Trip.com claimed there was no way to send an itemized receipt, so my entire work trip was non-refundable through my employer. Great holiday gift to me! (sarcastic)

A cherry on top is the support team refusing to help or offer any additional information to help me get the trip reimbursed. I suppose there are better things in life than a heated house, warm meals for my family, and clothes to keep us safe from the elements, but as long as a third party is involved, no itemizations or accountability to that need are made to consumers like me! 0 out of 10! :D

Trip.com 声称无法提供详细的收据，所以我的整个出差行程都无法通过公司报销。真是个“好”的节日礼物啊！（讽刺）

更糟糕的是，客服团队拒绝提供任何帮助或额外信息，让我无法获得报销。我承认，生活中肯定有比温暖的房子、热腾腾的饭菜和御寒的衣物更重要的东西，但只要涉及到第三方，像我这样的消费者就得不到任何详细的收据或相应的保障！0 分（满分 10 分）！:D

套餐订单

非套餐订单

听力无障碍两张大床标准房

为保证您看到的点评分真实可信，我们不是使用简单的平均值，而是基于每一条真实入住的点评，综合考虑体验的新鲜程度以及点评的可信程度进行科学计算，得到最终的评分。

评分是如何计算的

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