The whole staff team was exchanged between booking (March) and our arrival (May). Scanning through our booking, we found three different contact numbers, and upon calling them, we were informed that they would no longer be working there. The confirmation message we received stated that we would be welcomed by staff upon arrival, but the entry was just an inconspicuous door with a code lock on it. So at 10 pm, we were standing in front of a closed door in a dodgy neighbourhood, worried that we weren't going to find a place to sleep that night. Fortunately, one of the former employees was able to help us out. In the apartment, there were no instructions on how to log into the WIFI or any information about Vienna or the area. The shower doors were unhinged (fixed after 3 days by the janitor), the windows could only be shut by force, and the mattress was stained. There was no TV as advertised, there wasn't enough toilet paper, and the curtains weren't properly hung. All in all, quite disappointing, but at least the water pressure was good.
恶梦
事实是，这是一场噩梦......我从来没被告知，我必须从很远的地方用 Uber 支付费用来取钥匙......然后返回并进入房子，邻居的噪音非常可怕......我能说的唯一好事是我们离景点很近
房子本身很不错，很干净，位置也很好，有你需要的一切，唯一的两个问题是楼梯有异味（难以忍受，但至少在公寓里闻不到）和房间里的一些灯不亮
干净现代的公寓。靠近电车、地铁和超市。厨房里有你需要的一切。
但是我们的公寓隔壁是一家肉店，噪音和气味令人不快。冰箱很吵，淋浴间入口很小。
每人只有一个小枕头和毛巾。
公寓不错，但缺乏舒适感。
广告上还说有空调，但实际上没有。
厨房不错，但没有桌子或椅子，如果能加点就更好了。也许可以安装百叶窗，因为窗户在马路上，还有一张长凳，很多吸烟者都用过。
非常感谢能够延长退房时间，谢谢。
Vienna is great but this place is definitely not
The whole staff team was exchanged between booking (March) and our arrival (May). Scanning through our booking, we found three different contact numbers, and upon calling them, we were informed that they would no longer be working there. The confirmation message we received stated that we would be welcomed by staff upon arrival, but the entry was just an inconspicuous door with a code lock on it. So at 10 pm, we were standing in front of a closed door in a dodgy neighbourhood, worried that we weren't going to find a place to sleep that night. Fortunately, one of the former employees was able to help us out. In the apartment, there were no instructions on how to log into the WIFI or any information about Vienna or the area. The shower doors were unhinged (fixed after 3 days by the janitor), the windows could only be shut by force, and the mattress was stained. There was no TV as advertised, there wasn't enough toilet paper, and the curtains weren't properly hung. All in all, quite disappointing, but at least the water pressure was good.