酒店回复: Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Yuma. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not satisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
酒店回复: Thank you for your feedback. We sincerely apologize for the inconveniences you experienced during your stay, particularly regarding the power outage and television service. We strive to provide an exceptional experience for all our guests, and we appreciate your understanding as we address these issues.
酒店回复: Thank you for your feedback regarding your recent stay. We sincerely apologize for the food quality and variety issues you experienced. Your comments will be addressed with our team to improve our service and ensure a better experience for future guests. We appreciate your understanding.
1.0分
商务出差
原文
翻译提供方：Google
我通过 ******* 预订并付款，但 La Quinta 员工却从我的借记卡上多收了 108.01 美元。
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酒店回复: Hello Peter, We sincerely apologize for the inconvenience you experienced with your recent stay at La Quinta. We understand the frustration caused by the overcharge of $108.01. Please be assured that we have processed your refund promptly. Thank you for your understanding, and we hope to serve you better in the future.
5.0分
家庭亲子
原文
翻译提供方：Google
工作人员很棒，非常友好！宠物友好型对我来说是必须的。很喜欢住在这里，强烈推荐。
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酒店回复: Thank you so much for your glowing review of La Quinta in Yuma! We're thrilled to hear that you had a wonderful experience with us. Your kind words motivate our team to keep providing exceptional service. We look forward to welcoming you back on your next visit!
酒店回复: Thank you for sharing your concerns. We sincerely apologize for the issues you faced during your stay, including the air conditioning, internet access, and breakfast amenities. Your feedback is crucial, and we are addressing these matters to enhance our guest experience. We appreciate your understanding.
4.0分
商务出差
原文
翻译提供方：Google
房子新，干净。员工友好。早餐不太理想。供应的食物很少，而且两个早上咖啡壶都空了。
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酒店回复: Thank you for your feedback regarding your recent stay. We're pleased to hear you found our property clean and our staff friendly. We apologize for the breakfast experience and are actively working to improve our offerings and ensure coffee is readily available. We appreciate your input.
5.0分
商务出差
原文
翻译提供方：Google
工作人员非常热情。
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酒店回复: Hello Zhaodi, Thank you for your business and the wonderful review.It is a pleasure to know that the staff here is making our guests feel welcomed. We are glad to hear that you enjoyed your stay. Please come back again soon. Have a great day!
5.0分
其他
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I loved everything about my visit! Clean. modern,comfortable bed, so close to shops with plenty of things to do. Air conditioning wonderful! Pool was great! Customer service was wonderful. Aryyana is a sweetheart! Next time i come to Yuma in a few months,I will definitely come back here. I was very pleasantly surpised!
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酒店回复: Thank you so much for your glowing review of La Quinta in Yuma! We're thrilled to hear that you had a wonderful experience with us. Your kind words motivate our team to keep providing exceptional service. We look forward to welcoming you back on your next visit!
还不错的选择
我再也不会住这里，也不会推荐任何人。他们的系统坏了，所以没有WiFi，也没有电视。我们被告知他们没有婴儿床，结果却给了我们一张坏掉的婴儿床，而且跟管理层沟通后也没有得到很好的解决方案。
我以前住过La Quinta酒店好几次，通常设施和员工都还不错。过去五十年来，我经常出差或休闲旅行，经常入住经济型酒店和豪华酒店。
这家相对较新的酒店却没有出现这种情况。第一个问题是他们最近停电了，影响了电视的正常播放。这是
员工非常友好。食物不太好，住了4个晚上，每天早上都一样。食物质量很差，尤其是鸡蛋和香肠。土豆也不好吃。
还有，一个人连用完的食物都来不及补充。就连我，冰箱里的果汁和牛奶都快用完了。
我通过 ******* 预订并付款，但 La Quinta 员工却从我的借记卡上多收了 108.01 美元。
工作人员很棒，非常友好！宠物友好型对我来说是必须的。很喜欢住在这里，强烈推荐。
非常失望。住了4晚。第一间客房没有空调。酒店网络无法使用，密码错误，必须注册奖励计划才能使用。早餐果汁和华夫饼机坏了。宠物区没有宠物袋。似乎人手非常短缺。
房子新，干净。员工友好。早餐不太理想。供应的食物很少，而且两个早上咖啡壶都空了。
工作人员非常热情。
I loved everything about my visit! Clean. modern,comfortable bed, so close to shops with plenty of things to do. Air conditioning wonderful! Pool was great! Customer service was wonderful. Aryyana is a sweetheart! Next time i come to Yuma in a few months,I will definitely come back here. I was very pleasantly surpised!