酒店回复: Hi Kenneth,We sincerely apologize for the unpleasant odor in your room and bed sheets. We understand how important a clean and fresh environment is, and we will address this with our team to ensure a more comfortable experience for future guests. On a positive note, we're glad to hear that you found our staff friendly and efficient, and that the hotel was quiet and pet-friendly. We truly appreciate your comments and hope to welcome you back for an improved stay in the future.
2.0分
其他
原文
翻译提供方：Google
接待人员的关注度很差。
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酒店回复: Dear Samuel,Thank you for sharing your feedback regarding the reception staff. It's important for us to hear about your experience so we can work on improving our service. We appreciate your input and will address these concerns with our team.
5.0分
其他
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Clean room, looks like its been updated from the furniture to the floors, friendly staff, my smoking room didn’t even smell of smoke
Its my 3rd visit, me and my fiancé stay here for a decent, reasonable priced “staycation”
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酒店回复: Hi Ashley,We’re so glad to hear that you enjoyed the updated room, friendly staff, and the fact that your smoking room was fresh and comfortable. It’s great to know that you and your fiancé have made us your go-to spot for a staycation. We look forward to welcoming you both back for many more enjoyable visits!
5.0分
商务出差
The room got everything I need. Parking was very safe. Highly recommended place to stay on budget.
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酒店回复: Dear Christopher,Thank you for sharing your positive experience! We're thrilled to hear that the room met your needs and that you felt safe with the parking. Your recommendation means a lot to us, and we hope to welcome you back soon!
2.0分
其他
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The motel itself is okay. But the service there is awful. If you have animals, they expect you to carry your animals with you at all times. They cannot be in the room by themselves or anything. You cannot have visitors at the hotel either without their permission so unless you just go in there to be by yourself then I would not recommend staying at this hotel.
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酒店回复: Dear Marshall,Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations, particularly regarding our service and pet policy. We appreciate your insights and will review them to see how we can improve our guest experience. Your concerns are important to us. Thank you again for your comments.
3.0分
其他
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The hotel's exterior was appealing. The room's interior was quite good, but the hallways were concerning. I questioned my choice of accommodation. The hallways require renovation, as the rugs are dirty.
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酒店回复: Dear Brandy,Thank you for sharing your thoughts. We appreciate your positive comments about the hotel's exterior and the room's interior. We understand your concerns regarding the hallways and will take your feedback into consideration for future improvements. Your feedback is valuable to us.
4.0分
商务出差
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Good room and amenities for the price. The staff was quick during check in and check out. Aside from the family that was extremely loud at 1am, the rest of my stay was quiet.
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酒店回复: Dear Aspen,Thank you for your positive feedback! We’re glad to hear you enjoyed the room and amenities, as well as the swift check-in and check-out process. We appreciate your understanding regarding the noise disturbance and will strive to enhance the overall experience for future guests. Thank you for choosing us!
2.0分
其他
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Would not stay again
Not very clean. The bathroom tub and toilet had hair on them, for example. Also the hallways smelled very badly of old cigarettes. It was like an old hotel with a new facade. The outer wrapping looks good but the inside not so much. No bed bugs seen, which was good. Mattress not the most comfortable but ok. The sheets and towels are cheap quality. One of the towels also had a small ball of hair on it. All this doesnt make you very confident in the cleanliness of the rooms or linens.
The front desk staff were courtious.
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酒店回复: Dear Verified,Thank you for taking the time to share your feedback. We sincerely apologize for the cleanliness issues you experienced during your stay. Your comments regarding the bathroom and hallways have been noted, and we will address these concerns with the appropriate teams to ensure improvements. We're glad to hear that our front desk staff was courteous; however, we strive for a better overall experience. Your insights are valuable, and we appreciate your honesty.
4.0分
其他
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Updated motel
I’ve stayed here a total of two times in the past year. For a staycation I had the jacuzzi suite which I clean beforehand myself. The motel has had some renovations and my room was updated. If I had to complain it was a bit dusty but overall great stay!
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酒店回复: Dear Verified,Thank you for sharing your experience. It's wonderful to hear that you enjoyed your stay in the updated jacuzzi suite and appreciated the renovations. We value your feedback about the dust and will certainly take it into consideration for improvements. Your repeat visits mean a lot to us!
汽车旅馆本身一般般，但位置绝佳！我能在附近的餐馆吃晚饭，还能顺便逛逛买些东西，都不用开车跑很远。房间很基本，但很干净。如果你需要便利的话，住一晚还是很不错的选择。
他们应该对吸烟者进行罚款。虽然可以休息，但房间和床单上都有烟味。我觉得很不舒服。
他们欢迎我的宠物，而且这里很安静。
接待员很友好，效率很高。
接待人员的关注度很差。
Clean room, looks like its been updated from the furniture to the floors, friendly staff, my smoking room didn’t even smell of smoke
Its my 3rd visit, me and my fiancé stay here for a decent, reasonable priced “staycation”
The room got everything I need. Parking was very safe. Highly recommended place to stay on budget.
The motel itself is okay. But the service there is awful. If you have animals, they expect you to carry your animals with you at all times. They cannot be in the room by themselves or anything. You cannot have visitors at the hotel either without their permission so unless you just go in there to be by yourself then I would not recommend staying at this hotel.
The hotel's exterior was appealing. The room's interior was quite good, but the hallways were concerning. I questioned my choice of accommodation. The hallways require renovation, as the rugs are dirty.
Good room and amenities for the price. The staff was quick during check in and check out. Aside from the family that was extremely loud at 1am, the rest of my stay was quiet.
Would not stay again
Not very clean. The bathroom tub and toilet had hair on them, for example. Also the hallways smelled very badly of old cigarettes. It was like an old hotel with a new facade. The outer wrapping looks good but the inside not so much. No bed bugs seen, which was good. Mattress not the most comfortable but ok. The sheets and towels are cheap quality. One of the towels also had a small ball of hair on it. All this doesnt make you very confident in the cleanliness of the rooms or linens.
The front desk staff were courtious.
Updated motel
I’ve stayed here a total of two times in the past year. For a staycation I had the jacuzzi suite which I clean beforehand myself. The motel has had some renovations and my room was updated. If I had to complain it was a bit dusty but overall great stay!