Did not eat breakfast and parking was safe. Room was never cleaned during stay. Had to toss dirty towels in hallway to have them removed. Because I was solo, I did have extra clean towels on my second and third day.
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酒店回复: Thank you for taking the time to share your experience with us. While I’m glad to hear you felt safe during your stay and had what you needed in terms of towels, I’m truly sorry that your room was not serviced during your visit. This is not the level of care or attention we aim to provide.Our housekeeping team strives to maintain a high standard of cleanliness for every guest, and it’s clear we fell short this time. I apologize for the inconvenience of having to place towels in the hallway and for any frustration this caused. Please know that we are reviewing your comments with our team to ensure better communication and service going forward.We appreciate your feedback, as it helps us improve our guest experience. I hope you’ll consider staying with us again so we can provide the seamless and comfortable visit you expected.
5.0分
家庭亲子
I love the cleanliness of the hotel! I feel like I’m at home and there is no better feeling than that!
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酒店回复: Thank you for choosing to stay at the Courtyard by Marriott in Bettendorf. We are very pleased to hear that our cleanliness met your expectations. We hope to welcome you back in the future.
1.0分
其他
It was clean and nice, but I can't even listen to music BEFORE 10 PM without people making false reports on me. He stayed in 307 and 306
3.0分
其他
Average.
The room climate was good, the bed was too soft. Drink options were good, but expensive.
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酒店回复: Thank you for choosing to stay with us at the Courtyard by Marriott in Bettendorf and sharing your experience. We apologize that your stay was just average. We strive to ensure all guest experiences are excellent and we are sorry you did not feel that way. Your feedback will be shared with the rest of our team. We hope to welcome you back in the future.
5.0分
其他
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Courtyard Hotel in Davenport ☆☆☆☆
From check-in to check-out, the staff was very helpful & friendly.
It's perfectly located to restaurants, stores, and traveling.
I came for the motorcycle meet. I've already decided this is where we'll being staying forward.
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酒店回复: Thank you for sharing your experience with us. We are pleased to know that you enjoyed the location of our property. We were also pleased to hear that our staff was able to make your stay more enjoyable. We hope to see you again.
5.0分
其他
Good review.
Place is beautiful. Love the wide open bar. Rooms are very spacious. Like that it is right by a Kwik Star. Love the room lighting.
5.0分
其他
Good place to stay. Clean rooms, clean environment and bar! Customer service was great and reception was excellent.
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酒店回复: Thank you for staying with us and sharing your experience. We are pleased to hear that the cleanliness of our property and our staff made your stay more enjoyable. We hope to welcome you back in the future.
3.0分
商务出差
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Bed and room were clean and modern.
Specifically booked this hotel because they had ev chargers. It’s a super slow charge if you can get it to work. All chargers were in use by the time we figured out that half of the chargers were Tesla only. The others had errors and customers. Also, the person at the desk told me it was no charge for customers which is why I booked this hotel over a different one…which is not true. It’s absolutely not free to charge. Bummed out.
5.0分
情侣出游
We enjoyed our stay. Convenient location, quiet, easy to park. Would stay here again.
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酒店回复: Thank you for choosing to stay at the Courtyard by Marriott in Bettendorf. We are happy to hear that you enjoyed your stay and that our property and location have met your needs. We look forward to welcoming you back in the future.
5.0分
其他
5 out of 5 stars!
Great location, friendly staff, the room was very clean with lots of room!
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酒店回复: Ms. SarahThank you for staying with us. We are pleased to know that the cleanliness of our property met your expectations. We hope to see you again in the future.
Did not eat breakfast and parking was safe. Room was never cleaned during stay. Had to toss dirty towels in hallway to have them removed. Because I was solo, I did have extra clean towels on my second and third day.
I love the cleanliness of the hotel! I feel like I’m at home and there is no better feeling than that!
It was clean and nice, but I can't even listen to music BEFORE 10 PM without people making false reports on me. He stayed in 307 and 306
Average.
The room climate was good, the bed was too soft. Drink options were good, but expensive.
Courtyard Hotel in Davenport ☆☆☆☆
From check-in to check-out, the staff was very helpful & friendly.
It's perfectly located to restaurants, stores, and traveling.
I came for the motorcycle meet. I've already decided this is where we'll being staying forward.
Good review.
Place is beautiful. Love the wide open bar. Rooms are very spacious. Like that it is right by a Kwik Star. Love the room lighting.
Good place to stay. Clean rooms, clean environment and bar! Customer service was great and reception was excellent.
Bed and room were clean and modern.
Specifically booked this hotel because they had ev chargers. It’s a super slow charge if you can get it to work. All chargers were in use by the time we figured out that half of the chargers were Tesla only. The others had errors and customers. Also, the person at the desk told me it was no charge for customers which is why I booked this hotel over a different one…which is not true. It’s absolutely not free to charge. Bummed out.
We enjoyed our stay. Convenient location, quiet, easy to park. Would stay here again.
5 out of 5 stars!
Great location, friendly staff, the room was very clean with lots of room!