酒店回复: Thank you very much for your detailed and thoughtful review. We’re delighted to hear that you found our location convenient near Nana Plaza and the BTS station, while still enjoying a quiet and comfortable stay thanks to the soundproofing.It’s wonderful to know that you appreciated the cleanliness of the rooms, the well-lit hallways, and your city view room. We’re also pleased that you enjoyed the rich breakfast selection and experienced the politeness and attentiveness of our team.Your kind mention of the lobby service from assisting with car arrangements to allowing you to wait comfortably indoors truly means a lot to us. We’re glad these thoughtful touches made your stay more convenient and enjoyable.Thank you again for sharing your experience, and we look forward to welcoming you back to Maison Hotel Bangkok again soon.
酒店回复: Thank you very much for your detailed and balanced review.We’re pleased to hear that you appreciated the convenient location and that, despite the lively atmosphere nearby, the hotel itself felt calm and comfortable. It’s also great to know that your room facing the quieter street provided a peaceful stay.We’re glad you enjoyed the early arrival welcome especially the complimentary cotton candy and found our staff polite and helpful.Your comment regarding the towels has been noted and shared with housekeeping for review.Our hotel is located between BTS Ploenchit and BTS Nana, with two access points. For a quieter approach, we always recommend using the Sukhumvit Soi 2 entrance.Thank you again for your feedback. We truly appreciate it and hope to welcome you back again soon.
酒店回复: Thank you for your detailed feedback.Your concerns, particularly regarding the breakfast experience and perceived unequal treatment, have been taken seriously and escalated to senior management for review.Your comments about queue handling, location and transportation, scent, elevators, door noise, maintenance, deposit procedures, and overall value have all been noted and shared with the relevant departments.We appreciate you taking the time to provide this feedback.
酒店回复: Thank you for taking the time to share your feedback.We are pleased to hear that you found our front desk team welcoming and appreciated the lobby design. At the same time, we understand that the access road and room experience did not fully meet your expectations, and that you felt the overall value could have been better.Your comments have been noted and shared with the relevant team for review. We appreciate your honest feedback.
酒店回复: 非常感谢您如此精彩细致的评价——您的赞赏对我们整个团队意义非凡。我们很高兴听到您喜欢我们友好专业的服务、美味的早餐以及智能家居系统和智能马桶等现代化的客房设施。
我们也感谢您对泳池靠近餐厅位置的评价。虽然有些客人喜欢热闹的氛围，但我们理解这可能并不适合所有人，我们非常重视您的意见。
我们的酒店设有两个便捷的入口——素坤逸2巷，提供安静私密的氛围；素坤逸4巷，充满活力，娱乐活动丰富——让客人能够灵活地享受两种体验。客人还可以使用我们的水疗中心、健身房和游泳池，以及各种餐饮选择，从Naa餐厅的全天餐饮、Saan Som Tum酒吧的正宗泰式风味，到Mani Bar & Grill的国际美食，应有尽有。
再次感谢您诚挚的推荐。我们期待您再次光临，在曼谷享受难忘而愉快的住宿体验。
点评来源 Trip.com
5.0分
Natee豪华特大床
朋友出游
非常好 环境好 热情周到
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酒店回复: Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed the great atmosphere and our warm, attentive service.Your kind words truly mean a lot to our team, and we look forward to welcoming you back again in the future.
酒店回复: Thank you sincerely for your continued support and for sharing such a wonderful review. We’re truly delighted to know that you’ve chosen to stay with us many times and that you appreciate our convenient yet peaceful location.It’s a pleasure to hear that you enjoyed our simple and elegant décor, as well as the warm hospitality from our team. Your kind words mean a great deal to us and inspire us to keep providing the best experience for all our guests.We truly appreciate your high recommendation and look forward to welcoming you back to Maison Hotel Bangkok whether for business or leisure again soon.
酒店回复: Thank you very much for sharing your thoughtful feedback. We are delighted to know that you enjoyed the comfort of our bedding, the in-room facilities, and the capsule coffee machine. Your kind words about our five-star standards mean a lot to us.We sincerely apologize for the inconvenience caused by the fire light flickering during the night. We would also like to kindly inform you that on the following morning, our hotel conducted a fire evacuation drill as part of our safety program. While we regret any disturbance this may have caused, please rest assured that these exercises are carried out to ensure the highest level of safety and preparedness for all our valued guests.We truly appreciate your understanding and look forward to welcoming you back for an even more seamless stay.
