酒店回复: Thank you so much for your review. We appreciate you for bringing this to our attention. Will looking into this, and addressed this issue right away. We love to get feedback so that we can continue to grow, so that your next visit will be wonderful.
酒店回复: Dear Samantha,Thank you so much for your thoughtful review! We're happy to hear you enjoyed the cleanliness of your room, our friendly team, and the variety offered at breakfast. It's great to know our location worked well for your trip, too.We do apologize for the pool being closed during your stay. You're right—it was in the process of being opened for the season, and we regret any inconvenience that caused.We truly appreciate your kind words and are thrilled to hear you'd stay with us again. We look forward to welcoming you back soon—hopefully with the pool open next time!
酒店回复: Thank you for sharing your feedback. We regret that the housekeeping service did not meet your expectations during your extended stay.We strive to provide consistent and attentive service to all our guests, and your comments will be shared with our team to help improve.We appreciate you bringing this to our attention and hope to have the chance to provide a better experience in the future.
酒店回复: Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our friendly staff, clean property, and breakfast—we’re especially pleased that these aspects stood out to you.We also appreciate your comments regarding maintenance. Your observations about the curtain, toilet, and A/C unit have been shared with our team so we can address them promptly. Guest feedback like yours is invaluable in helping us improve.We hope to have the opportunity to welcome you back and provide an even better experience next time.
4.0分
其他
原文
翻译提供方:Google
非常愉快的住宿体验
我的住宿体验非常棒。工作人员非常友好热情。酒店和房间干净、安静,维护得很好。价格也很优惠。
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酒店回复: We're delighted to hear you had a positive experience. Thank you for choosing to stay with us. We hope to see you soon.
5.0分
商务出差
原文
翻译提供方:Google
住宿体验很棒
接待人员很友好,房间舒适,虽然紧邻繁忙的道路,但很安静。
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酒店回复: Thank you so much for your kind words. We're delighted to hear you had a positive experience. We hope to see you again soon.
5.0分
其他
原文
翻译提供方:Google
入住体验很棒。酒店很干净。我很喜欢淋浴。酒店代表Sabrina很棒。
5.0分
家庭亲子
原文
翻译提供方:Google
床很舒服。我们的房间很干净。室外泳池很小,但水很温暖,也很干净。
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酒店回复: We really appreciate your glowing review! We're also delighted to hear you had a positive experience with us. We hope to see you soon!
过夜
我的住宿体验总体不错。不过,我想补充三点。我房间的空调滤网需要更换。房间里有一股霉味。床垫和枕头需要升级。我一躺上床,床垫就凹陷了。枕头支撑性不好。我不得不用两三个枕头来支撑,才能舒服些。
朋友的葬礼💔
为了参加朋友的葬礼,我们去了罗利,因为地理位置优越而选择了费尔菲尔德酒店,事实证明这是最棒的决定。酒店位置便利,而且我们在那里住了四天,还享用了免费早餐。
房间很干净。工作人员都很友好。早餐种类丰富。从酒店开车到各个地方都很近。我肯定会再来这里住的。唯一的缺点是我们入住期间泳池一直关闭。我们到的那天他们就把泳池注满,所以不确定是不是因为旺季才开放的。
我在这家酒店住了一个星期(从周六到周六)。那段时间,我只享受了一次清洁服务。第四天之后,我不得不自己去找清洁人员拿干净的毛巾。我期待更好的服务。
热情周到的员工,令人神清气爽的入住体验
漫长的一天,加上在暴风雨中漫长的车程,让我倍感煎熬。抵达酒店时,我偏头痛发作,精疲力竭,饥肠辘辘。一位同事推荐了这家酒店——我特别需要一个步入式淋浴间——并提到她认为他们有客房服务。当我向前台工作人员询问客房服务时,她好心地解释说,他们没有提供客房服务,但有一个小食品储藏室,里面有一些可以购买的食品。可惜的是,由于饮食限制,我无法使用客房服务。她看出我非常需要一顿美餐,毫不犹豫地提出可以走到隔壁帮我带点东西回来。她非常热情周到,真诚地向我保证不会麻烦——她很乐意直接送到我的房间。她的好意让我非常感动。我向她道谢,并说如果她能指点方向,呼吸新鲜空气或许对我有好处。我把东西放在房间里,就出门了。那段短暂的散步,凉爽的夜晚空气,加上美味的食物,让我整个晚上都精神焕发。感觉好多了。我再次感谢她,然后就去睡觉了。房间干净舒适,步入式淋浴间更是锦上添花。洗了个长长的热水澡后,我睡得像个吃了美林的长牙宝宝一样香甜。早上我甚至又洗了个澡,感觉神清气爽,精神抖擞地开始了新的一天。退房前,我又喝了一杯香浓的咖啡,完美地结束了一天。强烈推荐这家酒店!
员工友善,房间干净,早餐美味。房子看起来很新。维护方面还有待改进。窗帘掉了一半,马桶一直在流水,空调声音也很大。
非常愉快的住宿体验
我的住宿体验非常棒。工作人员非常友好热情。酒店和房间干净、安静,维护得很好。价格也很优惠。
住宿体验很棒
接待人员很友好,房间舒适,虽然紧邻繁忙的道路,但很安静。
入住体验很棒。酒店很干净。我很喜欢淋浴。酒店代表Sabrina很棒。
床很舒服。我们的房间很干净。室外泳池很小,但水很温暖,也很干净。