As soon as you walk in it looks nice..that’s about it! There’s a tv in the living room and a tv in the bedroom, the remote to the bedroom has only one battery I went to ask the office for some I got back and tv doesn’t work called front desk and the guy said bedroom tvs on the 2nd floor don’t work WTH so I guess they are just there for decoration. Tub was so stained it was disgusting! Tried flushing the toilet and it wouldn’t go down I called the front desk nobody answered all night long, in the morning I went to tell them they said they would send someone they never did I had to go to the office to use their bathroom. Bed was sooo uncomfortable you could feel every single spring in the mattress. Refrigerator was dirty and shelves were broken
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酒店回复: Dear guest,Thank you for sharing your feedback. We’re truly sorry to hear about your experience and the issues you encountered during your stay. This is far from the standard we strive to provide, and we regret that we fell short in several areas.Your comments regarding the TV, bathroom, bed, and refrigerator have been noted, and we are addressing these concerns with our maintenance and housekeeping teams immediately to ensure they are resolved. We also apologize for the lack of response from our front desk — this is unacceptable, and we are reviewing our procedures to prevent it from happening again.We appreciate you bringing these matters to our attention, as it helps us improve. We hope you might consider giving us another chance in the future to provide you with the quality experience you deserve.Sincerely,Hotel Manager
4.0分
商务出差
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This place is very basic but nice. The only downfall is bad water pressure for showers. It wouldn’t pass in my book.
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酒店回复: thank you for your review we will try to correct the problem you mentioned so in the future you will consider staying with us again
3.0分
商务出差
Everything was pretty good other than the very uncomfortable beds. I almost checked out the second day due to not sleeping.
4.0分
其他
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Staff was super friendly and very helpful. The room size and amenities were nice. The property is very old, had broken tiles and a couple other physical issues. For the price, not bad, but could use some updates
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酒店回复: Thank you for your kind words! We're thrilled you enjoyed your stay with us and hope to see you again soon!
2.0分
情侣出游
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When we arrived to check in there were police at the front office because the staff had reported a resident (not sure what for), when they came in and proceeded to tell us they had just taken over recently and were trying to clean up and get rid of the drug issues. Got our room, there were black hairs still in the bathroom, the kitchen divider/bar area was dirty along with the floors (I had to use one of the towels to wipe it all down), the kitchen table and 2 chairs were in the living area where there really should have been a small couch or some chairs. Overall I would never book here again between the area not feeling safe and the hotel room not being very clean.
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酒店回复: Amber, I am so sorry that you had this experience. We truly want our guests to have an amazing experience. Our new management team will use your feedback to elevate our service and cleanliness. I hope you will give us another chance to show you we can provide a wonderful experience.
5.0分
其他
Great staff!
The front desk staff were very helpful and friendly.
酒店回复: Thank you very much Edward for your feedback.
3.0分
家庭亲子
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Personal from the place was very nice and very helpful. Beds and sheets was clean. Restroom was dirty and i have to clean it. That's the only complaint I have. Anything else was good
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酒店回复: I do apologize, and we thank you very much for staying with us and look forward to giving you a better stay the next time you come by.
3.0分
其他
Staff pleasant and room clean.
Smoking area right outside my room.
It took about 10 minutes for hot water to get to the shower.
No ice machine on site.
酒店回复: Thank you for staying with us and giving us that lovely review.
3.0分
其他
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Can be better
Service was good but I think guests and hotels should take cleanliness more seriously. Smoking shouldn't be allowed in the rooms, and ours smelled strongly of tobacco and ****.
That's terrible, especially if you're traveling with a baby.
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酒店回复: I do apologize for the smoke smell in your room, we hope that you will give us another chance. Thank you for staying with us we hope to see you again.
2.0分
情侣出游
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Staff was more than friendly and the property was well maintained and within walking distance of a few different restaurants. The room itself had faulty wiring in the lighting, the oven still had food caked in the bottom of it, and there were dead bugs all over the bathroom counter and bath tub. There was also a bottle of cleaning solution left on top of the stove.
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酒店回复: Hi Alyzia, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
You get what you pay for!
As soon as you walk in it looks nice..that’s about it! There’s a tv in the living room and a tv in the bedroom, the remote to the bedroom has only one battery I went to ask the office for some I got back and tv doesn’t work called front desk and the guy said bedroom tvs on the 2nd floor don’t work WTH so I guess they are just there for decoration. Tub was so stained it was disgusting! Tried flushing the toilet and it wouldn’t go down I called the front desk nobody answered all night long, in the morning I went to tell them they said they would send someone they never did I had to go to the office to use their bathroom. Bed was sooo uncomfortable you could feel every single spring in the mattress. Refrigerator was dirty and shelves were broken
Close
This place is very basic but nice. The only downfall is bad water pressure for showers. It wouldn’t pass in my book.
Everything was pretty good other than the very uncomfortable beds. I almost checked out the second day due to not sleeping.
Staff was super friendly and very helpful. The room size and amenities were nice. The property is very old, had broken tiles and a couple other physical issues. For the price, not bad, but could use some updates
When we arrived to check in there were police at the front office because the staff had reported a resident (not sure what for), when they came in and proceeded to tell us they had just taken over recently and were trying to clean up and get rid of the drug issues. Got our room, there were black hairs still in the bathroom, the kitchen divider/bar area was dirty along with the floors (I had to use one of the towels to wipe it all down), the kitchen table and 2 chairs were in the living area where there really should have been a small couch or some chairs. Overall I would never book here again between the area not feeling safe and the hotel room not being very clean.
Great staff!
The front desk staff were very helpful and friendly.
Personal from the place was very nice and very helpful. Beds and sheets was clean. Restroom was dirty and i have to clean it. That's the only complaint I have. Anything else was good
Staff pleasant and room clean.
Smoking area right outside my room.
It took about 10 minutes for hot water to get to the shower.
No ice machine on site.
Can be better
Service was good but I think guests and hotels should take cleanliness more seriously. Smoking shouldn't be allowed in the rooms, and ours smelled strongly of tobacco and ****.
That's terrible, especially if you're traveling with a baby.
Staff was more than friendly and the property was well maintained and within walking distance of a few different restaurants. The room itself had faulty wiring in the lighting, the oven still had food caked in the bottom of it, and there were dead bugs all over the bathroom counter and bath tub. There was also a bottle of cleaning solution left on top of the stove.