Great stay! The room was clean and comfy, staff were friendly, and it’s very budget-friendly. The location is perfect, near restaurants and easy to get around. Would definitely stay here again.
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酒店回复: Dear Christina,Thank you for your kind words! We’re glad you enjoyed the clean and comfortable room, friendly staff, and convenient location. We look forward to your next visit.Sincerely,EvaRegency Inn By OYO Three Rivers
1.0分
商务出差
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I left an expensive bottle of cologne in the room which conveniently nobody knows about their burn marks all over the bathroom counter is supposed to be a no smoking room and when I wipe my hand across it, it was filthy the bathroom smelled like mold the bed and the sheets for clean Which is the only reason I didn’t walk out and dispute the charge
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酒店回复: Dear Robert,Thank you for your review. We’re truly sorry to hear about the condition of your room and the missing item. Your experience does not reflect the standards we aim to uphold at Regency Inn By OYO Three Rivers. We take your concerns seriously — especially regarding cleanliness and lost property — and will be addressing them with our team immediately.Please feel free to contact the property directly if you'd like to follow up on your missing cologne. We appreciate your feedback and hope to have the opportunity to provide a better experience in the future.Best regards,NoahThe Regency Inn By OYO Team
5.0分
商务出差
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Excellent stay! The bed was incredibly comfortable, ensuring a restful night’s sleep. Internet speed was fast and reliable, perfect for work and streaming. The on-site restaurants offered delicious food with great variety. The hotel’s view was breathtaking, making every morning a delight. Highly recommend!
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酒店回复: Dear Guest,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed the comfortable bed, fast and reliable internet, and the delicious variety of food at our on-site restaurants. It's great to know that the breathtaking view added to your delightful mornings. We truly appreciate your recommendation and look forward to welcoming you back for another excellent stay.Warm regards,Team OYO
2.0分
其他
The room and the bathroom needs more cleaning… need to sweep the floor and clean the toilet.,
3.0分
其他
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The room was clean and comfortable. Furniture was old and very second hand. Internet was not working entire time there. Bath towel I used was literally thread bare in many spots. Light over sinks not working. Lighting very dim throughout the room.
2.0分
商务出差
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It was clean but there I saw bugs, the listing said there was a gym and there is no gym, the wifi locked most websites and the TV was very basic. If I had got the room as cheap as I did I would be looking to get some back
1.0分
其他
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Never stay there
Not real clean, sheets had holes 9n them.Nobody at the counter couldn't Check-in.Look trashy around the place would not suggest and I will not go there again. No toilet paper or towels in the room. Left before we checked in. Going to contact hotels . Com for refund if i got charged.
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酒店回复: Apologies for the problems you had faced, David! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
1.0分
商务出差
Don't stay here
Room was not clean sheets had blood, quilt had burn spots, room smelt like smoke, it was a smoke free room
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酒店回复: Hi, Danielle! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim
1.0分
家庭亲子
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We reserved a room in advance, but when we arrived we had to wait 30 minutes before getting our room because they were just then starting to get sheets and cover on the bed. The cover had bad stains on it. They had to bring us towels and washcloths, and most of them were wadded up instead of folded.
The floors in the room were FILTHY! The tv didn't even work. My son and husband both took showers and the bathtub was as slick as snot. So much so, that my husband wouldn't let me shower, because there was no mat in the shower.
Somehow, the sleep was pretty decent, or maybe I was just that tired. Between that and the good food at the restaurant next door, that's the only positive I can give to this hotel.
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酒店回复: Sorry for the trouble caused, David! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Joey
Great stay! The room was clean and comfy, staff were friendly, and it’s very budget-friendly. The location is perfect, near restaurants and easy to get around. Would definitely stay here again.
I left an expensive bottle of cologne in the room which conveniently nobody knows about their burn marks all over the bathroom counter is supposed to be a no smoking room and when I wipe my hand across it, it was filthy the bathroom smelled like mold the bed and the sheets for clean Which is the only reason I didn’t walk out and dispute the charge
Excellent stay! The bed was incredibly comfortable, ensuring a restful night’s sleep. Internet speed was fast and reliable, perfect for work and streaming. The on-site restaurants offered delicious food with great variety. The hotel’s view was breathtaking, making every morning a delight. Highly recommend!
The room and the bathroom needs more cleaning… need to sweep the floor and clean the toilet.,
The room was clean and comfortable. Furniture was old and very second hand. Internet was not working entire time there. Bath towel I used was literally thread bare in many spots. Light over sinks not working. Lighting very dim throughout the room.
It was clean but there I saw bugs, the listing said there was a gym and there is no gym, the wifi locked most websites and the TV was very basic. If I had got the room as cheap as I did I would be looking to get some back
Never stay there
Not real clean, sheets had holes 9n them.Nobody at the counter couldn't Check-in.Look trashy around the place would not suggest and I will not go there again. No toilet paper or towels in the room. Left before we checked in. Going to contact hotels . Com for refund if i got charged.
Don't stay here
Room was not clean sheets had blood, quilt had burn spots, room smelt like smoke, it was a smoke free room
We reserved a room in advance, but when we arrived we had to wait 30 minutes before getting our room because they were just then starting to get sheets and cover on the bed. The cover had bad stains on it. They had to bring us towels and washcloths, and most of them were wadded up instead of folded.
The floors in the room were FILTHY! The tv didn't even work. My son and husband both took showers and the bathtub was as slick as snot. So much so, that my husband wouldn't let me shower, because there was no mat in the shower.
Somehow, the sleep was pretty decent, or maybe I was just that tired. Between that and the good food at the restaurant next door, that's the only positive I can give to this hotel.
Convince