I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by ******* not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process
1.0分
商务出差
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Worst place please avoid
Absolutely terrible place! Firstly they told to go to a different address than advertised, then when i arrived there was water pouring down from the ceiling in the reception room. No electricity for about an hour. I was a given just a single room when i paid for an ensuite. Then got told off for using the washing machine! Avoid this place at all costs
3.0分
其他
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Clean and fine for our needs.
We stayed in a double room for the purposes of visiting Alton Towers. The location was perfect being about 40 minutes away.
The room was basic but clean and comfortable with a private shower and toilet. No tv but this was fine. Downstairs had a communal kitchen and seated area which was clean. I only used facilities to make a cup of tea. Joseph (manager) was welcoming, friendly and was always nearby to answer any questions. £20 refundable deposit was required for the room key.
Fireworks went off first night which was annoying but no fault of the property. Free parking on one side of street which was ideal.
Walls were a bit thin so you could hear doors opening and closing so earplugs advisable. But overall ok for our needs - to lay our heads for a couple of nights.
3.0分
其他
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Not sure what to make of it
Very bizarre set up. Set up as HMO rather than B&B.
No Tv. Your not allowed a front door key, so staff come to door when you leave and enter. Although staff are polite, quite alot of miscommunications. Room was not very clean. Shower was blocked and caused a flood. It is in a very bad area and quite noisy till gone 2am. Can hear staff downstairs loud tv till that time too. Very strong smells permeating building. Did use laundry facilities which was nice. Used as a basepoint to visit: Alton Towers,Alton Towers Waterpark and Trentham Estate. Close to Train Station. Close by to shops. I prefer proper B&B/ Hotel set up: Allowed to come as go as you please,tv, privacy. Staff aren't sitting in common area all day.
这家旅馆距离斯托克城火车站和斯塔福德郡大学（学院路和利克路校区）都在步行距离之内。房间和整个旅馆都非常干净。老板Gabriel和物业经理Joe都非常乐于助人，让我在入住期间感到很安心。
他们为长期住宿提供折扣优惠。房间和网站上宣传的一模一样（甚至更好）。房间非常宽敞，浴室也很干净。
房间里有漂亮的氛围灯（还可以调光）。床边有插座，还有两张办公/学习桌以及带咖啡桌的沙发。
旅馆提供免费WiFi。
总之，这是一个很棒的发现，我下次还会再来。
我和我的伴侣住在这家旅馆，因为我是一名化妆师。经理们非常理解我的工作性质，从早上7点到下午3点，每小时都会有人进出，对此他们完全没有意见。我对他们的服务非常满意。他们为吸烟区提供了打火机，还免费提供茶、咖啡和热巧克力。房间非常干净，标准也很一致（我们预订了两间独立的房间，一间用于工作，另一间用于睡觉），房间里的浴室也非常干净，维护得很好。如果再来这个地区，我一定会再次预订。
这是一次超棒的体验，真的感觉像家一样。酒店经理约瑟夫真是个很棒、很热情的人。我肯定会再次选择他们，也向所有旅客推荐。
服务很差。感觉自己像被关在监狱里一样。进出酒店很不方便，每次都需要酒店工作人员帮忙开门才能出去，回来也得让他们开门，因为只有他们才有大门的钥匙。
房东人很好，房间也很干净。如果房间里能提供沐浴露、洗发水和护发素等洗浴用品就更好了。
性价比非常不错
I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by ******* not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process
Worst place please avoid
Absolutely terrible place! Firstly they told to go to a different address than advertised, then when i arrived there was water pouring down from the ceiling in the reception room. No electricity for about an hour. I was a given just a single room when i paid for an ensuite. Then got told off for using the washing machine! Avoid this place at all costs
Clean and fine for our needs.
We stayed in a double room for the purposes of visiting Alton Towers. The location was perfect being about 40 minutes away.
The room was basic but clean and comfortable with a private shower and toilet. No tv but this was fine. Downstairs had a communal kitchen and seated area which was clean. I only used facilities to make a cup of tea. Joseph (manager) was welcoming, friendly and was always nearby to answer any questions. £20 refundable deposit was required for the room key.
Fireworks went off first night which was annoying but no fault of the property. Free parking on one side of street which was ideal.
Walls were a bit thin so you could hear doors opening and closing so earplugs advisable. But overall ok for our needs - to lay our heads for a couple of nights.
Not sure what to make of it
Very bizarre set up. Set up as HMO rather than B&B.
No Tv. Your not allowed a front door key, so staff come to door when you leave and enter. Although staff are polite, quite alot of miscommunications. Room was not very clean. Shower was blocked and caused a flood. It is in a very bad area and quite noisy till gone 2am. Can hear staff downstairs loud tv till that time too. Very strong smells permeating building. Did use laundry facilities which was nice. Used as a basepoint to visit: Alton Towers,Alton Towers Waterpark and Trentham Estate. Close to Train Station. Close by to shops. I prefer proper B&B/ Hotel set up: Allowed to come as go as you please,tv, privacy. Staff aren't sitting in common area all day.