Staff was friendly. At one point their must have a loading dock door open or something. It was a windy day, and you could feel it sucking air through the windows, howling. The windows do not open, so it couldn’t have been another room.
The hotel looked average clean at best. And the final concern was the bodily fluid stain (yes, it’s what you think I’m sure) that was on the chaise lounge; discovered in the daylight as I was pack young up my things. Gross.
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酒店回复: I am very sorry that your stay was not up to Standards. I apologize for the housekeeping issues you faced while staying with us. Thanks for bringing this to our attention and the matters of cleanliness will be addressed and corrected. We look forward to serving you in the future
5.0分
商务出差
Hotel was clean, amenities were also a plus. Staff was very nice. Would recommend staying here it's settled in a nice location.
3.0分
其他
Carpets were stained and looked gross. And shortly after we checked in and got into our room, the door opened unexpectedly and it was a hotel worker
3.0分
家庭亲子
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The room and service was fine but this was by far the loudest hotel I've ever stayed in. Noise was coming in from all directions and being in a highway facing room, the road noise was so loud it felt like i would be run over at any moment.
1.0分
家庭亲子
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The room has stains on the sheets when we pulled down the covers. There was black mold on the ceiling of the bathroom and in the grout. Soap was not filled. Also when we asked for the sheets to be replaced they said that they could give us sheets to change the bed ourselves. Told them about bathroom and they said that they would check it when we checked out. Breakfast food was horrible and not a lot of selection. Staff not very friendly or welcoming just two young people who acted like it was an inconvenience to check us in. Over all horrible stay.
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酒店回复: We would first like to say that we are sorry that your room was not cleaned while you were here. Please give us another chance to prove that this is not normal operations of our hotel. We apologize for how are staff acted it will be addressed accordingly.
5.0分
情侣出游
Check-in was quick, room was clean, hotel is quiet overnight, breakfast was good, check-out was quick.
3.0分
家庭亲子
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Parking and location was great. Breakfast area not cleaned, person doing the food was talking on her phone, not putting more food out, not cleaning tables. Pool area needs some upgrades. Room fridge was full of ice, could use a cleaning. Get smart tvs,
5.0分
家庭亲子
This area was very nice. It was quiet and relaxing. The staff was so friendly. We enjoyed the breakfast in the morning. It was very clean as well.
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酒店回复: We are happy that you enjoyed your stay with us. We hope that you come back to see us again soon.
4.0分
其他
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Hotel was not crowded. The pool looked nice as did the breakfast -- we didn't partake in either due to time restrictions. The front desk attendants were very friendly! We noticed mold growing in the shower, although the bathrooms were otherwise spacious and well accommodated. We couldn't get the thermostat to turn on...thankfully the room was a comfortable temperature.
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酒店回复: We would first like to say that we are sorry that your room was not cleaned while you were here. Please give us another chance to prove that this is not normal operations of our hotel.
4.0分
其他
Thermostat broken. No note but mgt showed me how to use the panel on unit so all is well.
Staff was friendly. At one point their must have a loading dock door open or something. It was a windy day, and you could feel it sucking air through the windows, howling. The windows do not open, so it couldn’t have been another room.
The hotel looked average clean at best. And the final concern was the bodily fluid stain (yes, it’s what you think I’m sure) that was on the chaise lounge; discovered in the daylight as I was pack young up my things. Gross.
Hotel was clean, amenities were also a plus. Staff was very nice. Would recommend staying here it's settled in a nice location.
Carpets were stained and looked gross. And shortly after we checked in and got into our room, the door opened unexpectedly and it was a hotel worker
The room and service was fine but this was by far the loudest hotel I've ever stayed in. Noise was coming in from all directions and being in a highway facing room, the road noise was so loud it felt like i would be run over at any moment.
The room has stains on the sheets when we pulled down the covers. There was black mold on the ceiling of the bathroom and in the grout. Soap was not filled. Also when we asked for the sheets to be replaced they said that they could give us sheets to change the bed ourselves. Told them about bathroom and they said that they would check it when we checked out. Breakfast food was horrible and not a lot of selection. Staff not very friendly or welcoming just two young people who acted like it was an inconvenience to check us in. Over all horrible stay.
Check-in was quick, room was clean, hotel is quiet overnight, breakfast was good, check-out was quick.
Parking and location was great. Breakfast area not cleaned, person doing the food was talking on her phone, not putting more food out, not cleaning tables. Pool area needs some upgrades. Room fridge was full of ice, could use a cleaning. Get smart tvs,
This area was very nice. It was quiet and relaxing. The staff was so friendly. We enjoyed the breakfast in the morning. It was very clean as well.
Hotel was not crowded. The pool looked nice as did the breakfast -- we didn't partake in either due to time restrictions. The front desk attendants were very friendly! We noticed mold growing in the shower, although the bathrooms were otherwise spacious and well accommodated. We couldn't get the thermostat to turn on...thankfully the room was a comfortable temperature.
Thermostat broken. No note but mgt showed me how to use the panel on unit so all is well.