酒店回复: Thank you, we look forward to seeing you again soon.
5.0分
其他
Quiet hotel, perfect base for an evening in Northampton. Bar had a great atmosphere for drinks and the carvery was spot on for Sunday lunch.
5.0分
其他
Rooms were clean and well appointed. The staff were very helpful, especially Trish who checked us in.
4.0分
其他
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The hotel room was clean and comfortable. It had everything you would need for a couple of nights away.
The hotel itself is cashless which we didn’t know.
The breakfast was tasty and plenty to choose from the only thing I would say is that there seemed to be a lack of staff around the hotel and when having breakfast. The ladies there were running around trying to keep up with filling up the breakfast table, emptying tables and serving customers. It just felt they were struggling. There was also hardly anyone on reception. My husband went and rang the bell
Someone was in the back and ignored him. Another lady had to leave the restaurant to assist him.
5.0分
商务出差
Excellent service, quiet location. Good food in the restaurant attached to the hotel.
5.0分
商务出差
Easy to find, lovely location on the marina. Good selection of food for dinner and buffet breakfast. Clean comfy room. Staff very friendly and welcoming.
这家酒店坐落在码头旁边,位置极佳。酒店很大,房间干净又安静。最让我满意的是工作人员。从前台接待员到餐厅员工,再到客房清洁人员,我接触到的每个人都非常友善。
我们预订了这家酒店三晚,但第一晚后就退房去了另一家酒店,结果又花了一笔钱。到达酒店后,我们被要求为每间房支付50英镑的押金,我们预订了两间房。酒店给我们安排了一间无障碍客房,但我们并不需要。我们发现房间和浴室都非常陈旧,需要翻新,尤其考虑到我们支付的价格。我们不得不拉上窗帘,因为有人坐在车里盯着我们的房间看(奇怪的是,第二天早上他还在那里)。周围有很多醉汉,我们上床睡觉时,耳边全是人们互相叫喊的尖叫声。整晚都很吵闹,能听到有人走来走去的声音。也许我们运气不好,并非总是如此,但我绝对无法在那里多待一分钟。
气味难闻
房间还算干净,服务也不错,但是浴室里的下水道臭味实在令人难以忍受。我们只住了一晚,也没说什么,但以后不会再来了。
无通知费
如发生损坏,需支付 50 英镑的保留费……预订时需明确说明是否需要保留费。
不
Quiet hotel, perfect base for an evening in Northampton. Bar had a great atmosphere for drinks and the carvery was spot on for Sunday lunch.
Rooms were clean and well appointed. The staff were very helpful, especially Trish who checked us in.
The hotel room was clean and comfortable. It had everything you would need for a couple of nights away.
The hotel itself is cashless which we didn’t know.
The breakfast was tasty and plenty to choose from the only thing I would say is that there seemed to be a lack of staff around the hotel and when having breakfast. The ladies there were running around trying to keep up with filling up the breakfast table, emptying tables and serving customers. It just felt they were struggling. There was also hardly anyone on reception. My husband went and rang the bell
Someone was in the back and ignored him. Another lady had to leave the restaurant to assist him.
Excellent service, quiet location. Good food in the restaurant attached to the hotel.
Easy to find, lovely location on the marina. Good selection of food for dinner and buffet breakfast. Clean comfy room. Staff very friendly and welcoming.