酒店回复: Dear Bo, Thank you for choosing to stay with us and taking time to provide your feedback. It was truly a pleasure having you as our guest and hope to welcome you back again soon!
5.0分
情侣出游
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Fairly new building in a new area of town. Very convenient as right off the freeway. 2 Q room, typical Fairfield bath setup except a tub/shower instead of shower as we’ve seen in every other Fairfields. Ave size room but adequate. Good cleanliness. Good breakfast, cage free eggs, bacon, sausage, 2 waffle makers, etc, good coffee. We would stay here again if needed.
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酒店回复: Dear Daryl, Thank you so much for taking the time to share your feedback! We are delighted to hear you enjoyed your stay and found our location, cleanliness, and breakfast selection convenient and satisfying. It’s great to know our team and amenities made a positive impression. We truly appreciate your kind words and look forward to welcoming you back the next time you’re in the area!
5.0分
其他
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This is my fav hotel when I pass through Cape Girardeau. Extremely clean, easy on and off Interstate 55, breakfast options galore (including WHOLE WHEAT bagels!).
5.0分
其他
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Great restaurant recommendations
New hotel with a great staff! Quick check in. Great restaurant suggestion too. Close to shopping to pick up a couple of things. Very safe and secure
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酒店回复: Dear Leah, Thank you for your kind review! We are glad you enjoyed the quick check-in, felt safe and secure, and appreciated our team's restaurant recommendation. It's great to hear our location was convenient for shopping as well. We look forward to welcoming you back!
3.0分
其他
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Everything was fine except our room was really dirty. There was stuff spilled all over the bathroom floor when we got there. But Jen at the front desk was AMAZING!!!
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酒店回复: Dear Katrina, Thank you for taking the time to share your feedback. While I’m delighted to hear that Jen made such a positive impression during your stay, I’m truly sorry to learn that your room was not up to our usual standards of cleanliness upon arrival. That’s certainly not the experience we want for our guests, and I apologize for the inconvenience this caused.Your comments have been shared with our housekeeping team so we can address this immediately and prevent a repeat occurrence. I appreciate you recognizing Jen’s excellent service — we’re lucky to have her on our team!We hope you’ll give us another opportunity in the future to provide you with the comfortable, spotless stay you deserve from start to finish.
5.0分
家庭亲子
The room was spotless! The staff was great! Very satisfied! Excellent
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酒店回复: Dear Kim, Thank you for sharing your feedback! It is encouraging to hear that you found your room spotless and our staff great. Knowing you were very satisfied with your stay truly makes our day!We appreciate your kind words and hope to welcome you back for another excellent experience soon!
5.0分
其他
The customer service team was excellent. The cleanliness of the room and breakfast was good.
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酒店回复: Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that our customer service team made a great impression and that you enjoyed the cleanliness of your room and our breakfast offerings.Your feedback encourages our team to continue providing the best possible service. We hope to welcome you back again soon!
5.0分
其他
The hotel was very clean and updated and the staff was super friendly and very informative!
Jenn是晚班前台，她工作效率很高，人也特别好。
他们很棒。
不
Fairly new building in a new area of town. Very convenient as right off the freeway. 2 Q room, typical Fairfield bath setup except a tub/shower instead of shower as we’ve seen in every other Fairfields. Ave size room but adequate. Good cleanliness. Good breakfast, cage free eggs, bacon, sausage, 2 waffle makers, etc, good coffee. We would stay here again if needed.
This is my fav hotel when I pass through Cape Girardeau. Extremely clean, easy on and off Interstate 55, breakfast options galore (including WHOLE WHEAT bagels!).
Great restaurant recommendations
New hotel with a great staff! Quick check in. Great restaurant suggestion too. Close to shopping to pick up a couple of things. Very safe and secure
Everything was fine except our room was really dirty. There was stuff spilled all over the bathroom floor when we got there. But Jen at the front desk was AMAZING!!!
The room was spotless! The staff was great! Very satisfied! Excellent
The customer service team was excellent. The cleanliness of the room and breakfast was good.
The hotel was very clean and updated and the staff was super friendly and very informative!