酒店回复: Hi TRIBE Valued Guest, Thank you for the perfect score 🌟 We’re so happy you enjoyed our new hotel, convenient location near Patong Beach, and the friendly service from our team. Glad to hear your swimwear was safely kept for you — happy to help anytime 🙌Cheers,Nur Aisah ChachaSuper Welcomer
酒店回复: Dear Valued guest,Thank you very much for taking the time to share your detailed feedback about your recent stay with us. We truly appreciate your comments and are glad to hear that overall, you enjoyed your visit.We sincerely apologize for the initial inconvenience with the noise in your first room. We’re pleased that our front desk team could promptly assist you in moving to a quieter room and that this made your stay more comfortable. Your kind words about our staff, facilities, and breakfast selection mean a lot to us.We also appreciate your feedback regarding the swimming pool size and surrounding noise — this is valuable input and will certainly be taken into consideration as we continue improving our guest experience. We’re happy that the additional sofa bed helped make your stay more convenient for your family.Thank you again for staying with us. We hope to have the pleasure of welcoming you and your family back on your next visit.
酒店回复: Dear Valued guest,Thank you very much for sharing your feedback following your recent stay with us. We truly appreciate your honest comments, as they help us improve our service and guest experience.We’re pleased to hear that you enjoyed the lemonade, found the hotel relatively new, and that your request for a quieter room helped minimize street noise. However, we sincerely apologize for the inconveniences you encountered.We regret if communication with our front desk team felt abrupt or unclear. We continuously work on improving both language skills and service approach to ensure every guest feels comfortable and well assisted. We also apologize for the disturbance caused by noise from another room — we understand how important peace and quiet are during a stay.Most importantly, please accept our sincere apologies regarding the cleanliness issue upon your arrival and the missing toiletries. This is certainly not the standard we aim to provide. We are glad the team was able to address it promptly after you informed us, and your feedback has been shared internally to prevent similar situations in the future.Thank you again for your valuable comments. We hope to have the opportunity to welcome you back and provide you with an even better experience next time.
酒店回复: Dear Guest,Thank you for your detailed review and perfect score. We’re glad you enjoyed the room, balcony, pool area, and overall service during a busy season.We appreciate your honest comments regarding service style and breakfast, and your feedback has been shared with our team as we continue to fine-tune the TRIBE experience. We hope to welcome you back again soon.Cheers,Nur Aisah ChachaSuper Welcomer
酒店回复: Dear liukobe24,Thank you for taking the time to share your feedback. We are very sorry to hear that your stay did not meet your expectations, and we sincerely apologize for the disappointment you experienced.While we are pleased to know that our front desk team left a positive impression, we regret that this was overshadowed by issues with noise, room amenities, and breakfast quality. Your comments regarding street noise and motorbike disturbance are fully understood, and we recognize how disruptive this can be to a good night’s rest. We will review possible mitigation measures and ensure guests are better informed about room location options.We also apologize for the inconvenience caused by the availability of in-room amenities such as toothbrushes and razors. Your feedback highlights an important gap, and we will review our standards to ensure they align more closely with four-star expectations.Regarding breakfast, we are particularly concerned to hear your comments about the limited selection and freshness of the fruit. This has been shared with our team for immediate review and improvement.Your feedback is invaluable, and we truly regret that your experience fell short compared to your previous stays in Patong. We hope you might consider giving us another opportunity in the future to provide the level of comfort and service we aim to deliver.Kind regardsTRIBE PHUKET PATONG
