酒店回复: Dear Valued Guest,Thank you for choosing us for your recent stay and for taking the time to share such thoughtful feedback. It brings us great joy to know that your experience was a positive one.We truly appreciate your support and look forward to welcoming you back on your next visit. Should you require any assistance or have any special requests in the future, please feel free to contact us at any time.Best Regards,Jurana T.Director of Front Office
酒店回复: Dear Valued Guest,Thank you for sharing your experience. We sincerely apologize that your stay did not meet the high standards you expected from a Marriott 5-star property. We are very concerned to hear about the cleanliness issues, the discomfort with the air conditioning, and the challenges you experienced with the bed.We regret that our team was unable to provide a satisfactory solution during your stay and that their response caused you further discomfort. Your feedback has been shared with our housekeeping and front office teams so we can address these issues and improve both our service and room comfort.We deeply regret that your stay did not provide the restful experience you expected, and we appreciate your feedback as it helps us make meaningful improvements.Kind regards,Jurana T.Director of Front Office
酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback and for staying with us twice. We are glad to hear that you enjoyed our environment, facilities, and the roast beef at our restaurant.However, we sincerely apologize that the bed issue was not resolved and that it affected your rest during your exhibition. We also regret the shortcomings in housekeeping, including the slippers and coffee service. Your comments have been shared with our housekeeping and maintenance teams so we can address these matters and improve our guest experience.We truly appreciate your feedback and hope to have the opportunity to provide you with a more comfortable and seamless stay in the future.Kind regards,Jurana T.Director of Front Office
酒店回复: Dear Valued Guest,Thank you for sharing your feedback. We’re glad to hear that you enjoyed your stay overall and appreciated our valet service, breakfast, and other facilities.We also appreciate you bringing the minor issues regarding the toothbrush replenishment and the bathroom drain to our attention. Your comments have been shared with our housekeeping and maintenance teams so we can address them promptly.We value your feedback and look forward to welcoming you back for an even better experience in the future.Kind regards,Jurana T. Director of Front Office
大堂很气派，给升级了水景房，房间很大风景不错能看见日出，酒店在路尽头比较安静，就是过来经常会堵车，早餐丰盛味道不错，大厅时不时还有钢琴和竖琴表演，住了几天，服务员有时候会忘了放牙具和洗脸巾，房间没有晾衣绳，不干洗晒衣服有点不方便，其他都还不错
体验非常之差，节日2k多一晚，平时800我都嫌贵了。
床品质量很差，往里凹，软的那边简直是一点支撑也没有。电视很小，躺床上根本看不清，节目基本没啥能看的，没有投屏。
厕所的马桶坐感非常差，很硬，卫生纸离马桶2米我得起身去抽无语谁设计的？？
浴室排水也很差会顺着门流到外面到处都是。
景色：大工地，自己看吧，也不能开窗
早餐厅一股油味，做煎蛋的地方连排风也没有。口味就这样普通。
离地铁站走10分钟，离机场开车就7分钟也没有班车。
整体就是处处透着省钱，3星不能再多了
这次来迪拜是陪家人商务旅游并度假 选择很久订下这家有厨房有露台的酒店小住一段时间 刚到达酒店遇到一点小插曲 房型与预定的不相符 经过沟通后还是给回我们预定的房型 最让我们感谢的是因为是凌晨飞机 酒店同意免费到下午四点退房 很棒的酒店 很温暖的服务团队 让我们有家的感觉❤️
房间还不错，就是展会期间，价格稍微贵了点，其他还可以的，有机会还会住过来房间还不错，就是展会期间，价格稍微贵了点，其他还可以的，有机会还会住过来
我对万豪还是有点期待的，毕竟是5星级怎么也差不了哪里去吧？怎么知道我们太让我们失望了！
首先我们凌晨的飞机到达迪拜，入住后发现洗手盘地下浴缸哪里都有头发！！！怎么卫生管理的如何差，其次空调特别冷！怎么都调不上去，当天真的很累很累，又倒时差直接洗个澡睡觉了。最重要的来了，没办法睡个好觉，床是那种超级软，软到直接塔进去，侧着睡，睡着睡着都要摔下去的感觉……真的好幸苦没睡好，投诉告知床就是这样的！没办法，那个态度……真让我感到非常不舒服。办法都没想就这……？？？为什么选择星级酒店我就是要服务态度好，能好好睡个觉！！！
我们一共入住了2次,一共5天时间都是这个酒店。还是床的问题，最后也是没有解决到！睡不好，展会工作期间都没有精神……真的太头疼的，本来倒时差就辛苦……环境个个设施都很好，就是卫生……每次打扫都没有新拖鞋给我们……咖啡也没有……楼下餐厅烤牛肉挺好吃的，推荐。
入住这家酒店简直是一场享受，从踏入大堂的那一刻起就被精致装潢和热情服务打动，房间整洁明亮，窗外景色宜人，每个细节都彰显着品质与用心。
房间干净整洁，比较现代。浴室很大。早餐丰富选择多。员工服务热情，给我们升级了套房。酒店交通方便，到市中心不远
体验感很好的酒店！外景也很美，还带了泳池，早餐的花样也非常多！就是地点略偏，如果租车或者自带车，也是很方便的！服务人员也很负责，推荐～
挺好的，就是连续入住第二天的一次性牙刷需要问酒店要，不会在打到时候补充，然后就是浴室下水速度不够，可能造成堵塞，导致外面地板也都是水。
其他都挺好，代客泊车服务很周到，早餐也还行，其他设施都符合一个五星酒店定位。