酒店回复: Thank you so much for sharing your experience with us — and for the wonderful rating. It truly means a lot. I’m really glad to hear that you felt comfortable in your suite and that our team made you feel welcome; we always want our guests to feel right at home.I also appreciate you pointing out the limitations with the TV streaming and the breakfast options. Honest feedback like yours helps us understand exactly where we can make your next stay even better, and we’ll be looking into both.We’d absolutely love to welcome you back, and I hope your next visit feels even more relaxing and enjoyable.SincerelySarahFront Office Supervisor
酒店回复: Dear Valued GuestThank you for taking the time to share your experience with us. It is greatly appreciated. We are thrilled to know that you enjoyed your stay with us in Kanata.We look forward to welcoming you back.Sincerely,Phil V.Front Office Manager
房间宽敞，可以做饭，装修比较新，除了晚上暖气设备启动声音太大不满意以为，其他方面都满意。早餐就是北美正常的早餐，能吃饱
房间宽敞，地理位置好，早餐不错，还有免费停车场。
这家酒店很棒。房间干净宽敞，但可惜的是，他们没有给我们婴儿床，因为缺货了。这是我唯一不满的地方。早餐需要改进，希望能增加清真选项，穆斯林客人也有权享用美食 :)
酒店很干净，套房真的是套房，比其他酒店的套房大很多。空间非常宽敞，唯一让我不太满意的是酒店旁边的大楼还在施工。
没什么惊喜，很普通。
这是一次很棒的住宿体验。
非常干净，服务也很棒。早餐非常出色。
好地方，员工很友好。
套房一尘不染，工作人员彬彬有礼、热情友好。然而，电视系统无法观看亚马逊Prime Video或从YouTube订购的电影/剧集。包含的早餐种类简单但足够，远不及正规餐厅的早餐。
我们预订了一套两居室套房。入住时确认了这一点。前台人员说：“不，您预订的是一居室套房。”我说：“不，我预订并支付的是两居室。”然后他像两居室不可用或不干净一样（远远超过了入住时间）四处张望。最后我们终于拿到了我们支付的房间，但竟然直接降级我们已支付的预订，真是卑鄙。而且，泳池已经关闭，我们直到入住时才收到通知。周边地区正在全面施工。还是另找住处吧。