酒店回复: Dear Hongxiaohong,Thank you very much for sharing your detailed feedback and for choosing to stay with us at TRIBE Phuket Patong after your visit to TRIBE Bangkok. We are delighted to hear that you enjoyed our warm welcome, comfortable facilities, and the great dining and coffee experience at our restaurant and bar.We truly appreciate your kind words about our team — especially our front desk and Chinese-speaking staff — for their attentive service and flexibility in assisting with your deposit. It’s wonderful to know they helped make your stay more convenient.We also appreciate your understanding regarding the street noise and your helpful suggestion for future guests. We recommend our higher-floor or inward-facing rooms for a quieter experience.Thank you once again for your kind support, and we look forward to welcoming you back to TRIBE Phuket Patong for another enjoyable stay.Warm regards,TRIBE Phuket Patong
酒店回复: Dear Valued Guest,Thank you so much for your wonderful review and recommendation! We’re delighted to hear that you enjoyed our excellent location near Patong Beach and found the nearby shops and 7-Eleven convenient during your stay.It’s great to know that our breakfast selection made a positive impression—especially the mini pizza-style pastries, which are indeed a guest favorite. We’re also happy that you appreciated the modern, youthful room décor.Your kind words truly motivate our team, and we’re grateful for your recommendation. We hope to have the pleasure of welcoming you back again very soon for another enjoyable stay.Warm regards,
酒店回复: Dear Valued Guest, Thank you for sharing your feedback. We truly regret to hear that your stay did not meet your expectations.After reviewing your booking details, we noted that you approached our Front Desk on October 5th regarding an early check-out due to a work emergency. Our team informed you that the booking was made under a non-refundable policy but encouraged you to contact your booking agent to further discuss options. Unfortunately, we did not receive any follow-up communication after that.We’re genuinely sorry for any inconvenience caused and appreciate your understanding of the booking conditions. Please rest assured that your comments have been noted, and we’ll continue working to provide clearer communication and the best possible service for all our guests.Cheers,Nur Aisah ChachaSuper Welcomer
很新的酒店 去巴东海滩🏖️很近 服务员很热情 我的泳裤和潜水帽退房时忘记拿了 他们还帮我放在我寄存的行李处 酒店还有个餐厅酒吧就在楼下 和大堂连着对外营业 很方便
这好像是我第一次去海边酒店池子放水看到那么黄的，然后酒店正对着马路，真的一整晚都是摩托车巨响的轰鸣声，一点不夸张，巨响，如果不是旅途劳累，晚上绝对是难以入眠的！酒店设施是新的，前台服务态度中规中矩，给门口小哥点个赞，走的时候打车司机不认识，他主动出来示意用我们电话和司机沟通，瞬间给酒店拉分
住了三晚，旺季来的，价格已经到了1000，位置在芭东，附近饭店，按摩， 7-11都有，走到沙滩10分钟左右。一开始给了我303房间，一楼就是空调外机，夹杂着摩托车声音太吵了，我马上去前台问能否换一间房？前台还是挺好的，帮我换了6楼中间的房间，就没那么吵了，酒店设施比较新，早餐种类还可以，吃不惯的可以吃面条、米粉，泳池比较小，基本游不起来，而且很吵，还有摩托车尾气的味道。我们两大两小，还帮我们免费铺了沙发床，让一个娃可以睡沙发床。前
前台英文感觉很一般 表达方式比较…直接
柠檬水很好喝
要求安排了安静的那面 确实不受街上声音打扰
对面房开着门看电视很吵
酒店挺新的 但好像没有打扫团队 前台就是打扫人员 入住时浴室清洁不干净 且没有补上洗漱用品 后面提出重新做了一遍卫生 很好
旺季出游，酒店位置还可以，走路5分钟左右有一个711，如果去江西冷、酒吧街坐摩托车更方便，摩托车加钱可以坐两个人。
房间有一个小阳台不错，两把高脚椅和桌子，可以坐着看日落、抽烟，也能晾衣服。早餐还行，酒店服务不错，虽然酒店每日价格近千元，但可能等同于国内5百左右的酒店，因为没有人在你下车的时候帮忙拿行李，或者帮你开门之类的。泳池不算很大，但是晒太阳挺舒服。
给了50🐷的小费放在床头，如愿得到毛巾动物。
除了前台服务人员态度友好热情以外，其他的全是槽点！！！芭东的酒店住了5家，它家是最差的！临街的噪音根本无法入睡，伴随着摩托车的轰鸣声简直让人震惊！不知道怎么能是四星酒店，刮胡刀需要自己要能理解，就连牙刷也需要自己要才行，四星酒店的标准可以说是根本不具备！房间设施和面积充其量只是个商务酒店！早餐少的可怜，基本没有能吃的，水果提供的芭乐居然不是那么新鲜。
有辛住过曼谷的tribe，这次打卡普吉岛的tribe酒店，首先25年开的，所有设施都非常新，酒店也有准备欢迎仪式，非常感谢，一楼餐吧酒吧也很不错，咖啡很好喝，有中文前台，最后两晚泰铢不太够，又不想刷信用卡押金退的慢，结果前台说软妹币也可以付押金，太惊喜了，还很细心的复印了编号，早餐也很不错，唯一一点可能就是晚上有点吵，睡眠质量不好的可以要高楼层或者不临街的那面应该好很多，再次感谢酒店所有工作人员very nice
这家酒店的位置很好，距离芭东海滩很近，早餐品种丰富，很好吃，尤其是几种像迷你披萨一样的饼子很好吃。房间装修的很年轻现代风格。酒店附近50米就有711等商店，买东西很方便。推荐！
太棒了！所有员工都非常迷人。我和妈妈还有朋友们一起旅行，感觉就像在家里一样，温馨又舒适。酒店时尚，装修很漂亮，也很干净。我们大约中午12点到达酒店，我提出想提前入住，他们提供了两种选择：要么立刻入住空房，要么等待有泳池景观的升级房。我们当时很累，所以我请求立刻入住任何房间都可以。晚上我们休息好后，我请求第二天更换到泳池景观房。我们收拾好行李，把它们留在房间里。早上我们出门后，晚上回来时，员工已经把我们的行李搬到了新房间，还给我们了一个惊喜，用毛巾叠成了大象，并在镜子上留下了温馨的祝福。
Tribe酒店的早餐非常美味多样。无论你是习惯早餐吃得很丰盛的人，还是喜欢咖啡或茶配甜点的人，都有很多选择。住了一周，我都没来得及尝遍所有美食。你们的厨师太棒了！谢谢你们新鲜出炉的皮塔饼！
泳池很棒。酒吧的鸡尾酒很好喝。泳池旁的躺椅都有干净的毛巾。
特别感谢那些在我轻微过敏时给予关心的员工。经理Bew告诉我附近有医院，如果我感觉不舒服，可以立即打电话给前台。我之前已经去过泰国很多次，知道最近的医院在哪里以及遇到这种情况该怎么处理，但我想对于那些独自旅行或第一次来泰国的人来说，这种关怀非常重要。
酒店有地下停车场。我开的是一辆底盘较低的车，在那里停车有些困难，所以他们建议我把车停在地面上。
酒店应有尽有，甚至更多。连共享办公空间和专门的隔音舱都有。
我和妈妈都非常喜欢！下次再见！感谢你们的热情款待！
这个酒店很新，但是对应这个价格的服务却很垃圾，我定了3晚，到了之后想退后2晚酒店竟然不同意。并且没有给我任何理由。
说说酒店的几个问题：
1.收拾卫生不彻底
2.位置很偏僻
3.房间内没有WiFi
4.下水道很容易堵
5.没有洗衣房
6.不能多预定房间因为付了钱就不给退，不管你有什么理由。
7.现在普吉岛真的很垃圾，建议选择芭提雅，现在普吉岛东西贵的要死，商铺黄了很多。真别来了很差！