I was suprised at how nice the hotel looked. Google rated it as a 2 star hotel. I would not have guessed that when I walked in. Service was great, breakfast was great. Thank you!
展开
酒店回复: Thank you for taking the time to tell us about your experience at Holiday Inn Express WEST DES MOINES - JORDAN WEST. We are happy to hear that you enjoyed your stay, and we hope you will return in the future so we can serve you again.
5.0分
家庭亲子
Excellent spot to stay. Close to Jordan Creek and easy to access. Will stay here again.
展开
酒店回复: Thank you for taking the time to tell us about your experience at Holiday Inn Express WEST DES MOINES - JORDAN WEST. We are happy to hear that you enjoyed your stay, and we hope you will return in the future so we can serve you again.
5.0分
家庭亲子
展开
I was really happy with this hotel room. The room's size, cleanliness, and the staff were all very nice. However, on the last day of our stay, we arrived quite late in the morning, around 1 AM, and there was no parking available. The parking lot was filled with trailers, and we couldn't find a spot. Since I was with my mother, who is a senior citizen, I couldn't walk far with her in the cold. I went inside to speak with the front desk staff, but he only offered me the option to park far away. I felt very disappointed about that
展开
酒店回复: Thank you for taking the time to tell us about your experience at Holiday Inn Express WEST DES MOINES - JORDAN WEST. We are happy to hear that you enjoyed your stay, and we hope you will return in the future so we can serve you again.
5.0分
其他
Room was clean. Staff was very friendly. I love the fact that it almost everything was within walking distance.
展开
酒店回复: Thanks for staying with us. We appreciate you taking the time to leave us a positive review. Glad you had a good experience!
5.0分
其他
Arrived late due to a delayed plane. They offered a late check out time which was much appreciated. The room was clean and the bed was comfy.
展开
酒店回复: Thanks for staying with us. We're happy you had a good experience and we hope to welcome you again soon!
5.0分
商务出差
展开
Beautiful Hotel. Friendly staff. Great room layout with desk, actual closet with HANGERS! Breakfast was great, staff did an excellent job. State of the art fitness center. Will stay here again.
展开
酒店回复: Thank you for staying with us. We appreciate you taking the time to leave us a positive review. We're happy you had a good experience. See you next time!
5.0分
其他
展开
Room was great. Very comfortable. Breakfast was only ok. Very limited options. I cannot eat eggs and there were no other hot food choices. Oatmeal was make your own and again not healthy. Toaster didn't work. disappointing!
Staff was very friendly and helpful.
展开
酒店回复: We appreciate your feedback. Other than breakfast, I'm happy to hear the rest of your stay was a good experience. I will pass this along to the team so they know areas of improvement. Hope to see you again in the future!
5.0分
家庭亲子
Property was seven years old, but I thought it was less than six months old. I was cleaning updated. He see extremely well. Best elevators and clean pool.
展开
酒店回复: Thank you for taking the time to leave us a positive review! We're happy you had a good experience at our property. Hope to welcome you again soon!
4.0分
其他
We had a good stay. Only issue was there were ants all over our room, even on the 3rd floor.
展开
酒店回复: Thank you for staying with us. We appreciate you taking the time to leave us a review. We apologize greatly for the ant issue, it has been taken care of. Hopefully you give us another chance if you are ever in the area again!
5.0分
情侣出游
Very convenient for Jordan Creek shopping mall. Hotel was clean and tidy with decent sized rooms. Breakfast had several options.
展开
酒店回复: Thank you for leaving us a positive review! We appreciate the feedback and we're happy you had a good experience at our property. See you next time!
I was suprised at how nice the hotel looked. Google rated it as a 2 star hotel. I would not have guessed that when I walked in. Service was great, breakfast was great. Thank you!
Excellent spot to stay. Close to Jordan Creek and easy to access. Will stay here again.
I was really happy with this hotel room. The room's size, cleanliness, and the staff were all very nice. However, on the last day of our stay, we arrived quite late in the morning, around 1 AM, and there was no parking available. The parking lot was filled with trailers, and we couldn't find a spot. Since I was with my mother, who is a senior citizen, I couldn't walk far with her in the cold. I went inside to speak with the front desk staff, but he only offered me the option to park far away. I felt very disappointed about that
Room was clean. Staff was very friendly. I love the fact that it almost everything was within walking distance.
Arrived late due to a delayed plane. They offered a late check out time which was much appreciated. The room was clean and the bed was comfy.
Beautiful Hotel. Friendly staff. Great room layout with desk, actual closet with HANGERS! Breakfast was great, staff did an excellent job. State of the art fitness center. Will stay here again.
Room was great. Very comfortable. Breakfast was only ok. Very limited options. I cannot eat eggs and there were no other hot food choices. Oatmeal was make your own and again not healthy. Toaster didn't work. disappointing!
Staff was very friendly and helpful.
Property was seven years old, but I thought it was less than six months old. I was cleaning updated. He see extremely well. Best elevators and clean pool.
We had a good stay. Only issue was there were ants all over our room, even on the 3rd floor.
Very convenient for Jordan Creek shopping mall. Hotel was clean and tidy with decent sized rooms. Breakfast had several options.