酒店回复: Dear Valued Guest,Greetings from Akara Hotel Pattaya!Thank you so much for your lovely review! We’re delighted to hear that you enjoyed our new facilities, convenient location, and the relaxed atmosphere of the neighborhood. It’s great to know you appreciated the cleanliness, spacious rooms, large windows, and beautiful views. We’re especially happy that breakfast and service stood out for you as well. Thank you for recommending us as a holiday getaway, we truly look forward to welcoming you back again!Best regards,Mark SiaoGuest Relations Manager
酒店回复: Dear Valued Guest,Greetings from Akara Hotel Pattaya!Thank you for sharing your experience and your amazing photos with us. We’re delighted that you enjoyed our lobby, check-in service, and the 24th-floor infinity pool. We appreciate your feedback regarding drink prices, room view, and the check-in deposit process, and we’ll review these areas to improve. We’re glad you found the stay good value overall and enjoyed the convenient location near Terminal 21. We hope to welcome you back for an even better visit next time.Best regards,Mark SiaoGuest Relations Manager
酒店回复: Dear Qiancengxueshelley, Greetings from Akara Hotel Pattaya!Thank you for your wonderful feedback! We’re glad you enjoyed our prime location, convenient supermarket nearby, and the beautiful sea view from the room’s floor-to-ceiling windows. It’s great to hear that our new facilities, service, and stunning outdoor pool made your stay even more enjoyable. We’re also happy that you found the breakfast rich and worth it. We look forward to welcoming you back for another memorable stay!Best regards,Mark SiaoGuest Relations Manager
酒店回复: Dear Valued Guest,Greetings from Akara Hotel Pattaya!Thank you for your wonderful feedback and sharing your photos! We’re delighted to hear that our receptionist provided excellent service and that you enjoyed your room, the great view, and our convenient location near Terminal 21. It’s also great to know you liked our breakfast and found your stay comfortable. We hope to welcome you back soon, and we encourage you to try our rooftop pool on your next visit!Best regards,Mark SiaoGuest Relations Manager
酒店回复: Dear Youngerxx,Greetings from Akara Hotel Pattaya!Thank you for taking the time to share your detailed feedback. We’re glad to hear that you enjoyed our location, the welcoming front desk staff, and the comfort of your room.We sincerely apologize for the disappointing experience you had with our concierge team. Your observations are taken very seriously, and we will address this issue immediately to ensure that all staff meet the high standards our guests expect. Feedback like yours is invaluable in helping us improve our service, and we truly appreciate you bringing this to our attention.We hope you might give us another opportunity to provide a stay that fully reflects the level of service we strive to deliver.Best regards,Mark SiaoGuest Relations Manager
酒店设施很新，位置在主干道上，周边温泉洗浴、酒吧、超市、餐馆比比皆是，街道休闲气息浓郁，酒店卫生良好，房间宽大落地窗视野无障碍，从房间既可眺望太平洋一隅。早餐十分丰富，食材足够新鲜，服务也到位，适合度假出行选择。
五星级酒店，没有身体乳没有护发素，觉得很意外，泳池边围了一圈酒吧的卡座有点奇怪，人少的游泳很舒服，人多了太尴尬了。总体来说1000多的价格非常不值得，严重虚高，如果600元的话还算合理。以后再也不会住了
房间一股子怪味，临街非常吵，实在受不了找前台换房，一个劲说没房，态度强硬才说让Manager过来看看，来了个脸垮到脚底的男的，看了半天给换了；定的海景房，你得拿望远镜看才能看到海岸线；早餐不好吃，卫生状况极差，地板上油滋滋的穿拖鞋都得小心，眼睁睁看着一个老外把餐厅经理叫过去从盘子里扒拉出来一个东西……最最离谱的是健身房，史上最小健身房，只能容得下一个人，两个人器材不够就不说了，甚至无法转身……差到离谱👎
泰国行同价位里最值的酒店，没有因为圣诞节就涨价离谱，超预期的环境，房间大并且干净卫生，装修比较新，顶楼的无边泳池很好拍照，能看到海景，楼下不远就有711，对面是21航站楼，好逛，下次来还住
位置极好 离海滩 Terminal 21都很近
房间很明亮 风景也还不错
楼顶的泳池吧晚上真的很惬意
早餐品类丰富
下次来的话还愿意来住这里
非常失望且糟糕的体验，入住的晚上房门被陌生人突然打开。有个说中文的老太太突然推门，幸好我上了防盗链门没有被打开。在门口说不记得自己的房间了，让我出来房间帮助她。我当时感觉到很害怕，像极了电影情节里面的剧情。并没有敢开门，我向酒店前台求助，他们无法用中文交流，最后幸好和携程平台沟通得到了解决。酒店解释是同层的住户，记错了房间号打开我的门。但是我仍有疑问，一个五钻的酒店我的房间门如果没有关上，难道没有报警声音吗？且房间漏光很严重，早上根本睡不了懒觉！
在芭提雅呆了，快一周，这是我住的第一家也是很有名的网红酒店住过。全程入住印象最深的就是大堂服务和入住服务，非常逼近国内五星标准，这个价格受宠若惊，还有一个是顶楼24层的无边泳池，就是酒特别贵，我记得点了一杯水果威士忌🥃，差不多80人民币吧，我觉得对于芭提雅来说这个消费过高了，另外房间的话我觉得我订的那个房型，景色非常差我，有种城乡结合部感觉，然后就是入住和退房因为都需要有现金定金，所以排队很长，处理效率很慢，总的来说适合预算不足但是想拍照打卡**的，房间环境用料还可以，价格用携程订的话我个人觉得非常的划算，另外早餐的话推荐去附近走路五分钟的21航站楼
酒店地理位置优越，去海滩和21都很近，隔壁就是超市很方便。房间落地窗看海景也很舒服，设施都很新，服务也不错。露天的泳池拍照超美。酒店早餐非常丰富，值得购买。
前台可爱的圆脸小姐姐会中文，服务很好。房间虽然不大但是设施比较新，我们房间视野很不错。酒店地理位置不错，离21航站楼很近，逛街方便，去芭提雅海滩那边坐双条车很方便。早餐也吃得挺好，泳池没有去看，总体来说住得挺舒服的。
酒店位置挺不错的，办理入住的时候小姐姐服务非常热情，很不错👍酒店房间干净整洁，很舒适，唯独让我们很失望的是一楼礼宾部的行李员，整体懒散，退房的时候四个人扎堆在一楼礼宾前台玩手机聊天，聊天开玩笑不停，我们退房叫车取行李车也在门口等了，没有一个人帮忙拿行李上车，外面没有一个人维持秩序，这不是一个五星级酒店的标准，甚至不去曼谷一个普通三星宾馆的礼宾员，礼宾员非常懒散，跟前台的服务形成了鲜明的对比，希望能得到酒店的重视，规范该部门的服务标准和职责范围，谢谢。