酒店回复: Hello Robert, We appreciate your feedback on your recent stay in our queen bed suite. Our rooms vary in size and layout to accommodate different needs. We regret to hear you found the bed size uncomfortable and apologize for any inconveniences caused by the room's layout and facilities. Guest feedback helps us improve, and we will share your comments with our team for consideration. Thank you for staying with us, and we wish you all the best on your future travels.
5.0分
其他
原文
翻译提供方：Google
唯一不太愉快的是，我听不太清楚别人说话。浴室里有个通风口，有时候感觉他们好像和我在同一个房间里。
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酒店回复: Dear Guest,We appreciate your feedback regarding your recent stay. We apologize for any noise disturbances you encountered during your visit. Our team will look into the issue to ensure a more comfortable experience for our future guests. Thank you for bringing this to our attention.
1.0分
其他
原文
翻译提供方：Google
再也不来了
太糟糕了，让我感觉很不自在，床单上满是污渍，淋浴间的地板也脏得要命（比如填缝、发霉）。
而且我的遥控器整晚都坏了，我气死了！
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酒店回复: Dear Guest,We're sorry to hear about your experience; guest feedback is invaluable for us to improve our services. Your concerns will be shared with our team for necessary action and ensure better guest experiences. Please feel free to reach out to our management directly to provide more details for future enhancements.
酒店回复: Hello Raymund, Thank you for taking the time to share your feedback with us. We are glad to hear that you found our facility well-maintained. Regarding the hold on your credit card, we apologize for any inconvenience caused by the limitation with Discover Card. We appreciate your understanding and we hope this experience did not detract too much from your overall stay.
酒店回复: Hello Shaquilla, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us, and we will address these issues with our team to ensure better service in the future. Thank you for bringing this to our attention.
4.0分
情侣出游
原文
翻译提供方：Google
价格不错，酒店不错。不知道这是否是新事物，但我们在那里住了三个晚上，从来没有客房服务过。
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酒店回复: Hello Ronald,We appreciate you taking the time to share your feedback with us. Please feel free to reach out to our management team directly to address any concerns you may have regarding housekeeping services during your stay. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
2.0分
其他
原文
翻译提供方：Google
我不喜欢在我们整个住宿期间没有毛巾，也没有人打扫我们的房间！
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酒店回复: Hello Kevin, Thank you for sharing your feedback with us. We appreciate hearing about your experience and will certainly share your comments with our housekeeping team for their review and improvement. Guest comfort is of utmost importance to us, and we apologize for any inconvenience caused. We hope to have the opportunity to better serve you in the future.
5.0分
商务出差
原文
翻译提供方：Google
入住体验很棒！
入住过程顺利，住宿体验很棒
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酒店回复: Hello Vanessa,Thank you for your feedback! We're glad to hear that your check-in process was smooth and that you enjoyed your stay with us. We appreciate your support and hope to welcome you back for another wonderful experience in the future.
4.0分
其他
原文
翻译提供方：Google
我的住宿体验很棒。总的来说，这家酒店很棒。我没什么可抱怨的。还有很多改进空间。
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酒店回复: Hello Stephen,We are glad to hear that you had a nice stay with us at our great hotel. Your feedback is valuable in helping us identify areas where we can make improvements. We appreciate your insights and hope to welcome you back in the future.
有厨房 房间大、干净。我10/1还住
我们住的是带大床的套房。房间和浴室都很小。床被夹在两面墙之间，绝对不是大床，更像是双人床，非常不舒服。浴室设施陈旧，状况不佳。如果需要的话，小厨房还不错。工作人员很不友好，没有早餐，只有免费咖啡。下次我们再来亚历山大，不会再住这里了。
唯一不太愉快的是，我听不太清楚别人说话。浴室里有个通风口，有时候感觉他们好像和我在同一个房间里。
再也不来了
太糟糕了，让我感觉很不自在，床单上满是污渍，淋浴间的地板也脏得要命（比如填缝、发霉）。
而且我的遥控器整晚都坏了，我气死了！
设施维护得很好，房间里没有任何问题。
我入住的时候，他们告诉我，为了防止出现问题，他们得从我的信用卡里扣掉100美元。这还好，但是机器却不接受我的Discover卡，而我当时正是用这张卡付房费的。还好我有另一张卡可以用。
我们刚到酒店的时候，那个服务员好像有点不对劲，一开始多收了我的卡，后来终于过关了，给了我们两把不能用的房间钥匙，还给了我们一间单卧室，我们之前没有要求，我们要求的是两张床，因为我们是从这里开车过来的，而且我们很累，所以要求的房间太多了。
价格不错，酒店不错。不知道这是否是新事物，但我们在那里住了三个晚上，从来没有客房服务过。
我不喜欢在我们整个住宿期间没有毛巾，也没有人打扫我们的房间！
入住体验很棒！
入住过程顺利，住宿体验很棒
我的住宿体验很棒。总的来说，这家酒店很棒。我没什么可抱怨的。还有很多改进空间。