酒店回复: Dear Valued Guest,Thank you for choosing to stay at Novotel Nara.Thank you very much for taking the time to share your kind feedback with us.We are thrilled to hear that you enjoyed your stay in our newly opened hotel and appreciated the new and clean facilities. It is wonderful to know that you found your room spacious—the largest you have stayed in Japan—and that it contributed to a comfortable and enjoyable stay.We are also delighted that our breakfast left such a positive impression, with its variety, cleanliness, and delicious offerings. Your enthusiastic praise is truly encouraging and will be shared with our team as motivation to continue providing exceptional experiences for our guests.We look forward to welcoming you back for another memorable and enjoyable stay in the future.Warm regards,Makoto KaidaGeneral ManagerNOVOTEL NARA
酒店回复: Dear Valued Guest,Thank you for choosing to stay at Novotel Nara.Thank you very much for sharing your detailed feedback. We are delighted to hear that you enjoyed our newly opened hotel, spacious rooms, and thoughtfully designed bathrooms. It is also great to know that you appreciated the variety in our breakfast offerings, featuring both Japanese and Western selections.We sincerely apologize if the breakfast service felt limited due to the number of waiters, and we will review our staffing and procedures to ensure tables are cleared promptly for a more comfortable dining experience. Regarding our shuttle bus schedule, we appreciate your comments and hope it will be helpful for planning future visits.We are glad that our convenient location near Tsutaya Bookstore made check-in easier for you, and we truly value your feedback. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Makoto KaidaGeneral ManagerNOVOTEL NARA
酒店回复: Dear Valued Guest,Thank you for choosing to stay at Novotel Nara.Thank you very much for your kind and detailed review. We are truly honored by your praise and delighted to know that you had such a satisfying stay with us.We’re pleased to hear that you found the room spacious, clean, and equipped with smart features, and that our facilities—including the public bath, laundry machines, and rooftop bar—added comfort and convenience to your visit. We’re also glad that the information we provide in Chinese helped make your stay smoother, even though we do not currently have Chinese-speaking staff.Thank you as well for sharing helpful tips about the location and nearby dining options—it will certainly be valuable for future guests.Your thoughtful feedback means a lot to our team, and we hope to welcome you back again on your next visit to Nara.Warm regards,Makoto KaidaGeneral ManagerNOVOTEL NARA
酒店回复: Dear Valued Guest,Thank you for choosing to stay at Novotel Nara.Thank you for sharing your detailed feedback. We’re delighted to hear that your stay at our hotel exceeded your expectations, especially with the value you received through your Ctrip booking.We’re glad you enjoyed our modern facilities and public bath, and appreciate your understanding regarding the location. While we may be a bit farther from the subway station, it’s great to know that you found the surrounding area, including the nearby small stream, enjoyable and peaceful.Your satisfaction means a lot to us, and we hope to welcome you back for another memorable stay in Nara.Warm regards,Makoto KaidaGeneral ManagerNOVOTEL NARA
