酒店回复: Thank you for sharing your feedback. We sincerely apologize for the service shortfalls you experienced during your stay, particularly regarding housekeeping and communication at check-in. Your comments are concerning and not reflective of the standards we aim to uphold. We will review this with our team to ensure follow-through and clearer communication with our guests moving forward. We regret that we fell short of your expectations and appreciate you bringing this to our attention.
酒店回复: hank you so much for taking the time to share your kind words! We're honored to have been part of such an important weekend for your daughter’s Naval Academy visit. It’s wonderful to hear that our team was able to make your final day a little more relaxed and stress-free — that’s exactly what we aim for.We're also glad you enjoyed the breakfast and found our staff to be friendly and accommodating. Your gratitude truly means a lot to us, and we hope to welcome you back any time you're in the area.Wishing your daughter all the best on her journey ahead!
酒店回复: Thank you so much for your kind words! We're thrilled to hear that you had such a pleasant stay with us. Our team works hard to ensure everything is clean, comfortable, and welcoming, and we're so glad you noticed all the little details! It's wonderful to know that you had a restful night and enjoyed the breakfast service. We truly appreciate you choosing to stay with us and we look forward to welcoming you back next time you’re in the area! Safe travels and thanks again for your feedback!
酒店回复: I’m really sorry to hear about your disappointing experience. It’s frustrating when unexpected charges like that come up, especially when you’re traveling frequently and expect a certain level of convenience. I can understand how the parking situation made your stay less enjoyable, particularly with the rain and the lack of clear communication about the fees. Your feedback is valuable, and I hope they take it into consideration to improve the experience for future guests. Thanks for sharing!
酒店回复: Thank you so much for sharing your kind words! I’m delighted to hear you enjoyed our breakfast offerings and found your stay to be both comfortable and restful. It’s wonderful to know you had several great nights with us and that you would choose to stay again.We truly appreciate your feedback and look forward to welcoming you back for another enjoyable experience soon!
5.0分
其他
原文
翻译提供方：Google
周末度假
这家酒店非常完美。如果您要参加海军体育场的活动，这里位置绝佳。距离海滨任何地方都只需5分钟。
展开
酒店回复: Thank you for your wonderful feedback! We're delighted to hear you enjoyed your stay and found our location convenient for both Navy Stadium events and exploring the waterfront. We hope to welcome you back soon!
5.0分
家庭亲子
原文
翻译提供方：Google
总体来说体验很棒，非常干净，步行就可以到市中心。我一定会再次入住这里。
展开
酒店回复: Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and appreciated our cleanliness and convenient location near downtown. It means a lot to know you'd choose to stay with us again—we look forward to welcoming you back on your next visit!
1.0分
家庭亲子
原文
翻译提供方：Google
这家酒店的停车费为每天 30 美元。******* 预订时未注明此费用。我们认为此费用过高。
展开
酒店回复: Thank you for your review. I am very sorry to hear that you had a poor experience in regard to parking and the communication of this price. Our parking rates are in line with the other hotels in town which is where we price ourselves. We will review and ensure we are properly listed on ******* and all other sites for better communication.
4.0分
情侣出游
展开
Nice hotel, clean with a good bar and staff were nice. Parking lot was extremely full both nights and we needed to park illegally in the lot in a fire zone. Seems like they should figure that out if they also charge $30 for parking.
展开
酒店回复: Thank you for taking the time to share your feedback. I’m pleased to hear you enjoyed our clean hotel, bar, and friendly staff. I do apologize for the parking challenges you encountered — we understand how frustrating that can be, especially when parking is at capacity.Please rest assured, we are actively reviewing our parking layout and usage to ensure guests have an easier experience during busy nights. We truly appreciate you bringing this to our attention and hope to welcome you back for an even smoother stay.
5.0分
其他
展开
The place was virtually new! Clean, quiet, has the amenities you need. The only downfall was that the hotel was not easy to get to. Would recommend traveling around rush hour traffic. Other than that, highly recommend!
展开
酒店回复: Thank you for your wonderful feedback and recommendation! I’m delighted to hear you enjoyed our clean and quiet accommodations along with our amenities. I understand your note about the traffic and appreciate you sharing that tip for future guests. We hope to welcome you back again soon for another great stay!Warm regards,Jason SchwemerGeneral Manager
服务非常差。他们不是每天都打扫房间。他们说我们入住时给了我们一张卡片，上面写着不会打扫房间。这完全是谎话。我们要求打扫房间，他们说会打扫，结果却没有。这家酒店档次很低。强烈建议找个更好的。就这个价格来说，性价比很低。
我女儿周末去海军学院参观，退房前最后一天我们需要多待几个小时，好让她在航班起飞前洗个澡、整理行李。工作人员很快就帮了我们很多，让我们的最后一天过得非常平静。早餐很棒！工作人员非常友好！非常感谢这家酒店和工作人员。
非常干净，客户服务很好，早餐也很好，厨房里的那位女士非常好，她把房间整理得井井有条，桌子和地板都很干净！卧室非常干净，整个房间都非常干净，床非常非常舒服，我睡得很好！！我真的很感激住在那里，我来自费城，我一定会再住的！谢谢你让我住得愉快！⭐️⭐️⭐️⭐️⭐️
很方便，靠近安纳波利斯市中心。我很失望，他们额外收取室外停车费。我们经常外出参加体育活动，从来没有被收取过室外停车费。下雨的时候，我们也很难找到靠近前门的开放式运动场。他们要收我们 30 美元的停车费，比纽约一晚的停车费还贵，这完全不清楚。我再也不会住在这里了。
太棒了
早餐的选择很美味。酒店舒适度极佳，让我度过了几个宁静的夜晚。我非常享受这次住宿，下次还会选择这家酒店。
周末度假
这家酒店非常完美。如果您要参加海军体育场的活动，这里位置绝佳。距离海滨任何地方都只需5分钟。
总体来说体验很棒，非常干净，步行就可以到市中心。我一定会再次入住这里。
这家酒店的停车费为每天 30 美元。******* 预订时未注明此费用。我们认为此费用过高。
Nice hotel, clean with a good bar and staff were nice. Parking lot was extremely full both nights and we needed to park illegally in the lot in a fire zone. Seems like they should figure that out if they also charge $30 for parking.
The place was virtually new! Clean, quiet, has the amenities you need. The only downfall was that the hotel was not easy to get to. Would recommend traveling around rush hour traffic. Other than that, highly recommend!