酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. It’s wonderful to know you enjoyed our beachfront location, clean and comfortable environment, friendly service, pool, and the relaxing atmosphere by the sea in the evening. It is our pleasure to provide a serene and spotless environment for our guests, and we’re glad that these aspects contributed positively to your stay.We’re also pleased that you appreciated our breakfast variety, dinner with live music, and the peaceful setting of our non-casino hotel. Your kind words mean a great deal to our entire team and motivate us to continue delivering memorable experiences.Thank you again for your feedback. We hope to have the opportunity to welcome you back to our resort and provide you with another enjoyable stay.Best regards,Ayub YULIANTOGeneral Manager
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We're delighted to hear that you enjoyed our great location, clean rooms, beachfront pool, and the excellent service provided. We sincerely apologize for the inconvenience you experienced with the gym. We appreciate your suggestion and will look into improving our gym facilities to provide a proper and more satisfying workout space for our guests. Your input is valuable to us, and we are committed to making continuous improvements to enhance our guests' experience. We hope to welcome you back again soon!Best regards,Ayub YULIANTOGeneral Manager
5.0分
标准房，1张双人床，城市景观
商务出差
房间干净整洁 没有怪味霉味，诺富特该有的水准，酒店配有私家海滩，环境舒适！休闲惬意！
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酒店回复: Dear Kurttsui,Thank you for taking the time to share your feedback regarding your recent stay with us. We’re delighted to hear that you enjoyed the clean and comfortable room, true to the Novotel standard, as well as our private beach and relaxing environment. Your kind words are truly appreciated and motivate our team to keep delivering great experiences.Thank you again for your feedback. We hope to have the opportunity to welcome you back to our resort and provide you with another enjoyable stay.Best regards,Ayub YULIANTOGeneral Manager
酒店回复: Dear Chea Trykolap,Thank you for taking the time to share your feedback regarding your recent stay with us. We’re glad you enjoyed our location and the beautiful sunset views. It is our pleasure to provide a serene and spotless environment for our guests, and we’re glad that these aspects contributed positively to your stay.Thank you again for your feedback. We hope to have the opportunity to welcome you back to our resort and provide you with another enjoyable stay.Best regards,Ayub YULIANTOGeneral Manager
可以说是西港住过最好的酒店，没有之一！酒店干净卫生，服务热情友好。后面是沙滩，泳池！！！傍晚的时候躺在沙滩椅上，享受这海风轻抚！看着不远处海景，别提多惬意了！！！酒店早餐丰富多样，晚餐也特别的棒，还有现场音乐表演，十分的惬意！在边上有个本地大排档，非常有当地特色！！！很便宜！！！还有一点特别好，这个酒店没有**，没有乱七八糟的人在酒店出入，整体环境非常的nice！！！
酒店在海边 风景还不错。 酒店设施待完善 里面洗漱用品只有牙具 像梳子和剃须刀都没有 服务我感觉很糟糕 一共入住两晚 第一天主动有工作人员敲门送烟灰缸来房间 （并非主动要） 结果第二晚退房被告知因为抽烟要罚款$300。 你搁着钓鱼执法呢 。告知前台以后马上改口说可以给我们打折 ？？？最后结果就是$100 押金不退 非常无语的操作。我们英文并不是很好 也没有主动与我们沟通
总体入住体验很棒，早餐种类丰富。虽然客人不多，但负责煎蛋的女厨师忘了我的煎蛋卷，我不得不提醒她第二次。宾客体验经理 Jesse 的欢迎服务非常周到。
房间很小，淋浴间很容易漏水。海景房景色平平，没有给我留下太深刻的印象。
这家酒店旁边有另一家酒店，会往海里排污，所以你走到海边或者游泳的时候，甚至有时候风吹过来，都能闻到臭味，这让我住在海景房的体验大打折扣，感觉不值这个价钱。
酒店本身很新，也挺干净的，除了海滩区域，那儿应该定期清理一下，因为有很明显的碎屑和垃圾。
海景房非常漂亮，房间比我想象的要小一点，但考虑到价格还在可接受范围内。不过我发现床和枕头不太舒服，虽然摸起来软软的，但不知怎么的让我全身酸痛，而且每次一动就会发出声音，挺烦人的。
另外让我惊讶的是，以我们付的价格，竟然没有迎宾饮料或冰毛巾。前台的工作人员也没有给我留下热情或愉快的印象。
我还把宝宝的泳衣忘在了泳池旁边的公共淋浴间，隔天联系工作人员询问，他们说没找到。
总的来说，我和我的小家庭在那里玩得很开心，但考虑到价格，整体体验没有达到我的预期。
酒店地理位置很好，客房干净卫生。
酒店写的有健身房，后来去到健身房发现是用一间客房改造的健身房。跑步跑到一半还断电，希望酒店能改善健身房环境打造一个真正的健身房。
海边泳池环境还是不错的，服务也好。适合来度假旅行和商务的人士。
房间干净整洁 没有怪味霉味，诺富特该有的水准，酒店配有私家海滩，环境舒适！休闲惬意！
景色非常棒，他们还提供提前入住服务，虽然需要额外付费，但确实很方便。房间有点奇怪，卫生间里居然有面镜子😂，不过总体来说还是不错的。
酒店位置可以看到很美的晚霞
我对这家酒店没有任何可抱怨的，前台服务很棒，早餐美味，景色宜人，热情好客更是无与伦比！！！