酒店在nana广场附近，离BTS站不远，交通很方便，酒店旺中带静，隔音非常好，基本外面的吵闹声已经隔绝在大门外，房间很干净，走廊很明亮，这次安排的是城景房，早餐比较丰富，工作人员都非常有礼貌，我们叫车后把车牌给大堂的工作人员看了，就可以安心在大堂里面等着就行，车到了工作人员会过来安排上车，服务是非常周到的
大堂门出去右转100米内就是nana的主干道，非常的繁华，到晚上更加热闹，但是酒店大堂不会感觉人员很混杂，服务人员也是比较有礼貌的。下午入住时间两点后，去早了还有免费棉花糖吃。我这间房是面对安静的街道，所以其实感觉并不吵。酒店的毛巾挺旧的，其他设施尚且过得去。总结就是地理位置上是方便的，人员不会很杂，有安静的房型。
在泰国五天住的最差的酒店！
简评：交通不便，打不到车，性价比低，早餐华人歧视，酒店照骗，不如想象好看，外表都不行，内在招待所！
我在酒店受到了歧视，针对亚洲人的歧视，早餐可能人比较多需要排队，我们开始不知道要排队进去被礼貌请出，可以理解。
前面一个韩国人、一个印度人都在旁边坐着排队，这时来了两个白女直接进入，这个换脸天后经理立马让她们进入。
之后我质问她们为什么可以插队，假脸经理说她们是要去里面咖啡区，之后我进去被安排在高脚座位，看到白女坐在舒服的矮桌。
所以她既没有检查白女是否付费，且让她插队，且对我撒谎，奈何英语太差，我只能说我非常不舒服。无果。
1、距离不行，曼谷打车非常困难，这个地方中午打车blot系统都不派送了；
2、我是坐机场线换乘绿色线从poloen chit下车，提着行李走到酒店，步行10分钟，非常痛苦，首先附近站点不好打车，顶着大太阳走路很痛苦；
3、酒店的香水味道对我来说真的很难闻，房间都有，是一种淡淡的脚臭味，狐臭味。
4、十多层楼2个电梯，进电梯要刷卡；
5、楼下nana***，我面对另一边，对我来说没什么噪音；
6、健身房往外望出漂亮
7、智能马桶
8、门有问题，开门关门都会吵到邻居
9、押金是记录信用卡，这点对于土包子我来说真的很害怕，看官可以笑我没见识，但是记录我所有的安全码，我回国还得特别设置境外禁用，总觉得很不安
10、曼谷有很多别的很好的酒店，这个性价比很低
11、早餐还挺丰富
12、门口花园有免费棉花糖
13、离小狮子咖啡店很近
14、门口有711
在一处很难找的一条街上如何开车去很不方便前厅的服务人员还是蛮热情的，大厅比较大气，但是房间不是很好，总体来说性价比并不高
这大概是我住过最好的酒店之一了！员工非常友善专业。早餐超级好吃。房间很现代化，有智能家居系统和智能马桶）
唯一的缺点可能就是泳池的位置，它正对着酒店餐厅的窗户，不过这可能对有些人来说不是问题。
总的来说，我非常推荐这家酒店。
非常好 环境好 热情周到
已经多次入住Maison Hotel。酒店地理位置方便，闹中取静。装修风格简约大气，酒店服务人员更是非常热情友好。非常推荐给来曼谷出差或旅游的朋友
房间整洁、干净、舒适，早餐环境非常好，食物种类也非常足够，除了泰式外，其他的食品也很好，整体环境很不错，附近不到两分钟也有便利店，走过去市中心也不用10分钟。
床品非常舒适，房间设施好用，达到五星标准，房间里面还有胶囊咖啡机，不错。唯一有缺陷的是半夜消防灯突然自己在闪烁，给前台打电话，过了一刻钟，自己灭了。
我和儿子在这家酒店住了三天。这里购物和逛公园的地理位置都非常棒。附近有个很棒的超市（在商务中心大楼里，角落有麦当劳的地方）。酒店庭院安静、干净，是一个封闭空间，泳池温度也很舒适。酒店设计非常时尚，干净整洁，整体美学让人赏心悦目。服务一流，前台对任何问题都乐于提供帮助。
早餐种类虽然不算特别丰富，但也能满足各种口味。房间里设施齐全，住得很舒适，床铺尤其舒服！
唯一的也是最大的缺点是，通往走廊的房门隔音效果非常差，什么声音都能听到。我们运气不好，遇到了不好的邻居（一对夫妻带着两个孩子住了两个房间，孩子们不停地在房间之间跑来跑去，砰砰地关门，如果门开着还会像闹钟一样响）。他们对我们的提醒置若罔闻。结果就是，直到深夜都无法入睡。如果酒店能考虑解决门隔音问题就好了，因为我也看到其他评论中有类似的投诉。