The apartment was OK but doesn’t have a regular stove. Dishes was dirty. You can’t close the curtains all the way down so we cover it with towels, so nobody can see inside the apartment. When we get to the apartment, we found a roach and then the night before we are leaving we found another one flying on the apartment. Also when you check in they ask you for $150 deposit and they never told you about this when you rent the place so you better be prepared for that in case that you go there five or 10 minutes before check in time they are not gonna let you go in. Till 3 o’clock sharp.
3.0分
商务出差
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Not Great
Complicated check in. I had to join some portal and read my check-in instructions from my cell phone, but I could not get reception and called the office. The person who answered was surly, not helpful, and obstinate. He kept insisting I use the portal and did not accept that I could not get reception.
IN the room there was one towel. Very minimal. Most rooms will at least have 2 towels. It was very scarce and minimal.
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酒店回复: Thank you for your feedback. We're sorry to hear that you found the check-in process complicated. Our guest portal is designed to provide a seamless experience, including a detailed arrival guide with step-by-step photos, navigation assistance, and helpful information on using amenities like WiFi, Hulu TV, and more.We offer free high-speed WiFi both inside and outside the building, which can be used for connectivity if cell reception is an issue. While we assisted you over the phone, our arrival guide provides even more detailed visual instructions for a smoother check-in.Regarding the towels, we provide multiple towels stored in the bath's cabinet for guest use. A quick message to us or a look at the guest guidance would have clarified this. We always strive to provide a comfortable and convenient stay, and we appreciate your insights.
5.0分
其他
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Comfortable and convenient
Comfortable, not fancy but adequate accommodation in a very convenient location near the Sanibel Causeway. Well equipped kitchen, comfortable bed and two reclining chairs.
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酒店回复: Thank you for your kind words! We’re glad you found the accommodation comfortable and well-equipped. Our goal is to provide a cozy and convenient stay, and we’re happy to hear you enjoyed the kitchen, bed, and reclining chairs. The location near the Sanibel Causeway is indeed a great perk for exploring the area!We appreciate your stay and hope to welcome you back in the future.
2.0分
商务出差
Not staying here again
Not what we expected. It is an empty apartment with no services. Only thing going for this place is the price.
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酒店回复: Thank you for your feedback. The White Orchid Apartments are fully furnished short term rentals, complete with kitchenettes and everything needed for a comfortable stay, vacation or work. We also provide WiFi, full cable TV, and streaming services for our guests.We're not quite sure what you meant by "empty," as our apartments are fully set up for vacation stays. Perhaps you were expecting hotel-style services like daily room service, which is not typically included in short term apartment rentals. We appreciate your perspective and hope you still found value in your stay with us.
4.0分
其他
Great location for our needs
The stay was perfect for our needs being very close to Shell Point to visit our mom.
5.0分
情侣出游
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We loved the smart tv for watching Netflix, really nice shower with shampoo, conditioner, soap etc. the kitchen has all the basics for preparing a small meal and the place was very clean.
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酒店回复: Thank you for your wonderful review! We're delighted to hear that you enjoyed the Smart TV for Netflix, the well-stocked shower amenities, and the clean and well-equipped kitchen. Providing a comfortable and convenient stay is our priority, and we're glad you had a great experience.We’d love to host you again in the future!
3.0分
商务出差
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The room was nice but it wasn't kept, the bathroom was full of dead bugs, on the wall and ceiling. There was food still in the blender that looked like it was there for weeks.
There was a terrible smell they were clearly trying to mask with a plug in. Outside the door to enter the patio was full of bugs and needing a power wash and there was an old sink with the countertop still connected in the yard and felt like the place was still being remodeled but no work was talking place. The people in another unit were super loud and were banging and carrying on. The walls were so thin I could hear them snoring.
公寓装修得非常漂亮，即使按照德国标准也非常干净整洁。房东真的很努力；新的厨房用具、冰箱、炉灶、家具、电视和空调都有。柜子和抽屉里面也很干净。浴室和淋浴很现代且维护良好。 我们很乐意一次又一次地呆在那里。我们两周住宿中最好的住宿。
很棒的公寓，有您需要的一切，强烈推荐...
好的
The apartment was OK but doesn’t have a regular stove. Dishes was dirty. You can’t close the curtains all the way down so we cover it with towels, so nobody can see inside the apartment. When we get to the apartment, we found a roach and then the night before we are leaving we found another one flying on the apartment. Also when you check in they ask you for $150 deposit and they never told you about this when you rent the place so you better be prepared for that in case that you go there five or 10 minutes before check in time they are not gonna let you go in. Till 3 o’clock sharp.
Not Great
Complicated check in. I had to join some portal and read my check-in instructions from my cell phone, but I could not get reception and called the office. The person who answered was surly, not helpful, and obstinate. He kept insisting I use the portal and did not accept that I could not get reception.
IN the room there was one towel. Very minimal. Most rooms will at least have 2 towels. It was very scarce and minimal.
Comfortable and convenient
Comfortable, not fancy but adequate accommodation in a very convenient location near the Sanibel Causeway. Well equipped kitchen, comfortable bed and two reclining chairs.
Not staying here again
Not what we expected. It is an empty apartment with no services. Only thing going for this place is the price.
Great location for our needs
The stay was perfect for our needs being very close to Shell Point to visit our mom.
We loved the smart tv for watching Netflix, really nice shower with shampoo, conditioner, soap etc. the kitchen has all the basics for preparing a small meal and the place was very clean.
The room was nice but it wasn't kept, the bathroom was full of dead bugs, on the wall and ceiling. There was food still in the blender that looked like it was there for weeks.
There was a terrible smell they were clearly trying to mask with a plug in. Outside the door to enter the patio was full of bugs and needing a power wash and there was an old sink with the countertop still connected in the yard and felt like the place was still being remodeled but no work was talking place. The people in another unit were super loud and were banging and carrying on. The walls were so thin I could hear them snoring.