酒店回复: Dear ultradigi,Thank you for the perfect rating and your kind review. We are pleased to know that you enjoyed our convenient location near the city centre, easy access to MRT/LRT Chan Sow Lin station and the variety of dining options nearby. It is also wonderful that you liked our swimming pool and the views of Kuala Lumpur’s iconic landmarks. We noted your comment about the room facilities and noise at night. We will continue to improve our guest experience and hope to welcome you again with much-improved experience.Regards,The Management
酒店回复: Dear Guest User,Thank you for your review. We are glad that you found the rooms generally clean and the bedding hygienic, as well as enjoyed the convenient nearby dining options. We also apologize for the aspects of your stay that did not meet your expectations. Your comments regarding the elevator system, amenities and overall room layout will be shared with our team for review and improvement to enhance our guest experience. We hope to have the opportunity to welcome you back in the future and provide a more comfortable stay.Regards,The Management
酒店回复: Dear Rachelgun,Thank you for sharing your experience with us. We apologize for the inconvenience during check-in, especially regarding the reservation and bed type. As the booking was made through a third-party platform, we do rely on the information provided to us and any discrepancies or issues are best clarified directly with the booking platform. Nonetheless, your patience and understanding are truly appreciated. We hope to welcome you back for a smoother and more pleasant stay in the future.Regards,The Management
酒店回复: Dear Guest User,Thank you for sharing your wonderful feedback. We are delighted to know you found your room clean, our team welcoming and the location convenient for dining and shopping. How exciting to have had the chance to stay on the same floor as a famous celebrity! We are also glad you enjoyed the city night view from your room as it truly is a beautiful sight. We look forward to welcoming you back for another memorable stay.Regards,The Management
酒店位置靠近市中心,去哪儿打车都很方便,也可以走十分钟去chan sow lin地铁站坐MRT或者LRT,楼下吃的东西也比较多,马来餐推荐eight toast,也有711便利店,基本啥都能买到。
顶楼游泳池很赞,虽然是四星级酒店,但是维护得很好,虽然不是无边泳池,但是游客喜欢的地标都能拍到。
房间设施也很完善,有冰箱,不过还是建议戴个耳塞睡觉,不然晚上国宝炸街,还是比较难入睡。
酒店近一年开业,有时候喺打车软件稳唔到地址!虽然话开业一年,但睇新旧程度又唔多似,有D似加工嘅感觉!成栋都喺美居,电梯需要刷卡,安全性尚可,服务台有D细,接待我嘅喺当地嘅小哥哥,唔识中文!我住嘅房间楼层较高,景色尚可,但啱好遮住双子塔,由于隔离喺立交桥,噪音上扬,比较吵!房间空间武大,大约20方,厕所都唔大,最唔满意嘅喺浴室嘅装修,你再小心,水都会跑出来,而且因为只提供一次性拖鞋,所以真唔方便!房间总体冇咩异味,床品都尚算卫生,一眼过去冇咩问题!我个人虽然知道距唔大,但我本身钟意宽阔嘅房,距嘅衣柜喺正对床,有感应灯,我觉得唔多适应,空间较细,放行李箱都冇太多空间!我住咗几晚,之前我E层住嘅人唔多,最吵就喺外面嘅立交,最后一晚有一批大巴游客入住,发觉隔音效果非常差!酒店唔配梳,顶楼嘅无边泳池唔算大,健身房都好简易!
酒店距离地铁站较远,公交站比较近!距离武吉大约两三公里,距离其他景点都唔远,隔离就喺一个小美食街,咖啡店、酒吧、餐厅!
入住当天柜台说查验不到订单,确实有点不开心了 给我们安排了两个单人床的房间,但是agoda跟trip都有继续售卖双人床房(价钱是2倍的价格)非常不理解但也没关系 ,酒店工作人员叫我们联系trip跟他们说明这个事情 trip真的非常效率很快 也愿意帮我们升级去大房间!谢谢julia 客服 非常满意 即使遇到了不好的体验 但是还是完美帮我解决了!谢谢trip不愧是trip
地理位置不错 酒店附近 都容易找吃的…房间也清洁…出门也方便 已经住这间酒店第二次了 改次还会选择住这里..性价比👍
房间干净,服务员很热情,附近有中餐馆吃饭购物方便 ,本次入住有幸同香港明星任达华住同一楼层。住在房间里就能看见双子楼 城市夜景很漂亮
酒店整体很新,干净,很不错。
1) 地理位置很好,位于市中心附近,楼下就是24小时7-11便利店、咖啡馆、餐厅,同在Binastra Trion大楼里还有其他商店,街对面也有不少。
2) 房间和大堂区域都装饰得很漂亮。房间大小也还行。不过没有书桌和椅子,而是提供了一张沙发。对于一家四星级酒店来说,浴室洗手池区域有点小。希望浴室门是推拉式的。目前这种向内开的门,进出关门有点不方便,或者淋浴门上应该贴一个“推”的标识,这样把淋浴门推开后进出浴室会更容易些。淋浴体验不太好,因为下水道有点堵塞。入住和退房都很快。
3) 酒店提供停车位,验证后只需支付少量固定费用。如果车辆频繁进出,费用会比较高。
4) 酒店注意到避免使用一次性塑料垃圾袋和塑料饮用水瓶,这一点很好。
饮水机旁关于“认证”饮用水的标识应该再大一些。
位置离KL Sentral大概10马币车程。
设施很干净,就是房间有点小,不过周围有餐厅和便利店,很方便。
泳池虽然不长,但景色超棒。
水质不太好。
沙发上发现了螨虫之类的虫子。
工作人员很友善、热情,服务也很出色。每日清洁工作做得很好。我非常欣赏酒店的可持续发展实践——他们不使用瓶装水,而是提供净水器,甚至牙膏包装也是无塑料的。
酒店提供早餐,但对国际客人来说,选择感觉有点有限。酒店位置便利,附近有商场、餐馆和咖啡馆,但距离地铁站大约需要步行17分钟。酒店也提供班车服务,但班次很少,而且不总能与客人的时间安排相符。
我房间的浴室很小——进去后很难关上门。我住的是连通房,隔音效果很差。我能清楚地听到人们的笑声,甚至邻居开关连通门的声音也很大,让人有些不安。
优点:
- 房间非常舒适
- 热情好客
- 我住的楼层较高,能看到迷人的城市景观
- 提供泳池和健身房等设施
- 附近有便利店和餐馆
- 提供前往TRX/MyTown/MRT陈秀莲站的班车服务
缺点:
- 水温不稳定(问题不大)
这是我第二次入住这家酒店了。位置很好,找吃的也很方便。附近有一家云吞面摊,强烈推荐给非穆斯林游客。房间很大。大堂闻起来很香。上次入住的时候非常干净,现在也还算可以接受。5106房间的空调需要保养一下了,不太制冷。总的来说,还是很好,维护得也不错。