酒店回复: Thank you for your feedback, we have been working diligently at finding creative ways to solve our parking issues and hope you can see that your next stay!
酒店回复: Sorry we didn't meet your expectations for your stay. Daily housekeeping is by request only at our property. Hopefully you return so we can do better :)
2.0分
其他
原文
翻译提供方:Google
没有拿到我预订的房间,我预订了一间大床房,但拿到了两张全尺寸床。
去了屋顶酒吧,工作人员非常粗鲁。这个地方直接被扔进了钥匙卡堆里,再也不会住了。
作为一个每个月在城市住 1-2 次酒店的人,这真的很令人失望。前台工作人员很棒,酒吧服务员毁了一切
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酒店回复: We are sorry to hear that we did not meet your expectations, hopefully we can try again in the future to make it right. We appreciate your feedback, will relay it to our team, and strive to do better.
5.0分
其他
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Was perfect, fantastic, except in room 617 the noise from guests coming out of the Reveal bar terrace entrance area and hanging out in hallway was loud. But that is not hotel’s fault.
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酒店回复: Thank you so much for such a positive review despite any inconvenient noises outside your room. We try our best to be as mindful as possible of all other guests in our property near the Reveal. I'm glad you enjoyed your stay with us and hope to see you again soon!
5.0分
其他
Parking wasn’t ideal but it was one of the most clean, comfortable stays I’ve ever had.
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酒店回复: We are delighted to hear that you appreciated your accommodations and we sincerely thank you for the perfect 10 rating, even though you encountered some difficulties with parking. We are currently exploring new solutions to enhance parking for all our guests in the future and we look forward to welcoming you again.
5.0分
家庭亲子
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Comfortable, clean environment. Lovely rooftop bar with a view of the city. Central location close to uptown, downtown, the chain of lakes and shopping. Great selection of restaurants in the area. Overall we were very pleased with experience and plan to return for another stay.
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酒店回复: Thank you very much, Rebecca, for your fantastic review of our property.We are thrilled to hear that you loved the location and the surroundings of our hotel. We can't wait to welcome you back again soon.
5.0分
情侣出游
Friendly staff, and a clean quiet well-designed spacious room.
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酒店回复: We are so glad you enjoyed your stay with us and hope to see you again soon! Thank you for the perfect 10 rating!
5.0分
其他
I have stayed at this hotel many times, and keep coming back because of its location, staff, and quality of the facilities.
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酒店回复: We sincerely appreciate your wonderful review. Our goal is to provide the best experience for our guests, and we are thrilled to hear that we have surpassed your expectations. We look forward to welcoming you back soon!
5.0分
其他
All the locations right next door be easy access to the highway
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酒店回复: Thank you for your perfect 10 rating we are happy you enjoyed how accessible our property is to everything around us. Look forward to having you back again!
停车是个问题。一切都很顺利,我被允许停在开放的残疾人停车位,但我可以看到车道上还有其他人和非停车位。地铁已经满了,我不得不转 12 圈才能离开那里。
这是一家很棒的酒店,位置便利,位于圣路易斯公园(距市中心 7 分钟路程)。工作人员非常友好,设施齐全,让您住得舒适。
服务很差。我住了 5 天,不得不乞求毛巾和咖啡。我的床从来没有整理过。我不会再回去了。
没有拿到我预订的房间,我预订了一间大床房,但拿到了两张全尺寸床。
去了屋顶酒吧,工作人员非常粗鲁。这个地方直接被扔进了钥匙卡堆里,再也不会住了。
作为一个每个月在城市住 1-2 次酒店的人,这真的很令人失望。前台工作人员很棒,酒吧服务员毁了一切
Was perfect, fantastic, except in room 617 the noise from guests coming out of the Reveal bar terrace entrance area and hanging out in hallway was loud. But that is not hotel’s fault.
Parking wasn’t ideal but it was one of the most clean, comfortable stays I’ve ever had.
Comfortable, clean environment. Lovely rooftop bar with a view of the city. Central location close to uptown, downtown, the chain of lakes and shopping. Great selection of restaurants in the area. Overall we were very pleased with experience and plan to return for another stay.
Friendly staff, and a clean quiet well-designed spacious room.
I have stayed at this hotel many times, and keep coming back because of its location, staff, and quality of the facilities.
All the locations right next door be easy access to the highway