Honestly, I was skeptical at first due to the location but I was so surprised. We had arrived an hour early from check in time and they still managed to get us 2 rooms. I will say the rooms had some issues such as slow water force from faucets, ventilation not working properly. However, if you are willing to ignore the small things and look at the positives such as excellent service, food and overall decent sleep quality then this hotel is a fit for you. We booked three rooms, on the third floor. The views were not bad. I wanted a bottle of thumbs up which they did not have but they were able to get it for me from a shop outside which I appreciated a lot. Thank you to the people that helped us enjoy our stay and made us feel welcome.
1.0分
其他
展开
Rooms are not neat, no toiletries, no room slippers, no heater in winter, no extra blanket, Kettle is not washed for ages, breakfast includes 2 items without hygiene, bathroom door doesn't lock, water heater will work for 2 mugs and rest is up to guests to use it or not. 1 - 2 star , definitely not 3 star
1.0分
其他
展开
During a recent trip, I stayed at what I thought was a Decent hotel as per Pics shown online. The online reviews and photos painted a glowing picture, but the reality couldn’t have been further from the truth. The condition of the room was appalling. The sheets were stained and had Hair (Not properly washed), the bathroom was missing with basic immunities and there was a mold, and the towels looked like they hadn’t been replaced in years. Hot water facility was only on request after calling to reception. As if that wasn’t enough, the hotel provided with breakfast with no quality food and only 2 options to eat. When I complained to the staff about the issues, they were seems helpless as major portion of amount is taken by middle party Treebo. I was dealing with Manas Aggarwal from Treebo (Sales Executive) who was highly unprofessional while dealing and demanded money for services which was not provided adequately. What was supposed to be a relaxing and enjoyable stay turned into a nightmare. I left feeling frustrated, cheated, and determined never to return to this property.
5.0分
独自旅行
展开
I went to this place with my old mother, we had fantastic experience with everything. I want to give more than 5 star for everything. Staff is very polite and helpful, food is very good, portion size of each item is very big, bathroom has continuous hot water coming. If I visit Ayodhya again I will stay here only, i strongly recommend this place. Thank you everyone at Heaven Grand Ayodhya.
5.0分
家庭亲子
展开
From check in to checkout , my experience at hotel Heaven Grand Ayodhya . The front office staff were welcoming and efficient. The room was spacious , clean, and well designed with the modern amenities. I particularly enjoyed the in house dining option , special thanks to service staff for great behaviour and smiling nature.
Honestly, I was skeptical at first due to the location but I was so surprised. We had arrived an hour early from check in time and they still managed to get us 2 rooms. I will say the rooms had some issues such as slow water force from faucets, ventilation not working properly. However, if you are willing to ignore the small things and look at the positives such as excellent service, food and overall decent sleep quality then this hotel is a fit for you. We booked three rooms, on the third floor. The views were not bad. I wanted a bottle of thumbs up which they did not have but they were able to get it for me from a shop outside which I appreciated a lot. Thank you to the people that helped us enjoy our stay and made us feel welcome.
Rooms are not neat, no toiletries, no room slippers, no heater in winter, no extra blanket, Kettle is not washed for ages, breakfast includes 2 items without hygiene, bathroom door doesn't lock, water heater will work for 2 mugs and rest is up to guests to use it or not. 1 - 2 star , definitely not 3 star
During a recent trip, I stayed at what I thought was a Decent hotel as per Pics shown online. The online reviews and photos painted a glowing picture, but the reality couldn’t have been further from the truth. The condition of the room was appalling. The sheets were stained and had Hair (Not properly washed), the bathroom was missing with basic immunities and there was a mold, and the towels looked like they hadn’t been replaced in years. Hot water facility was only on request after calling to reception. As if that wasn’t enough, the hotel provided with breakfast with no quality food and only 2 options to eat. When I complained to the staff about the issues, they were seems helpless as major portion of amount is taken by middle party Treebo. I was dealing with Manas Aggarwal from Treebo (Sales Executive) who was highly unprofessional while dealing and demanded money for services which was not provided adequately. What was supposed to be a relaxing and enjoyable stay turned into a nightmare. I left feeling frustrated, cheated, and determined never to return to this property.
I went to this place with my old mother, we had fantastic experience with everything. I want to give more than 5 star for everything. Staff is very polite and helpful, food is very good, portion size of each item is very big, bathroom has continuous hot water coming. If I visit Ayodhya again I will stay here only, i strongly recommend this place. Thank you everyone at Heaven Grand Ayodhya.
From check in to checkout , my experience at hotel Heaven Grand Ayodhya . The front office staff were welcoming and efficient. The room was spacious , clean, and well designed with the modern amenities. I particularly enjoyed the in house dining option , special thanks to service staff for great behaviour and smiling nature.