酒店回复: Dear Guest User,Thank you for your wonderful feedback! We’re delighted that you enjoyed your stay and found our hotel to be convenient, well-designed, and cost-effective. It’s great to hear that our service, facilities, and gym met your expectations. We truly appreciate your kind words and look forward to welcoming you back on your next visit to Dubai!Best regards,EmineManagement Office
酒店回复: Dear Guest,Thank you very much for choosing to stay with us again and for sharing such positive feedback. We are delighted to know you were satisfied with your overall experience, and we truly appreciate your comments regarding the breakfast variety, which we will take into consideration for further improvement. We look forward to welcoming you back on your next visit to Dubai.Kind regards, NonaManagement Office
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迪拜溪港宫殿酒店 (Palace Dubai Creek Harbour) 确实名副其实，完全配得上它的五星级声誉。从卓越的客户服务、热情的款待，到优越的地理位置和无可挑剔的清洁度，每一个细节都确保了难忘的住宿体验。工作人员总是竭尽所能，对宾客的需求表现出极大的关注和关怀。特别感谢 Julie、Modest 以及前台和早餐团队，他们的热情周到令人印象深刻。我们特别喜欢每天的自助早餐，只希望能有更多时间探索酒店提供的所有设施。我们一定会再回来，住更长时间的！
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We are truly sorry to learn that your recent stay did not meet your expectations. Please accept our sincere apologies for the inconvenience you experienced with the towel replacement and the amenities.Kindly note that, in line with our sustainability practices, certain items such as toothbrushes, toothpaste, and shaving kits are available upon request, and our team is always happy to deliver them promptly to your room. However, we regret that this was not clearly communicated during your stay.We value your comments and will address your feedback with the concerned teams to ensure improvements are made. We hope you will give us another opportunity to restore your confidence in our hospitality.Warm regards,NonaManagement Office
酒店回复: Dear Subu,Thank you so much for your kind words! We're delighted to hear that you found your stay enjoyable and convenient, especially with our location being close to your office. We're also glad you felt the value was worthwhile.We truly appreciate your feedback and hope to welcome you back again soon!Warm regards,JoshuaManagement office
酒店回复: Dear Guest User,Thank you for taking the time to share your detailed feedback about your recent stay with us, especially as it was such a special occasion during your honeymoon. Please accept our sincerest apologies for any inconvenience or dissatisfaction you experienced during your stay.We are deeply sorry to hear that your check-in experience did not meet your expectations. Your concerns regarding the wait time, lack of welcome drinks, and perception of service are taken very seriously. We assure you that all our guests are valued equally, and we will review this matter thoroughly to address any gaps in our processes and ensure such instances are avoided in the future.It is concerning to learn about your observations regarding hygiene and the availability of amenities. We hold cleanliness and attention to detail as top priorities, and your comments about bugs and insufficient tissue supplies have been shared with the relevant teams for immediate action and improvement.As a newer property in a growing district, we strive to provide a blend of comfort and exceptional service that matches our guests' expectations. We regret that this was not reflected during your stay and appreciate your honest feedback.We value your input and would welcome the opportunity to make things right should you choose to stay with us again. Please let us know if there’s anything we can do to regain your trust and confidence in our services.Warm regards,EmineManagement Office
来看周杰伦演唱会。住在这边非常方便，性价比非常高的酒店，非常新。各种设施完备。室内就像酒店的名称一样，室内设计风格像一个王宫一样，阿拉伯风情和现代很好的融合在一起，服务也非常的棒，餐厅的工作人员非常的热情和认真细致，前台工作人员也非常的热情。在云溪港，附近非常现代化。来过几次迪拜，这里住的非常舒适。比很多几千块一晚的要好多了，健身房非常喜欢。
这里的员工特别细心和友好，第二天就能记住我们点的咖啡。他们对周边地区也很了解，会推荐当地的餐厅以及如何前往。作为一名带着家人出行的旅客，我非常推荐这家酒店，周边地区很现代化，也非常干净整洁。酒店就在运河边上，晚上散步很惬意，从机场打车过来也很方便。我很喜欢他们送到房间的蛋糕和甜点！感谢所有员工让这次体验如此美好 :)
第二次入住这里，一如既往的满意，服务依旧在线，除了早餐品种稍微减少外，其他都挺满意的，下次来迪拜应该还会住这里。
迪拜溪港宫殿酒店 (Palace Dubai Creek Harbour) 确实名副其实，完全配得上它的五星级声誉。从卓越的客户服务、热情的款待，到优越的地理位置和无可挑剔的清洁度，每一个细节都确保了难忘的住宿体验。工作人员总是竭尽所能，对宾客的需求表现出极大的关注和关怀。特别感谢 Julie、Modest 以及前台和早餐团队，他们的热情周到令人印象深刻。我们特别喜欢每天的自助早餐，只希望能有更多时间探索酒店提供的所有设施。我们一定会再回来，住更长时间的！
真是的最差的五星级酒店，我住两晚，打扫房间浴巾都不给更换，我去过这么多国家住过呢么多酒店，我第一次见打扫房间不给更换浴巾，用过的浴巾给叠一叠放到浴缸边上，让我继续用吗？这难道是五星级所谓的皇宫酒店该有的品质吗，真是差，这辈子都不可能在选择这个酒店，牙刷牙膏剃须刀也不提供，还的电话要，跟挤牙膏一样一个个送，与其这样你还不如改成四星得了
我们住了6晚，整体入住体验很好。酒店非常现代化，设计感十足，也很干净。食物很棒，员工服务也非常好，特别是Mariam女士。谢谢！
很好很土豪 给中国人好像是特殊折扣 我感觉挺值 毕竟离办公的地方也近。
蜜月在迪拜的最后一晚 非常生气😤
迪拜住了四晚不同的酒店 从700-1500不等
这家和jw一样算贵的 也是我比较期待的
因为云溪港属于新区 酒店也很新
没想到体验会这么差
服务：checkin的时候 前台一个男生让我们旁边等一下 问我们喝点啥 我们说喝水 然后迟迟没有等到水 也没有等到办理入住 反而是后面晚到的给先办了 后来看我们有点烦躁了才叫的我们 第二天我们退房的时候也看到了他给别人的欢迎饮料🥤我严重怀疑有歧视中国人的成分在
卫生：迪拜的所有酒店 不管价格 都是非常干净的 这是我第一次在酒店里看到虫子
设施：作为一家新酒店 连最基本的纸巾都没有准备好 里面就一两张 ok
总而言之 这家新酒店 其他的设施什么的新我觉得是应该的 他位置这么偏这价格绝对是不便宜 在更中心的区域 可以住得更好 如果能重来 绝对不推荐
很棒的酒店
房间非常宽敞，餐厅和泳池都很棒。还有蒸汽房和桑拿房，很加分。早餐选择很多，味道也很好。酒店位置离市中心有点远，但非常值得入住。