酒店回复: Thank you for sharing your review with us. It's great to hear that you loved everything about your stay. Our friendly staff, our large rooms, and even our bathrooms. We're glad you enjoyed our rooftop bar and the view. We're glad you would recommend us, and we hope to welcome you back soon for another great stay. Warm Regards,Zane SmithDirector of Rooms
酒店回复: Thank you so much for taking the time to share your experience and for rating your stay 8 out of 10. We're truly glad to hear you enjoyed our location, found our team generally polite and attentive, and appreciated the hotel’s furnishings and decor.That said, we’re sorry to learn that your arrival experience and room allocation fell short of expectations. We understand how important it is to have a room ready after a long journey—especially when arriving after the designated check-in time—and we regret the inconvenience this caused. Your comments regarding the view, room layout, and overall space for your party of three are equally appreciated. We strive to match room types with guests' needs and will certainly take your feedback into account for future improvements.We’re grateful for your honest reflections and hope to have the chance to welcome you back—perhaps with a room better suited to your preferences—so we can provide the seamless and comfortable stay you had anticipated.
酒店回复: Hartelijk dank voor uw 10/10 beoordeling en uw uitgebreide feedback. Wat fijn om te horen dat u tevreden was over de netheid en de ruime kamer – daar doen we het voor!We waarderen uw opmerking over het ontbreken van een afzuigsysteem in de badkamer. Uw feedback nemen we zeker mee, want we streven er altijd naar om onze faciliteiten te verbeteren en het verblijf voor onze gasten zo comfortabel mogelijk te maken.We hopen u in de toekomst nogmaals te mogen verwelkomen!
酒店回复: Thank you for sharing your feedback. We regret that your stay did not meet expectations, and appreciate your input regarding the minibar and ice bucket. We apologize for the unexpected closures that impacted your experience, and hope you'll consider returning for a more seamless stay in the future. Warm Regards, Zane Smith Director of Rooms
5.0分
家庭亲子
原文
翻译提供方：Google
房间宽敞。我订了两间房，本来以为它们会连通，或者至少靠近，结果却在楼层的两端。很喜欢这家地下酒吧
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酒店回复: Thank you for your 10/10 rating and for taking the time to share your experience! We're so pleased to hear you enjoyed our spacious rooms and loved the speakeasy — it’s definitely one of our favorite hidden gems!We apologize for the inconvenience with the room locations. While we do our best to accommodate requests for connecting or nearby rooms, availability can sometimes limit our options. Your feedback is valuable, and we’ll certainly keep it in mind as we continue to enhance the guest experience.We hope to welcome you back soon — and next time, we’ll do our best to get you rooms closer together.
5.0分
其他
原文
翻译提供方：Google
早餐选择丰富，美味又健康。餐厅服务略慢，但丝毫不影响用餐体验。工作人员友好热情。
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酒店回复: Thank you for your 10/10 rating and for sharing your experience with us! We're delighted to hear you enjoyed the delicious and healthy breakfast options, and that our friendly and accommodating staff helped make your stay memorable.We appreciate your feedback regarding the restaurant service time — it's helpful and will be shared with our team as we continue to improve. We're glad it didn’t take away from your overall experience.We hope to welcome you back again soon!
5.0分
其他
原文
翻译提供方：Google
非常时尚、友好、漂亮的酒店。靠近所有商店和餐厅！早餐很棒！
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酒店回复: Thank you so much for your wonderful 10/10 rating! We're thrilled to hear that you enjoyed your stay and appreciated our chic style, friendly atmosphere, and convenient location. It's especially great to know you loved the breakfast — our team puts a lot of care into making it a special start to the day!We hope to welcome you back soon for another amazing visit.
3.0分
家庭亲子
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Parking was not easy, do not miss that valet is $45 a night and not included in your stay. Our room was in the secondary building and right across from the large HVAC units, so that was rather loud. Overall it felt not worth the price.
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酒店回复: Thank you for taking the time to share your experience. We're truly sorry to hear that aspects of your stay, particularly the parking experience and room location, did not meet your expectations.We understand how important both convenience and comfort are, and we regret that the valet pricing and noise from nearby HVAC units impacted your visit. Your comments are valuable to us and will be shared with our team as we continually work to improve the guest experience.We genuinely appreciate your feedback and hope you’ll consider giving us another opportunity in the future to provide a stay that better reflects the standards we strive for.
前台员工非常乐于助人。这个地方很漂亮。到目前为止，一切都很棒。
这家时尚酒店地理位置优越，毗邻免费巴士站，可搭乘巴士前往地铁站，轻松前往华盛顿特区。酒店周边环境优美，氛围极佳，餐饮选择丰富。酒店内的餐厅 Kiln 也非常棒，是享用早餐或晚餐的理想之选。
酒店员工热情周到，能够迅速解决任何问题。我在这里住了五晚，体验非常棒，总而言之，我真心认为这家酒店值得满分。
我们喜欢苍鹭酒店的一切。工作人员友好热情，乐于助人。房间很大，包括浴室。我们尤其喜欢Speakeasy酒吧、屋顶酒吧和美景！我的一位同事推荐我们住在这里，她说得对。我们一定会再次入住这里，也会推荐给其他人。我的朋友打电话到前台询问制冰机在哪里，他们说会给我们送冰，结果真的送来了。
地理位置优越，步行即可轻松抵达老城区的商店。员工普遍彬彬有礼、周到热情。酒店家具和装饰精美。抵达时，我们特意计划在入住时间之后到达，以确保房间准备好，但不幸的是，房间并未准备好，我们不得不在大堂休息室等候……我们被分配到的房间位于相邻的建筑物内，透过窗户可以看到一堵巨大的砖墙和其他人家的窗户，所以我们一直拉着窗帘。对于三个人来说，房间内有两张双人床，空间狭小，难以走动。酒店总体来说很不错，但遗憾的是，房间与预期价格不符。
浴室里没有排气扇，真是可惜。洗完澡后，浑身都湿透了，照镜子都看不见。除此之外，一切都干净整洁，房间宽敞又干净。
冰箱里塞满了需要购买的物品，添加东西非常困难。没有冰桶，要冰块的话，要等45分钟才能拿到。屋顶无法使用。餐厅关门很早。
房间宽敞。我订了两间房，本来以为它们会连通，或者至少靠近，结果却在楼层的两端。很喜欢这家地下酒吧
早餐选择丰富，美味又健康。餐厅服务略慢，但丝毫不影响用餐体验。工作人员友好热情。
非常时尚、友好、漂亮的酒店。靠近所有商店和餐厅！早餐很棒！
Parking was not easy, do not miss that valet is $45 a night and not included in your stay. Our room was in the secondary building and right across from the large HVAC units, so that was rather loud. Overall it felt not worth the price.