酒店回复: Thank you so much for your kind feedback! We look forward to welcoming you back to Sunway Sanctuary soon.

酒店回复: Thank you for your feedback. We’re glad you appreciated our excellent location. We regret the inconvenience caused. Your comments have been noted and will be shared with the relevant teams for review and improvement.

酒店回复: 感谢您分享反馈。您对更衣室设施、洗衣便利性以及我们设施开放时间的反馈非常宝贵，我们将与我们的团队密切合作，认真审核。对于您在夜间遇到的任何不便，我们深表歉意。宾客的舒适是我们工作的重中之重，您的反馈有助于我们不断改进。我们感谢您的宝贵意见，并希望未来能有机会为您提供更好的服务。

酒店回复: Thank you for taking the time to share your detailed feedback following your recent stay with us. We truly value all comments as they help us grow and improve.We’re glad to hear that you found our location convenient and appreciated the new, elder-friendly facilities as well as the helpful service from our lobby team. We’re truly sorry to hear that certain aspects of your experience particularly at the breakfast area and with the room’s sewer smell fell short of expectations. Your concerns about the breakfast variety, stall queueing, and coffee quality have been noted and shared with the relevant teams for immediate review and improvement. We’re also looking into the smell issue more thoroughly to ensure it is fully resolved.We appreciate your patience and are grateful for the opportunity to serve you. Should your travels bring you back to this area, we hope to welcome you again and provide a more seamless and pleasant stay.

酒店回复: 感谢您的好评。我们很高兴得知我们的位置、整洁的环境以及乐于助人的员工，让您在双威医疗中心手术后恢复得更加舒适。祝您早日康复，一切顺利。

酒店回复: 感谢您对我们酒店清洁度和外观的反馈和赞赏。 很遗憾您对泳池维护感到失望。我们理解这可能会影响您的体验，并将努力确保在下次预订前更清楚地告知您此类信息。 感谢您的理解，期待再次欢迎您的光临。

酒店回复: 感谢您的精彩点评！很高兴您喜欢宽敞且设施齐全的客房。我们很高兴得知我们酒店毗邻双威医疗中心，无障碍设施让您住得更加舒适。我们致力于为所有客人，包括老年人和行动不便人士，营造温馨舒适的环境。期待很快再次欢迎您的光临！