Room was clean, staff were kind and attentive. They unlocked the pool so my 5 year old could go swimming even though it’s November haha.
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酒店回复: Laura, Thank you for taking the time out of your day to leave a positive review. We are thrilled to see that we provided you with a great experience at TownePlace Suites Pensacola West I-10.
5.0分
情侣出游
Room well laid out, bathroom bright and roomy, good breakfast. A very good experience overall.
4.0分
其他
Loves the room, nice size and very comforting. Enjoyed the time spent with my wife there celebrating our 10 year anniversary.
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酒店回复: Thank you for sharing your experience! We’re thrilled to hear you enjoyed your comfortable room and had a wonderful time celebrating your 10-year anniversary with your wife. Congratulations again, and we hope to welcome you back for many more special occasions!
5.0分
其他
The room was amazing and so was the service. Now I know where o will stay every time I go through Pensacola
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酒店回复: Lori,Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed your room and our service, and we’re honored to be your go-to choice when visiting Pensacola. We can’t wait to welcome you back on your next trip!
5.0分
家庭亲子
The smell and how clean this place was. 5 days and every day was a great day. The breakfast was good
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酒店回复: Thank you for sharing your experience! We’re delighted to hear you enjoyed the cleanliness, pleasant atmosphere, and our breakfast during your stay. We’re thrilled that each of your five days with us was a great one and look forward to welcoming you back again soon!
5.0分
其他
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A.L.Freckman
Great hotel and stay probably the nicest hotel as far as a Townplace suites and I’m a Marriott titanium elite member with over 150 stays this year, with that being said I’ve stayed at ALOT of Townplace suites all over the us and this is the nicest I’ve been too the staff are really helpful and and respectful as well
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酒店回复: Thanks, A.L., for choosing to stay here with us at TownePlace Pensacola! And thank you for your wonderful feedback! We’re honored to hear that, as a Marriott Titanium Elite member, you consider our property one of the nicest Townplace Suites you’ve stayed at. It’s fantastic to know our staff made such a positive impression with their helpfulness and respectfulness. We truly appreciate your loyalty and look forward to welcoming you back on your next stay!
4.0分
情侣出游
I felt safe. The employees were helpful. The room was clean and bed comfy.
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酒店回复: DONNA,It is wonderful to hear that you felt safe and comfortable during your stay. Our team takes great pride in maintaining clean rooms and providing helpful service. Thank you for choosing TownePlace Suites Pensacola West I-10!
4.0分
其他
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10 day stay
Positive: large rooms, fully stocked kitchen, plenty of storage, and very quiet.
Negative: beds are a bit hard, TV streaming service only worked one day out of 10. Shower water was never hot. Kitchen floor was filthy. I asked for it to be cleaned and it was still filthy after the so-called cleaning.
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酒店回复: Thank you for sharing this detailed feedback. We're glad to hear that you appreciated the large rooms, fully stocked kitchen, and quiet environment during your 10-day stay.However, we sincerely apologize for the significant issues you experienced. It's completely unacceptable that the TV streaming service and shower water were not working properly, and that the kitchen floor was not cleaned to your satisfaction, even after you requested it. We will be addressing all of these concerns immediately with our maintenance and housekeeping teams. We also appreciate your feedback on the beds.
5.0分
家庭亲子
Everything was perfect from check in to check out. Highly recommended!
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酒店回复: MARK,We are thrilled to hear that everything was perfect from check-in to check-out! Thank you for the high recommendation and the 10/10 rating. We look forward to your next visit to TownePlace Suites Pensacola West I-10.
前甲板上的衣帽间服务员非常棒，热情友好，客户服务也很好。
Room was clean, staff were kind and attentive. They unlocked the pool so my 5 year old could go swimming even though it’s November haha.
Room well laid out, bathroom bright and roomy, good breakfast. A very good experience overall.
Loves the room, nice size and very comforting. Enjoyed the time spent with my wife there celebrating our 10 year anniversary.
The room was amazing and so was the service. Now I know where o will stay every time I go through Pensacola
The smell and how clean this place was. 5 days and every day was a great day. The breakfast was good
A.L.Freckman
Great hotel and stay probably the nicest hotel as far as a Townplace suites and I’m a Marriott titanium elite member with over 150 stays this year, with that being said I’ve stayed at ALOT of Townplace suites all over the us and this is the nicest I’ve been too the staff are really helpful and and respectful as well
I felt safe. The employees were helpful. The room was clean and bed comfy.
10 day stay
Positive: large rooms, fully stocked kitchen, plenty of storage, and very quiet.
Negative: beds are a bit hard, TV streaming service only worked one day out of 10. Shower water was never hot. Kitchen floor was filthy. I asked for it to be cleaned and it was still filthy after the so-called cleaning.
Everything was perfect from check in to check out. Highly recommended!