酒店回复: Thank you for sharing your feedback. We sincerely apologize for the service shortfalls you experienced during your stay, particularly regarding housekeeping and communication at check-in. Your comments are concerning and not reflective of the standards we aim to uphold. We will review this with our team to ensure follow-through and clearer communication with our guests moving forward. We regret that we fell short of your expectations and appreciate you bringing this to our attention.
酒店回复: hank you so much for taking the time to share your kind words! We're honored to have been part of such an important weekend for your daughter’s Naval Academy visit. It’s wonderful to hear that our team was able to make your final day a little more relaxed and stress-free — that’s exactly what we aim for.We're also glad you enjoyed the breakfast and found our staff to be friendly and accommodating. Your gratitude truly means a lot to us, and we hope to welcome you back any time you're in the area.Wishing your daughter all the best on her journey ahead!
酒店回复: Thank you so much for your kind words! We're thrilled to hear that you had such a pleasant stay with us. Our team works hard to ensure everything is clean, comfortable, and welcoming, and we're so glad you noticed all the little details! It's wonderful to know that you had a restful night and enjoyed the breakfast service. We truly appreciate you choosing to stay with us and we look forward to welcoming you back next time you’re in the area! Safe travels and thanks again for your feedback!
酒店回复: I’m really sorry to hear about your disappointing experience. It’s frustrating when unexpected charges like that come up, especially when you’re traveling frequently and expect a certain level of convenience. I can understand how the parking situation made your stay less enjoyable, particularly with the rain and the lack of clear communication about the fees. Your feedback is valuable, and I hope they take it into consideration to improve the experience for future guests. Thanks for sharing!
酒店回复: Thank you so much for sharing your kind words! I’m delighted to hear you enjoyed our breakfast offerings and found your stay to be both comfortable and restful. It’s wonderful to know you had several great nights with us and that you would choose to stay again.We truly appreciate your feedback and look forward to welcoming you back for another enjoyable experience soon!
5.0分
其他
原文
翻译提供方：Google
周末度假
这家酒店非常完美。如果您要参加海军体育场的活动，这里位置绝佳。距离海滨任何地方都只需5分钟。
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酒店回复: Thank you for your wonderful feedback! We're delighted to hear you enjoyed your stay and found our location convenient for both Navy Stadium events and exploring the waterfront. We hope to welcome you back soon!
5.0分
家庭亲子
原文
翻译提供方：Google
总体来说体验很棒，非常干净，步行就可以到市中心。我一定会再次入住这里。
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and appreciated our cleanliness and convenient location near downtown. It means a lot to know you'd choose to stay with us again—we look forward to welcoming you back on your next visit!
3.0分
其他
The room was nice, but front desk service was awful, breakfast was not a good selection, and they charge $30 A NIGHT for parking.
5.0分
其他
The room was very clean, the service was great, and the young lady at the front desk was helpful and courteous
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酒店回复: Thank you for your kind review! We’re so pleased to hear that you found your room very clean and that you experienced great service during your stay. It’s especially wonderful to know our front desk team member made a positive impression by being helpful and courteous—we’ll be sure to share your feedback with her.We truly appreciate you staying with us and look forward to welcoming you back again soon!
4.0分
其他
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The breakfast was 3/5. I wish the breakfast meat itself was of better quality because the bacon strips were very thin. The greeting itself was very nice and the hotel itself was very clean and cozy.
Parking was plentiful and the water pressure was outstanding.
Upon waking up the hallway noise was noticeable but we may have just had noisy neighbors. Will definitely revisit and recommend for a small getaway or a cozy place to reside when visiting Annapolis. Almost forgot to mention, there is a police station directly across the street so no need to worry about security.
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酒店回复: Thank you for taking the time to share such detailed feedback about your stay. We’re glad to hear you found the hotel clean, cozy, and welcoming, and that our team made a great first impression. It’s also wonderful to know you appreciated the ample parking, strong water pressure, and the added sense of security from our nearby police station.We appreciate your comments regarding breakfast and will certainly share your feedback about the quality of the breakfast meat with our culinary team as we continue to evaluate and improve our offerings. We also apologize for the hallway noise you experienced; while this can sometimes be related to neighboring guests, it’s helpful for us to know so we can look for ways to minimize disruptions.Thank you again for your thoughtful review and for recommending us. We truly look forward to welcoming you back for another cozy getaway when you’re visiting Annapolis.
服务非常差。他们不是每天都打扫房间。他们说我们入住时给了我们一张卡片，上面写着不会打扫房间。这完全是谎话。我们要求打扫房间，他们说会打扫，结果却没有。这家酒店档次很低。强烈建议找个更好的。就这个价格来说，性价比很低。
我女儿周末去海军学院参观，退房前最后一天我们需要多待几个小时，好让她在航班起飞前洗个澡、整理行李。工作人员很快就帮了我们很多，让我们的最后一天过得非常平静。早餐很棒！工作人员非常友好！非常感谢这家酒店和工作人员。
非常干净，客户服务很好，早餐也很好，厨房里的那位女士非常好，她把房间整理得井井有条，桌子和地板都很干净！卧室非常干净，整个房间都非常干净，床非常非常舒服，我睡得很好！！我真的很感激住在那里，我来自费城，我一定会再住的！谢谢你让我住得愉快！⭐️⭐️⭐️⭐️⭐️
很方便，靠近安纳波利斯市中心。我很失望，他们额外收取室外停车费。我们经常外出参加体育活动，从来没有被收取过室外停车费。下雨的时候，我们也很难找到靠近前门的开放式运动场。他们要收我们 30 美元的停车费，比纽约一晚的停车费还贵，这完全不清楚。我再也不会住在这里了。
太棒了
早餐的选择很美味。酒店舒适度极佳，让我度过了几个宁静的夜晚。我非常享受这次住宿，下次还会选择这家酒店。
周末度假
这家酒店非常完美。如果您要参加海军体育场的活动，这里位置绝佳。距离海滨任何地方都只需5分钟。
总体来说体验很棒，非常干净，步行就可以到市中心。我一定会再次入住这里。
The room was nice, but front desk service was awful, breakfast was not a good selection, and they charge $30 A NIGHT for parking.
The room was very clean, the service was great, and the young lady at the front desk was helpful and courteous
The breakfast was 3/5. I wish the breakfast meat itself was of better quality because the bacon strips were very thin. The greeting itself was very nice and the hotel itself was very clean and cozy.
Parking was plentiful and the water pressure was outstanding.
Upon waking up the hallway noise was noticeable but we may have just had noisy neighbors. Will definitely revisit and recommend for a small getaway or a cozy place to reside when visiting Annapolis. Almost forgot to mention, there is a police station directly across the street so no need to worry about security.