酒店回复: Dear Valued Guest,Thank you for choosing to stay at Novotel Nara.Thank you so much for your heartfelt review and for choosing to stay with us during your trip across Japan.We are truly honored to be the hotel you were 100% satisfied with out of your 15-day journey. It brings us great joy to hear that you appreciated our facilities, spacious rooms, and especially our service — which we take great pride in providing with sincerity and care.Your special mention of the front desk team and their effort to personally bring your new room key to the restaurant means a lot to us. We’re delighted that this level of service stood out to you and made a positive impression.We’re also glad you enjoyed the Italian-style restaurant and the pizza — sometimes a little variety is just what’s needed, and we’re happy to offer it!Thank you once again for your kind words and strong recommendation. We would be thrilled to welcome you back to Novotel Nara anytime your travels bring you to this beautiful city.Warm regards,Makoto KaidaGeneral ManagerNOVOTEL NARA
酒店回复: Dear Valued Guest,Thank you very much for sharing your thoughtful feedback with us. We are delighted to hear that you enjoyed the spaciousness of our guest rooms—something we take pride in, as we understand that larger room layouts can contribute greatly to a comfortable and relaxing stay.We are equally pleased that our public bath on the second floor left a strong impression on you. Our team works hard to maintain a serene and memorable bathing experience, and your kind words truly encourage us.Regarding your comment about our location, we appreciate your honesty. While we understand it may require a few extra steps compared to some other spots in Nara, we are glad to hear that it did not affect your overall satisfaction, especially given the compact and walkable nature of the city.Thank you again for choosing to stay with us. We sincerely hope to welcome you back on your next visit to Nara for another comfortable and enjoyable experience.Warm regards,Makoto KaidaGeneral ManagerNOVOTEL NARA
酒店回复: Dear Valued Guest,Thank you for choosing to stay at Novotel Nara. Thank you very much for your lovely review. We are delighted to hear that you enjoyed our comfortable room and friendly service. We’re especially happy that your children had fun with our mini game, which is a stamp rally where they can collect stamps around the hotel and exchange them for small gifts. It’s wonderful to know you also enjoyed the rooftop view of Nara, our beautiful lobby, and the convenience of the nearby store.We truly appreciate your kind words and hope to have the pleasure of welcoming you and your family back again soon.Warm regards,Makoto KaidaGeneral ManagerNOVOTEL NARA
因为是新开业的，所以设施很新，很干净。是我这次在日本住过的最大的房间。好评！
另外必须要强调一下，早餐十分的丰盛，干净美味，选择多样，好吃极了！
特别差，因为跟朋友一起约了来玩，阴差阳错定错了，确实我自己有责任。我不会日文，英语又不是特别好，不能跟朋友分开住酒店。试图跟店家沟通，扣除我一部分费用，携程客服也帮我沟通，让他理解一下在异国他乡带娃出行妈妈的不容易。最后还是拒绝。这么没人情味的商家，只能差评！大家谨慎下单。去奈良玩，选择距离鹿园近的酒店。因为除了睡觉，大部分时间是在外面逛着玩。
我们定的时候不是旺季，本来就是空房，不住就是不给退
酒店很新，房间也算大，卫生间干湿分离。早餐服务员太少以致于来不及收拾桌子，早餐算丰富，日式西式都有。接驳车上午10:15第一班，所以没有乘坐。酒店离蔦屋书店步行几分钟,有时间可以去打卡。
有电热水壶、有一次性拖鞋、牙膏牙刷
酒店属于商务轻奢酒店。房间设施硬件极为舒适，养护良好，床品柔软，卫生干净，房间无异味，热水充足且温度高，所有的淋浴间洗护设备都是完好无损，浴液，洗发液，护发素，洗手液，润肤露都是品牌非常的质量高，气味好。
酒店中央空调设备良好，冬季制热效率高且无噪声。酒店四周便利店非常的方便，有餐厅购物百货中心。房间的冰箱无噪声，有保险柜。酒店2楼有健身中心，有免费的温泉，按摩椅，儿童活动室。酒店极具性价比，地段也很好，不错，服务特别的热情周到。晚间休息，楼道安静，房屋隔音效果好。
日本住宿天花板！
酒店设施齐全，非常干净整洁，房间很大，足够放下摊开两个28寸大行李箱，房间设施非常智能。前台会提供中文介绍。
吸烟室：一楼、二楼各一个
洗衣房：二楼，共三台机器，洗一次衣服100-600日元不等。带烘干。
公共浴室：二楼，输密码入内，干净整洁。
提供行李寄存。
地理位置：最近地铁，新大公宫站步行10分钟（直达奈良站、可以做近铁去大阪、还有京都线，推着行李走不建议，奈良不大，完全可以打车。去景点很方便。
顶楼露天小酒吧不错
周边：酒店附近走路十分钟内有很多居酒屋、烧肉、饭厅等等。
非常好的酒店
房间：比较大，不会打开箱子走不动道。
环境：在市政府附近，西边就是万豪和一个茑屋书店，都比较新。东边挨着是一条河，佐保川，有🌸樱花树，到了理解应该很不错。但是比较偏僻，离主要景点不算近，离唐招提寺也不算非常近，JR nara托箱子走过去比较远。二十分钟左右
性价比：携程还是很给力的，这是一个提前购买的，价格很有竞争力。再到奈良，这家酒店的价格应该会上涨。
很值得一住的酒店，酒店有班车从JR把住客接走。
携程订的套餐才500多在奈良酒店非常超预期。很新很现代，还有澡堂。缺点就是地理位置不是特别方便，离地铁站有点远，不过旁边就是jw万豪。同等地段那这家的性价比就非常突出了。旁边有一条小溪，夏天可以溯溪。总之非常满意。
来日本十五天住了七家酒店，这是唯一百分之百满意，在硬件设施房间面积，尤其是服务堪称日本级别的标准，因为之前总是听说日本人服务好，只有在这个酒店体现无疑。
首先说前台，我换房间的过程去餐厅吃午餐，前台人员拿着换好的房卡来回跑了两次餐厅给我们送过来，这我是头一次体验。
再说客房的面积和设备卫生挑不出一点毛病。
餐厅是意大利风格，恰好那几天吃日餐吃腻了，点了比萨饼，好吃😋，推荐大家尝试一下。
来奈良一定住这里。
难得日本有这么大的客房面积，二楼的温泉也是非常惊艳，除了地段上有一点点偏，其他基本没毛病，毕竟奈良也没多大，多走几步而已
房间挺好的，服务也不错，酒店为孩子准备了小游戏，可以换礼物，楼顶可以看奈良风景，大堂也很漂亮，周围有便利店