Need a major upgrade. With all the money they make from all the refinery workers to stay there, they should have already remodeled the whole place. Beds are old restrooms need upgrading. Just overall need to upgrade everything. They make a killing in that hotel. On another note our room wasn’t even cleaned when we got it. They need new house keepers.
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酒店回复: Hi Melinda,Thank you for your feedback. We're truly sorry to hear about your experience and appreciate you bringing these concerns to our attention. We understand the importance of providing clean, comfortable, and up-to-date accommodations, and it's clear we fell short during your stay. Your comments regarding housekeeping and the condition of the rooms have been shared with management for immediate review. We value your input and are committed to making improvements to better serve our guests.Jeremy Ward #Team6
3.0分
商务出差
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Overpriced for condition
The stay was fine but the room was not very clean. Trash left in trash cans, clothes left by previous hotel guests. The toilet ran all night long I had to turn it off at the wall. The floors were very dirty as well. The bed was comfortable and it had hot water and a fridge.
5.0分
其他
I spent 2 days at motel 6 boomtown with my family as a quick getaway and it was so peaceful and the beds were comfortable
1.0分
商务出差
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Misleading
Water was shut off for over an hour. Pictures are misleading, wifi does not reach the room. towels were dirty, shower had opened soap on shelves. Security bar was broken, safety rail on 2nd floor is not secure. They are currently under construction. Nobody would answer phone during the day.
4.0分
商务出差
Beaudes the limited dining the shower was all busted and bearly worked
1.0分
商务出差
Bed is very bad i would rather sleep in my car the shower is filty i couldn't even take a shower
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酒店回复: Thank you for your feedback. We regret that your experience fell short of your expectations. Your satisfaction is important to us, and we would love to learn more about your stay to ensure we can improve. Please do not hesitate to contact us with any further comments or concerns.
5.0分
家庭亲子
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Clean and nice staff. Needs a few things like cups for the coffee in the rooms not just plastic ones that could melt and more accessible outlets. Other than that great stay
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酒店回复: Hi Erica, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6
1.0分
商务出差
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The tub was natural dirty and stained really bad, i had to wait 40 min for my door card to actually work because it stopped working for some time….. the bed was comfortable
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酒店回复: Hi Leandrea,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
3.0分
情侣出游
The railing was loose and there was dog poop in our dirt pool!! The cleaning lady was very nice though!!! It was under construction needs work!!
还行。
Need a major upgrade. With all the money they make from all the refinery workers to stay there, they should have already remodeled the whole place. Beds are old restrooms need upgrading. Just overall need to upgrade everything. They make a killing in that hotel. On another note our room wasn’t even cleaned when we got it. They need new house keepers.
Overpriced for condition
The stay was fine but the room was not very clean. Trash left in trash cans, clothes left by previous hotel guests. The toilet ran all night long I had to turn it off at the wall. The floors were very dirty as well. The bed was comfortable and it had hot water and a fridge.
I spent 2 days at motel 6 boomtown with my family as a quick getaway and it was so peaceful and the beds were comfortable
Misleading
Water was shut off for over an hour. Pictures are misleading, wifi does not reach the room. towels were dirty, shower had opened soap on shelves. Security bar was broken, safety rail on 2nd floor is not secure. They are currently under construction. Nobody would answer phone during the day.
Beaudes the limited dining the shower was all busted and bearly worked
Bed is very bad i would rather sleep in my car the shower is filty i couldn't even take a shower
Clean and nice staff. Needs a few things like cups for the coffee in the rooms not just plastic ones that could melt and more accessible outlets. Other than that great stay
The tub was natural dirty and stained really bad, i had to wait 40 min for my door card to actually work because it stopped working for some time….. the bed was comfortable
The railing was loose and there was dog poop in our dirt pool!! The cleaning lady was very nice though!!! It was under construction needs work!!