酒店回复: Hey Sunshine,Thank you for the wonderful feedback. We're delighted to hear that you found our newly renovated hotel to be excellent in every way. It's great to know you enjoyed our bar and restaurant, found our front desk service to be nice, and appreciated our central location close to key attractions.We're also thrilled you enjoyed our breakfast and found the bed comfortable. These are some of the elements we focus on to provide a memorable experience for our guests.We can't wait to welcome you back to Ruby Molly on your next visit to Dublin.Your Ruby Molly Team

酒店回复: Hey M‍a‍n‍g‍o‍L‍o‍v‍e‍r,Thanks for sharing your thoughts. We’re glad you enjoyed our central spot near the river and the easy walk to Temple Bar. It’s great to hear the room felt welcoming and that the emergency call features gave you extra peace of mind. Our bar on the first floor is a cosy little corner for a relaxed drink, so we’re happy it caught your eye.Appreciate your note on breakfast, too. We keep things straightforward and satisfying in line with our Lean Luxury philosophy, with familiar Irish favourites to set you up for the day.Thanks again for staying with us at Ruby Molly. We hope to see you back for another city break soon.Your Ruby Molly Team

酒店回复: 嗨，Ange Chng， 感谢您的精彩点评！这真的让我们度过了美好的一天。我们很高兴听到您对住宿体验感到满意，从丰盛的每日姜汁早餐到精心布置的家具，无不如此。 我们的客房清洁团队非常出色。他们时刻保持着高度的专注，确保每位客人都能拥有宾至如归的舒适入住体验。我们一定会将您的好评传达给他们，并感激不尽。 您的推荐对我们意义重大。我们期待着您和您的朋友将来再次光临 Ruby Molly。 您的 Ruby Molly 团队

酒店回复: Hey Q‍i‍n‍g‍g‍u‍a‍n‍b‍u‍c‍h‍i‍x‍i‍a‍n‍g‍c‍a‍i,Thank you for your feedback. We're glad to hear that you found your room to be nice and comfortable. In terms of breakfast, our Lean Luxury philosophy focuses on providing a curated selection that, while it may seem simple, is designed with quality in mind.We understand your concerns about the busy surroundings. Our hotel is indeed located in the heart of Dublin, which brings with it a bustling atmosphere. It's part of the city's charm, offering a mix of the old and new right on our doorstep, from historic sites like St Mary’s Abbey to the Victorian Fruit & Vegetable Market.It's unfortunate that it initially made you feel nervous, but we're relieved to hear that your stay went smoothly in the end. We hope that on your next visit, the vibrancy of our location will add to the enjoyment of your stay rather than cause any concern.We look forward to welcoming you back to Ruby Molly in the future. Your Ruby Molly Team

酒店回复: Hey Sunshine,Thanks for sharing your experience. We're glad you liked the fresh feel of the hotel, the room setup, and the location. Being based on the old St Mary’s Abbey site, right by the Victorian Fruit & Vegetable Market, means you can wander to Henry Street or Grafton Street with ease, and stroll over to the River Liffey. Temple Bar, the Guinness Storehouse, and Phoenix Park are all a comfortable walk too.Great to hear the Galley at the end of the corridor worked well for you. As part of our Lean Luxury philosophy, we keep rooms uncluttered and offer hot and cold water, plus tea and coffee gear, in the shared space instead of individual kettles, so there’s more room to breathe.We appreciate your thoughtful notes and hope to welcome you back to Ruby Molly for another city break soon.Your Ruby Molly Team

酒店回复: 嗨，Kthérèse， 您的反馈确实让我们有所顾虑。得知您最近在 Ruby Molly 酒店的入住体验不尽如人意，我们的团队也未能达到您的期望，我们深感沮丧。我们职业的精髓在于我们为宾客提供的热情款待，对于您在与我们互动时感到缺乏温暖和关怀，我们深感抱歉。 我们的“精益奢华”理念确实强调高效和简洁的原则。然而，同样重要的是，我们的宾客能够感受到热情好客、尊重和重视，并且我们的服务员随时准备解答您的任何需求或解答您的任何疑问。您所描述的体验似乎违背了这些原则。 我们希望您知道，每位宾客对我们都很重要，我们致力于让您住得舒适愉快。我们致力于为宾客和员工营造积极的环境，任何来自我们团队的不满迹象都值得我们深切关注。 我们真诚地希望能够重新赢得您的信任，并为您提供我们一贯的热情好客之道。您的 Ruby Molly 团队

酒店回复: Hey Sunshine,Thanks for your positive review. It's great to know that you appreciated the cleanliness of our rooms and the additional touches like Marshall amp. Our Lean Luxury philosophy is all about providing essential luxuries, and we're glad these resonated with you.Our central location is definitely one of our strengths, and we're happy you found it convenient for your needs. It's always wonderful to be able to stroll to nearby attractions and supermarkets, isn't it?We're also pleased to hear that you enjoyed our Galley and found our team to be friendly and enthusiastic. Our team is genuinely committed to providing a welcoming and enjoyable experience for our guests.We can't wait to welcome you back on your next visit to Dublin.Your Ruby Molly Team

酒店回复: Hey Mark,Thanks for your review and for sharing your thoughts. We're pleased to hear that you found our rooms to be good and enjoyed our central location with easy access to shopping and parking facilities.As part of our Lean Luxury philosophy, instead of in-room fridges, we offer complimentary hot drinks and a Maxi bar in our Galleys. We're sorry if you encountered any residual decorating smells. Our team works hard to ensure our rooms are fresh and inviting for all our guests, and we'll certainly take your feedback on board.It's great to know that you feel confident in choosing us again for future stays. We look forward to welcoming you back to Ruby Molly.Your Ruby Molly Team