酒店回复: Dear GavinCH,Thank you for your positive feedback regarding our hygiene and facilities. We are pleased to hear that you enjoyed the pleasure of swimming. Regarding the issues with the internet and sound insulation, we will continue to strive to improve our service quality to provide a more comfortable stay experience. In the meantime, we also provide earplugs to support a more peaceful rest for our guests. We look forward to your next visit.Sincerely, Jason Ngan-General Manager
酒店回复: Dear Guest,Thank you for your review of our hotel. We are pleased to hear that you enjoyed our facilities and services. However, we sincerely apologise for the inadequacy of room cleanliness. Your feedback is very important to us, and we will strengthen the inspection of cleaning work.Sincerely, Jason Ngan-General Manager
酒店回复: Dear Guest,Thank you for sharing your stay experience. We sincerely apologise for the difficulties you encountered during the check-in process and with our service. We will carefully consider your feedback and strive to enhance our service quality to better meet the needs of our guests.Sincerely, Jason Ngan-General Manager
酒店回复: 尊敬的Rohachy,
感谢您在近期入住后分享您的反馈。我们很高兴听到您喜欢酒店的泳池和我们靠近机场的便利位置。然而,我们很遗憾得知您在我们酒吧的用餐体验以及有限的餐饮选择。您对顾客互动和菜单种类的评价非常宝贵,我们会认真考虑您的意见,并不断努力提升我们的服务。
再次感谢您的宝贵意见。期待未来再次欢迎您的光临。
此致,
Jason Ngan - 总经理
酒店回复: Dear Guest,Thank you for sharing your experience at our hotel. We are pleased to hear that you were satisfied with the service. However, we will take note of the paint smell in the corridor and the room size issue you mentioned, and we will consider them to enhance future stay experiences.Sincerely, Jason Ngan-General Manager
酒店回复: Dear Humensongxianggong,Thank you for your review of our hotel. We are pleased to hear that you enjoyed our space and shuttle service. We will seriously consider your feedback regarding the scheduling of the shuttle service and the quality of breakfast in order to further enhance our guests' experience.Sincerely, Jason Ngan-General Manager
酒店回复: Dear Lihebo,Thank you for your positive feedback regarding our hotel. We sincerely apologize for the situation where the cleaning heartist entered your room without knocking as per our regulations; this is not in line with our service standards. We will further enhance our training for staff to ensure that similar situations do not occur in the future.Sincerely, Jason Ngan-General Manager
4.8分
高级2张单人床房
商务出差
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地点距离机场很近,有shuttle bus 定时间定点接送,酒店面积很大,可以容纳很多人住宿,这边大多是转机的人居多,所以进出会比较频繁。房间空间很大,不像有些市区的很窄小,行李箱无法全开等问题,是该有的设施一应具全,只是淋浴间的隔板稍微小一点,可以再长一点或是加个门,淋浴比较不会喷到外边地板,也可能是目标客群是转机旅客,所以洗手间也相对小一些,但总体而言,体验感还算不错
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酒店回复: Dear Liulanghairen,Thank you for sharing your stay experience. We are pleased to hear that you are satisfied with the hotel's location and room space. We will seriously consider your feedback regarding the shower cubicle and continue to make improvements. We look forward to your next visit.Sincerely, Jason Ngan-General Manager
酒店回复: Dear Xijielianli,Thank you for your positive review of our hotel. We are delighted to hear that you enjoyed our design and convenient shuttle service. We look forward to welcoming you again and hope you enjoy our large swimming pool.Sincerely, Jason Ngan-General Manager
酒店回复: Dear Youshiliuyanwo,Thank you for sharing your accommodation experience. We are pleased to hear that you are satisfied with the hotel's location, the complimentary shuttle service, and the cleanliness and spaciousness of the room. We look forward to welcoming you back to our hotel.Sincerely, Jason Ngan-General Manager
卫生:这趟马来之行应该是最干净的了,下次还住这里
设施:健身房游泳池都有,挺好的(每天游泳),就是网络不好,确实很不好,然后隔音也是,走廊的声音有点大
这家宜必思就在吉隆坡国际机场附近,酒店从早上五点开始到晚上十一点都有班车往返机场,准点一个小时一班。
酒店的大堂设计非常有特点,很有工业风的感觉,酒店泳池也非常漂亮。
唯一的缺点就是房间卫生需要打扫彻底一点。本来想移动一下沙发,结果下面都是垃圾。
太差了!看了那么多差评还是抱了一点点希望。差一分钟没有赶上大巴车打车等车花了十几分钟,路途十几分钟,办理入住花了三十分钟!
整个时间浪费了一个小时!中转时间很宝贵,前台磨磨叽叽、因为凌晨提前约了5点多点入住、我定了5-6号的时间,前台还说要等六号下午三点入住!给他看了订单还墨迹很久!气死了😡然后到达办理完入住已经早上六点四十了和前台沟通好下午2点退房!(实际入住七个小时不到)
结果十二点多一点就来大力敲门!这么不人性化吗??服务太糟糕。
真的也不便宜(房间就值200不能再多了,特别简陋,盖着被子感觉皮肤痒痒的,洗漱台有小蚂蚁爬)
中转时间低于15个小时的不要来!酒店太死板,预订了还要三点才能入住、对于中转时间不友好。没必要。
两周内第二次入住。
最棒的是游泳池和离机场很近。
酒吧员工虽然很愉快,但经验不足。他们应该多与顾客互动,主动点单,多关注顾客需求等等。他们太频繁地在私下聊天/看手机,或者忙着洗碗之类的。
食物选择可以再丰富些,多一些适合酒吧的菜品,素食选择不应该只有炸薯条。
赶早班机,有机场大巴,很适合,整体环境不错,走廊油漆味有点重,正常三星级酒店标准,只是感觉600多这个价格不算性价比,房间面积较小,整体还算干净整洁。
服务还不错,帮忙送行李到房间,额外多送水,也可以烧水.
酒店的面积很大,有接送机服务,但是晚间不是每个小时都有,刚好乘坐的航班坐不上,不太满意,有很大的泳池,没用。早餐品种还挺多,但第二天早餐的西瓜明显变味了。希望更好。
靠近机场,适合转机和赶飞机过夜,有免费停车位,早餐还挺丰富,房间安静,服务接待友好,就是上午男清洁服务人员,不敲门就直接打开房间,很大可能就是故意,上午还没退房,身上没穿衣服就直接打开门……
地点距离机场很近,有shuttle bus 定时间定点接送,酒店面积很大,可以容纳很多人住宿,这边大多是转机的人居多,所以进出会比较频繁。房间空间很大,不像有些市区的很窄小,行李箱无法全开等问题,是该有的设施一应具全,只是淋浴间的隔板稍微小一点,可以再长一点或是加个门,淋浴比较不会喷到外边地板,也可能是目标客群是转机旅客,所以洗手间也相对小一些,但总体而言,体验感还算不错
如果需要转机入住酒店,可以考虑这靠近有班车服务的酒店,简洁设计像个度假村。 比周边的酒店方便,就喜欢中庭的大泳池
非常不错的一次住宿体验!广州出发,落地即可入住——酒店离吉隆坡国际机场很近,还有免费的接驳巴士,房间干净宽敞!