This was the second time my mom and I stayed at this location and the staff are consistently so very kind and hospitable and helpful. Everyone has a kind and helpful demeanor and the facility is always clean. You really have figured out how to hire the right staff, from those that clean the room to the front desk staff, to the bar/kitchen/breakfast staff to the valet. Everyone was amazing! Kudos!
4.0分
商务出差
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Did not have any issues other than parking. Parking garage was for somewhere else and $80 a night. Seems everywhere now charges to park now. No rate posted. Used valet parking and needed extra time in am was winked at and told no problem. I ended up moving my vehicle since I had no idea how much they were going to try and bill me. Staff inside was very helpful and like I said, no complaints.
5.0分
其他
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Staff was super nice, parking was reasonable and convenient. We used Lyft but close to the activities we planned for the day. If you like NASCAR it is across the street, Whole foods just a block away! Really liked the Studio King room with the small kitchenette. I would stay there again!
5.0分
其他
Clean room and great staff. My only complaint is the 42 a day for parking and the valet parking was not open past midnight
5.0分
其他
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Stay here ! Staff and hotel are amazing!!
Awesome stay , loved my suite!!! Valet parking was excellent and I loved the breakfast menu!!!
The sleep was wonderful!! The bed was super comfortable!!
5.0分
其他
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⸻
Incredible new hotel!
What stood out the most was the excellent customer service across the board. Zara at the front desk was especially sweet, kind, and always went out of her way to make sure every need was met. The breakfast was also excellent, with a great variety. I truly felt like I was being treated as if I were at home. Highly recommended!
5.0分
其他
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Great stay!
Perfect! It took me a while to decide on this property due to some of the negative reviews. Don't believe them. It was perfect. Even with a sold out capacity, everything was perfect. The only small issue was that there was only 1 cook during breakfast and she seemed a bit overwhelmed. It's understandable and the meal was still great. I'd stay here again and again.
5.0分
情侣出游
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My wife and I attended a preseason football game at the Bank of America Stadium. This location was very convenient. The employees here are all very nice. The rooms are very clean. Beds are comfortable the showerhead really good water. Breakfast had a wide variety, including croissants, bagels, a yogurt bar, and you could order hot food as part of your stay. All at a reasonable price compared to surrounding hotels.
2.0分
朋友出游
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Found blood specs on sheets, were able to get new ones to then find blood on pillows. Told the night time auditer who showed no concern about the issue. Did not stay the rest of booking.
这是我住过的酒店里餐饮服务最差的。
This was the second time my mom and I stayed at this location and the staff are consistently so very kind and hospitable and helpful. Everyone has a kind and helpful demeanor and the facility is always clean. You really have figured out how to hire the right staff, from those that clean the room to the front desk staff, to the bar/kitchen/breakfast staff to the valet. Everyone was amazing! Kudos!
Did not have any issues other than parking. Parking garage was for somewhere else and $80 a night. Seems everywhere now charges to park now. No rate posted. Used valet parking and needed extra time in am was winked at and told no problem. I ended up moving my vehicle since I had no idea how much they were going to try and bill me. Staff inside was very helpful and like I said, no complaints.
Staff was super nice, parking was reasonable and convenient. We used Lyft but close to the activities we planned for the day. If you like NASCAR it is across the street, Whole foods just a block away! Really liked the Studio King room with the small kitchenette. I would stay there again!
Clean room and great staff. My only complaint is the 42 a day for parking and the valet parking was not open past midnight
Stay here ! Staff and hotel are amazing!!
Awesome stay , loved my suite!!! Valet parking was excellent and I loved the breakfast menu!!!
The sleep was wonderful!! The bed was super comfortable!!
⸻
Incredible new hotel!
What stood out the most was the excellent customer service across the board. Zara at the front desk was especially sweet, kind, and always went out of her way to make sure every need was met. The breakfast was also excellent, with a great variety. I truly felt like I was being treated as if I were at home. Highly recommended!
Great stay!
Perfect! It took me a while to decide on this property due to some of the negative reviews. Don't believe them. It was perfect. Even with a sold out capacity, everything was perfect. The only small issue was that there was only 1 cook during breakfast and she seemed a bit overwhelmed. It's understandable and the meal was still great. I'd stay here again and again.
My wife and I attended a preseason football game at the Bank of America Stadium. This location was very convenient. The employees here are all very nice. The rooms are very clean. Beds are comfortable the showerhead really good water. Breakfast had a wide variety, including croissants, bagels, a yogurt bar, and you could order hot food as part of your stay. All at a reasonable price compared to surrounding hotels.
Found blood specs on sheets, were able to get new ones to then find blood on pillows. Told the night time auditer who showed no concern about the issue. Did not stay the rest of booking.