酒店回复: Dear Guest,Thank you for sharing your kind words. We are delighted you enjoyed the safe and peaceful atmosphere, and we look forward to welcoming you back again.Sincerely,Guest Services.
4.0分
商务出差
原文
翻译提供方：Google
所有房间都干净整洁
房间很干净。
厨房和餐具非常干净、漂亮。下次还会入住。
4.0分
其他
原文
翻译提供方：Google
美好的
3.0分
其他
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The rooms need a lot of cosmetic help. Paint peeling you can see where doors have banged into other doors, bathtub needs repair it has places where pieces came off. If the rooms would be upgraded cosmetically wise it would have been nice.
Parking was fine. Staff was nice, however we called the front desk a few times and they wouldn’t answer so we would have to go downstairs.
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酒店回复: Dear Julianna,Thank you for sharing your feedback. We are glad you found our team pleasant and appreciated the parking convenience. Your comments on room upkeep are valuable, and we’ll be reviewing them closely as we continue our improvement plans to enhance the overall guest experience. We hope to welcome you back for a more comfortable stay next time.Sincerely,Guest Services.
4.0分
家庭亲子
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there was indoor pool listed whe they didnt have one. I need help getting back into my room early in the morning amd we coulmt fidn the 3rd shift front desk persom for over a hour, no signs or prices on the item in there market. not enought towels for how many people where listed to stay in the room. nect to my hightstand , as side of the bed there were chips on the floor. there was leak behind the toilet ehich was not fixed the whole weekend we stayed, 2 nights.
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酒店回复: Dear Guest,Thank you for taking the time to share your experience. Your feedback about the pool listing, front desk availability, market signage, and room details is greatly appreciated and will be reviewed with our team to ensure improvements are made. We truly value your comments, as they help us enhance the comfort and convenience of future stays. We appreciate you choosing us and hope to welcome you back for a better experience next time.Sincerely,Guest Services.
4.0分
朋友出游
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The front desk were great. Kathy was wonderful. She knew us by name as soon as we walked in. She remembered us from our past trips.
The property is going down hill. Much needed repairs. The door to get into our room was not working properly. The refrigerator was making all sorts of noises was hard to sleep. There was one spoon in the room. Shower curtain was too short and water went over the floor. These little things may seem like nothing to complain about but when you pay money to stay it means a lot.
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酒店回复: Dear Barbara Capone,Thank you for recognizing our front desk team and Kathy for their warm hospitality - they truly enjoy welcoming familiar faces. Your detailed feedback about the room condition and amenities is greatly appreciated, as it helps us focus on the areas that need attention. We are glad you continue to choose us for your visits and look forward to welcoming you back with noticeable improvements.Sincerely,Guest Services.
5.0分
家庭亲子
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It was clean. Staff was friendly. The laundry room was also clean. Swimming Pool area needs alot of attention. The chairs were broken. All of the air ducts are all rusty and coming a part. In the room the lock fell off in my hand and the door was sticking to threshold, making a loud noise! The deadbolt didn't work. If these things were fixed it. I would rank the perfect stay!
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酒店回复: Dear Guest,Thank you for sharing your experience. We are glad you enjoyed the clean accommodations and the friendly service from our team. Your observations about the pool area and room maintenance are truly valuable, and we will be sure to focus on these improvements. We appreciate your feedback and hope to welcome you back for an even better stay.Sincerely,Guest Services.
5.0分
家庭亲子
Rooms with clean kitchens in excellent condition, very friendly and helpful housekeepers! I really enjoyed my stay and would stay here again!
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酒店回复: Dear Jesus,Thank you for sharing such wonderful feedback! We are delighted you enjoyed the clean kitchens and the attentive service from our housekeeping team. It’s great to know you had a comfortable stay, and we look forward to welcoming you back again soon!Sincerely,Guest Services.
5.0分
家庭亲子
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The snack room was such a fun idea! The staff was never at the desk. We had to wait to check in and out. The room was amazing though. We’d come again but plan to leave time to check in and out.
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酒店回复: Dear Guest,Thank you for sharing your feedback. Your note about waiting at the desk is appreciated, and we’ll use it to strengthen our service flow. We’re glad you’d return, and we look forward to welcoming you back for an even smoother stay.Sincerely,Guest Services.
4.0分
其他
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Good for a night or two
easy check-in,good parking,the room was cleanthe bed was a bit hard the pool area was very humid and did not look clean did not use the pool but did notice that there were no towels available at the towel rack
事实上我非常喜欢它，它是一个非常美丽、安全和安静的地方。
所有房间都干净整洁
房间很干净。
厨房和餐具非常干净、漂亮。下次还会入住。
美好的
The rooms need a lot of cosmetic help. Paint peeling you can see where doors have banged into other doors, bathtub needs repair it has places where pieces came off. If the rooms would be upgraded cosmetically wise it would have been nice.
Parking was fine. Staff was nice, however we called the front desk a few times and they wouldn’t answer so we would have to go downstairs.
there was indoor pool listed whe they didnt have one. I need help getting back into my room early in the morning amd we coulmt fidn the 3rd shift front desk persom for over a hour, no signs or prices on the item in there market. not enought towels for how many people where listed to stay in the room. nect to my hightstand , as side of the bed there were chips on the floor. there was leak behind the toilet ehich was not fixed the whole weekend we stayed, 2 nights.
The front desk were great. Kathy was wonderful. She knew us by name as soon as we walked in. She remembered us from our past trips.
The property is going down hill. Much needed repairs. The door to get into our room was not working properly. The refrigerator was making all sorts of noises was hard to sleep. There was one spoon in the room. Shower curtain was too short and water went over the floor. These little things may seem like nothing to complain about but when you pay money to stay it means a lot.
It was clean. Staff was friendly. The laundry room was also clean. Swimming Pool area needs alot of attention. The chairs were broken. All of the air ducts are all rusty and coming a part. In the room the lock fell off in my hand and the door was sticking to threshold, making a loud noise! The deadbolt didn't work. If these things were fixed it. I would rank the perfect stay!
Rooms with clean kitchens in excellent condition, very friendly and helpful housekeepers! I really enjoyed my stay and would stay here again!
The snack room was such a fun idea! The staff was never at the desk. We had to wait to check in and out. The room was amazing though. We’d come again but plan to leave time to check in and out.
Good for a night or two
easy check-in,good parking,the room was cleanthe bed was a bit hard the pool area was very humid and did not look clean did not use the pool but did notice that there were no towels available at the towel rack