酒店回复: Hey Michelle,I was looking at your bill and you were charged the amount that you booked for 169/Plus tax which is correct. I do apologize for the inconvenience of the noise; did you notify the front desk? Breakfast is also complimentary to all guests. There is no charge on your bill for breakfast.
酒店回复: Hey Robert,We appreciate your stay and glad you enjoyed our local that loves to make the occasional visits. Come back and see us again!!
5.0分
家庭亲子
原文
翻译提供方：Google
工作人员很棒。他们很友好，能迅速回应要求 —— 尤其是早餐室的女服务员和前台的男服务员。
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酒店回复: Hey Mary,I am glad you enjoyed your stay, come back and see us again!!
1.0分
其他
They place had water bugs in my room I told them at the front desk they didn’t offer me other room or nothing
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酒店回复: Thank you so much for your feedback! We do apologize for the inconvenience. The agent has been informed and we have also had a conversation with the FD agent. Hope to see you again soon!
3.0分
家庭亲子
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Haven't had my charge to my card for incidentals released. This is a problem I have never had in the past. Fairfield Inn was quick to charge my card but won't reverse the charge. This is extremely inconvenient. There was no one at the front desk when I was checking out. I had to be at the hospital early (at 5 30 am), so I waited at the front desk from about 510-515 am. Finally had to leave my key cards on the desk. I was emailed a receipt that I checked out and had a ZERO balance at 539 am. So when will my money be returned to my card?
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酒店回复: Thank you for your feedback. With incidentals, it takes 7-10 business days depending on your banking institution to return back to your card. Also, do apologize that no one was at the front desk, around the time that you came down our Night Auditor was in the kitchen preparing breakfast at that time. I hope that you did enjoy your stay and will come back to see us soon!
5.0分
其他
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The entire staff were awesome!! And the stay was great , very clean room , great cleaning and the continental breakfast was wonderful along with wonderful service! We will definitely be back! 😊
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酒店回复: Thank you so much for your feedback! We are glad you enjoyed your stay and hope to see you again soon!
3.0分
其他
It was busy on Saturday during breakfast - the woman manning the area seemed like she could of really used someone else working with her to assist.
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酒店回复: Thank you for your feedback. We will keep an eye on that when we have big crowds. We hope to see you again soon!
2.0分
情侣出游
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This property is supposedly under construction. Carpet at entrance to our room was ripped. Arms were broken on the desk chair. They did bring a new desk chair promptly when I called. Room was near an elevator and many young people running around and talking loudly during first night. I should have called the desk. I spoke to the young people in the morning and it was quiet our second night. Would not stay there again.
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酒店回复: Thank you for your feedback. Yes we are going under renovations as we speak to fix all of those issues. Sorry for the inconvenience and hopefully once the renovations are done you will give us another chance.
5.0分
商务出差
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The breakfast was very limited. Our biggest complaint was the shower pressure or maybe the lack of it! Without exaggeration It was the worst I've ever experience, i can go on about this but c'mon, rwally?
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酒店回复: Thank you so much for your feedback! We do apologize concerning the hot water and hope to see you again soon.
这个酒店一直不错，就是很难订到
在我们的旅行中，我们被错误地扣款，并且从未收到承诺的账单电子邮件。酒店房间很干净，但枕头太厚，周围的客人很吵，深夜/早上还大声播放音乐。早餐费已计入我们的账单，而且不好。非常失望！
各方面都很棒！前台工作人员很棒。从我的房间可以看到野生动物，包括一天晚上同时看到九只鹿。地理位置优越，距离所有地方都只有几分钟路程。
工作人员很棒。他们很友好，能迅速回应要求 —— 尤其是早餐室的女服务员和前台的男服务员。
They place had water bugs in my room I told them at the front desk they didn’t offer me other room or nothing
Haven't had my charge to my card for incidentals released. This is a problem I have never had in the past. Fairfield Inn was quick to charge my card but won't reverse the charge. This is extremely inconvenient. There was no one at the front desk when I was checking out. I had to be at the hospital early (at 5 30 am), so I waited at the front desk from about 510-515 am. Finally had to leave my key cards on the desk. I was emailed a receipt that I checked out and had a ZERO balance at 539 am. So when will my money be returned to my card?
The entire staff were awesome!! And the stay was great , very clean room , great cleaning and the continental breakfast was wonderful along with wonderful service! We will definitely be back! 😊
It was busy on Saturday during breakfast - the woman manning the area seemed like she could of really used someone else working with her to assist.
This property is supposedly under construction. Carpet at entrance to our room was ripped. Arms were broken on the desk chair. They did bring a new desk chair promptly when I called. Room was near an elevator and many young people running around and talking loudly during first night. I should have called the desk. I spoke to the young people in the morning and it was quiet our second night. Would not stay there again.
The breakfast was very limited. Our biggest complaint was the shower pressure or maybe the lack of it! Without exaggeration It was the worst I've ever experience, i can go on about this but c'mon, rwally?