酒店回复: Thank you for choosing Excellence El Carmen as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities meet your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the resort! Greetings from The Excellence Collection.
房间环境很好，打扫也干净，体验好，服务好，就是吃的一般
环境和服务非常好
酒店服务非常nice，是想要的度假服务。第一天做了个双人spa，轻松一下。第二天参加了酒店的外出活动，有滑道、越野车、挤奶等项目，很开心。酒店的客人享受VIP待遇，不用排队哈。第三天下海游泳，吃吃喝喝很开心。早餐午餐一般，晚餐好很多。还有24小时送餐服务。卓越会员餐厅不排队哈。总体满意，愉快的一个春假。
除了床单有点潮潮的，别的都很不错。
酒店很漂亮，员工热情周到，服务一流。
绝对推荐这家酒店。
海草比较多，环境和卫生都很好！房间潮湿的味道有点重！食物偏咸！服务非常好！