, sorry to learn that noise from the surrounding equipment affected your sleep. Your comments have been noted and shared with the team, and we appreciate you taking the time to provide such considered feedback.
酒店回复: Thank you for taking the time to share your feedback. We are pleased to hear you enjoyed our location, spacious rooms and overall service. We regret the oversight with the slippers and the inconvenience caused, and appreciate your understanding. We are particularly sorry to learn about the insect found in your room and have shared this with our housekeeping team to ensure greater attention is given. Your comments regarding the deposit process are noted, and we value your insights as they help us improve the guest experience.
酒店回复: Thank you for sharing your feedback. We are pleased you found the facilities complete, the cleanliness to a high standard and our team attentive. We note your comments regarding the room condition and check-out process and will review these to improve the experience for future stays.
酒店回复: Thank you for your kind review. We are pleased you enjoyed the views, lobby facilities, service, and minibar. We appreciate your recommendation and look forward to welcoming you again.
酒店回复: Thank you for your kind feedback. We are delighted to hear you enjoyed our location, views and the service from our reception team, and that your family had a memorable stay. We look forward to welcoming you back to The Langham, Melbourne on your next visit.
酒店回复: Thank you for your kind review. We are pleased to hear you enjoyed our central location, convenient access to nearby attractions, and the variety offered at breakfast. We look forward to welcoming you back to The Langham, Melbourne.
酒店回复: Thank you for sharing your feedback. We are pleased you enjoyed our location by the river and nearby attractions. We appreciate your comments on the facilities and will keep them in mind as we continue to enhance the guest experience.
转角房真的超棒 可以看到亚拉河日落 超美的~下次来应该还要住~早餐很好 每天下楼看了日出再自己鲜榨果汁加生姜…
住了5天 还不算吃腻 哈哈哈 再多点中餐选择就好了!!
房间设施比较老 尤其卫生间 但位置便利景观与早餐完全就忽略了 期待翻修哦
入住的时候有点小插曲,酒店跟携程的处理方式都很迅速也圆满解决了,河景转角房视野特别好,如果楼层高点应该会更好,酒店位置就在南岸河边,出去玩还是很方便的,观感上比起对岸的治安要好点,整体很chill,早餐也很满意,性价比不错,总体推荐
这家酒店其实我总体很满意,亚拉河夜景太美了。
但给了个设备平台正上方的低楼层房间,被噪音震动折磨的每天都入睡困难,不高兴。
服务:快准好
设施:设施虽然老了些,但是保养的不错
卫生:基本没有卫生死角
早餐很不错!是澳洲十几天吃下来最好吃的一家!
出行方便,房间很大,复古风的酒店,在香港也住过朗廷,澳洲的相对新一点。入住需要付押金,建议大家付现金,国外刷卡容易被盗刷并且押金退回较慢。服务可以,每天会整理房间的,只是有时候拖鞋会忘记补,可以打电话送。洗浴用品是diptyque的,不过这次影响体验感的是,最后一天的早上在房间发现了虫,希望酒店下次可以注意!
设施:很齐全,甚至有牙刷。就是设备比较老旧,拧开的水龙头不太习惯。
卫生:很干净。
环境:位置不错,在河边,但没给到河景房~
服务:整体有耐心态度好。但如果押金付的是现金,起码要提前10几分钟的样子就要去退房•᷄ࡇ•᷅检查房间检查了快20分钟!然后一个工作人员慢悠悠的走到前台说没问题了才给退押金……真的效率太低了。
都不错的,我很喜欢这酒店的风景和大堂的设施,有着很好的观景角度,服务也不错,还有非常非常丰富的迷你吧,一切都挺好的。总体来说还算比较推荐吧。
酒店很棒!位置很好,楼下也有很多吃的,景观无敌,接待人员态度好!干净卫生,孩子很喜欢,下次来墨尔本还是选这里。
酒店位置很方便,离周杰伦同款火车站、美术馆以及圣保罗大教堂很近,早餐选择很丰富,周边还有一条商业街。
位置很好。就在河边,附近餐厅酒吧很多。附近的皇家植物园更是跑步的好地方。因为是老酒店设施略显陈旧。肯定是住在墨尔本很好的选择。
这真是一家可爱的酒店,太喜欢了!!!!!!!!!!!!!!!