酒店回复: Thank you for sharing your experience. The parking is located across the parking lot. Guests have the option to pay hotel nightly or directly at the gate of the parking garage.
5.0分
家庭亲子
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This is a fairly new property and it is in great shape. The young lady that checked us in was outstanding. All of the staff were very friendly. The room and bed was first rate. I would highly recommend this hotel.
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酒店回复: Thank you for sharing your experience we hope you will visit again soon.
5.0分
情侣出游
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Mandy Heard and Tasika went above and beyond. We were a couple staying there the day before our wedding and the night of.
Both shifts were great and they were so excited for us. Checking in is.
They went the extra mile. Definitely will stay there again
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酒店回复: Thank you for taking the survey. We will be sure to share your feedback with our team.
5.0分
情侣出游
Very nice place. Very comfortable! Staff was exceptionally pleasant and helpful! Would recommend!
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酒店回复: Thank you for sharing your experience, we are so excited to see we were able to provide 10 out of 10 service. We hope you will be back to visit us again.
1.0分
其他
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My hotel was cancelled and I still didn’t get my money back. My room was cancelled after it was booked. I’m looking for my money back since the customer cancelled horrible experience and very unprofessional.
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酒店回复: Hello, thank you for sharing your feedback. We do not have access to the money you paid for this room. To get reimbursed, you would have to reach out to ******* for help with getting a refund. We did not cancel your reservation, ******* did.
4.0分
其他
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Almost the perfect stay
Our room was nice, the bed comfortable which is so important. However, the shower floor was VERY slippery. My husband and I both were concerned about falling in fact, I would be surprised if someone hasn't already fallen. There is a safety bar at the opposite end of the shower head so of no value. Also, the height of the toilet is low making it uncomfortable to get up. We are in our 80's but in good shape so being handicapped is not the reason for our concern with the shower and toilet.
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酒店回复: Thank you so much for sharing your experience with us. We do offer shower mats upon request at the front desk and housekeeping for guest. We hope you will come back and visit us again.
3.0分
其他
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No Parking!
The hotel and our room were clean but the our room shower had hair in it from last guest. There was no overnight parking. Had to park in a parking garage. The parking garage has no attendant and doesn’t check you out properly. Will not stay there again due to parking issues.
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酒店回复: Thank you for taking the time to share your experience with us. We sincerely appreciate your feedback, and I want to personally apologize for any inconvenience you may have encountered.Cleanliness is extremely important to us, and your comments have been shared directly with our housekeeping team to ensure we're maintaining the highest standards moving forward.Regarding your concerns about parking, I’d like to clarify that both the parking lot and garage are owned and operated by the City, and not by the hotel itself. That said, we do offer overnight parking accommodations for guests with accessible parking tags or oversized vehicles to help better serve your needs. Your insights help us improve, and we truly value the opportunity to host you.
5.0分
商务出差
Very nice hotel, lots of shopping across the street and some good restaurants in the area.
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酒店回复: Thank you for sharing your experience. We hope you will come back to visit us again soon.
5.0分
其他
Great place
Very friendly staff, everything was very clean and updated. Probably the nicest room I've stayed in for an overnight hotel. Highly recommend.
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酒店回复: Thank you for sharing experience we hope you will come back and visit us again.
5.0分
情侣出游
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The hotel’s proximity to the mall is so convenient! We could’ve walked there but chose to drive and could have a nice meal and go shopping all within a stone’s throw from our accommodations. The staff were friendly, attentive and helpful and the premises were clean. The decor is excellent as well and our studio king room was wonderful! We will definitely stay here again when in the area.
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酒店回复: Thank you for sharing experience we look forward to seeing you again.
附近没有停车场，如果在另一处地方停车需支付 10 美元的费用。
This is a fairly new property and it is in great shape. The young lady that checked us in was outstanding. All of the staff were very friendly. The room and bed was first rate. I would highly recommend this hotel.
Mandy Heard and Tasika went above and beyond. We were a couple staying there the day before our wedding and the night of.
Both shifts were great and they were so excited for us. Checking in is.
They went the extra mile. Definitely will stay there again
Very nice place. Very comfortable! Staff was exceptionally pleasant and helpful! Would recommend!
My hotel was cancelled and I still didn’t get my money back. My room was cancelled after it was booked. I’m looking for my money back since the customer cancelled horrible experience and very unprofessional.
Almost the perfect stay
Our room was nice, the bed comfortable which is so important. However, the shower floor was VERY slippery. My husband and I both were concerned about falling in fact, I would be surprised if someone hasn't already fallen. There is a safety bar at the opposite end of the shower head so of no value. Also, the height of the toilet is low making it uncomfortable to get up. We are in our 80's but in good shape so being handicapped is not the reason for our concern with the shower and toilet.
No Parking!
The hotel and our room were clean but the our room shower had hair in it from last guest. There was no overnight parking. Had to park in a parking garage. The parking garage has no attendant and doesn’t check you out properly. Will not stay there again due to parking issues.
Very nice hotel, lots of shopping across the street and some good restaurants in the area.
Great place
Very friendly staff, everything was very clean and updated. Probably the nicest room I've stayed in for an overnight hotel. Highly recommend.
The hotel’s proximity to the mall is so convenient! We could’ve walked there but chose to drive and could have a nice meal and go shopping all within a stone’s throw from our accommodations. The staff were friendly, attentive and helpful and the premises were clean. The decor is excellent as well and our studio king room was wonderful! We will definitely stay here again when in the area.