酒店回复: Dear Liridon, We're glad to know you had a positive experience with us. Hope to hear from you soon!
1.0分
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Avoid at all costs, hotel guests not treated well
Worst hotel we stayed in across our 2 week trip.
Our relaxing spa hotel for our last 2 nights was ruined by the hotel putting on a gig that lasted till 3am that blasted sound across the neighbourhood which we were not aware of at booking or at check in.
We tried to go with the flow as they'd removed all the sunbeds from around the pool so we couldn't relax. We got rejected for dinner as we hadn't booked their $60 euro event dinner. We tried to buy a bottle of wine only to be told we couldn't as we werent hotel guests then after an arguement with manager got served a warm £90 bottle as theyd put on a special event menu only and ice buckets were only for those guests.
The place was overrun with cars , so your guaranteed parking meant nothing. The event finished around 12:30am , guest all piled out and the staff started to take down the stage. Only to find the loud music continued. At 2am I eventually went down in my PJs to reception and asked for the manager, Matilda. I said we are paying guests, there are no guests outside bar your security guards why is the music still on we are all trying to sleep. She 'apologised' loosely said she would text and sort. I said I want the music off. Returned to bed to find she'd just got it turned down. It eventually turned off at 2:52.
We were awoken at 7:30am to yelling workers rearranging the pool area. This went on till nearly 1pm with no sunbeds till 11am.
Staff were rude and treated guests lower than locals. No customer service
5.0分
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Worth a visit
We stayed there for 3 nights and highly recommend.
We did the wine tour with them and if you are staying I think it's a must try!
We were also given the supprise of performance of Aurela Gace on the last night which was amazing experience
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Dangerous for children
Hotel was advertised as family friendly but it certainly was not. We were put in the top floor with a child and there was no lift. Camp bed provided wouldn’t stay up so daughter had to sleep
With us. No children’s menu at all and the ‘playground’ was a fatality waiting to happen. Left after one day of a three night booking.
真是令人失望！
酒店环境优美，周围环绕着葡萄园，花园和泳池也美不胜收。
酒店员工热情友好，干净整洁，设施齐全。
但这些只是这家酒店仅有的优点，不足以让我们忘记它的主要缺点：
泳池方面，白天对外开放，从一家安静的酒店变成了一家度假酒店，一个度假村，人山人海，音乐震耳欲聋。
鸡尾酒最好不要点，尤其是考虑到它的价格。没有薄荷的莫吉托根本就不是莫吉托，性感沙滩鸡尾酒也不是果汁和伏特加的混合。调酒师需要培训一下。
房间方面，房间宽敞，设施齐全，装饰精美，但浴室缺乏维护：牙刷架很脏，垃圾桶坏了，马桶刷架生锈了。
最糟糕的是餐厅：
早餐上菜很慢；有时通常包含的橙汁也停产了。
晚餐的质量也差强人意：非常非常普通，鸡肉蘑菇烩饭做得很差，没有蘑菇，库布汤的味道也很浓。
年轻的服务员们只能自己忙活；没有厨师来管理他们，所以他们都忙得不可开交，我们只能等着他们。
唯一比较专业的是接待处。
你也应该注意，你也无法避免凌晨一点左右有人在聚会，制造噪音。
酒店的安排真该好好检讨一下！有一天，酒店告诉我们早餐菜单上可以随意选择（早餐应该包含在内，因为我们预订时就付了钱），但第二天，我们却被限制每人只能选择一种，因为我们知道早餐的份量很小。此外，我们反复在门把手上贴小牌子，要求清洁、更换毛巾和床单，但根本没人来……直到我们离开前两小时，酒店才允许我们进行一次大扫除，而我们当时并没有提出要求。
干净舒适的客房，Vinea Resort 是寻求放松身心的理想之选。酒店设施齐全，适合家庭入住，也适合带孩子的客人，但并非仅限于此。总而言之，您可以享受舒适的住宿和基本设施，享受宁静的假期。
这里的氛围舒适安静，非常适合放松身心。工作人员热情好客，总是面带微笑，随时准备提供帮助。食物很棒——新鲜美味，摆盘精美。如果您正在寻找一个宁静的度假胜地，享受优质的服务和一流的美食，那么**亚度假村就是您的不二之选！
神奇的户外区域
酒店拥有绝佳的户外区域。绝对神奇的游泳池和花园。很棒的大堂和餐厅。房间绝对很好。不幸的是房间里的空调有很大的问题。餐厅的菜单不错，但如果您要住几天，可能会有点窄（不太适合儿童）。非常适合儿童入住的设施，有一个大型游乐场、马匹和其他一些动物。 酒店比较偏僻，离超市和其他餐馆都很远。如果您要在这里住几天，建议您开车。隔壁就是一个可爱的葡萄园，提供品酒、旅游和美食，推荐前往。
安静祥和。漂亮的户外区域，设有泳池和餐厅。
醒醒之旅
非常好的工作人员。
干净而美妙的酒店
餐厅和早餐 10/10
Avoid at all costs, hotel guests not treated well
Worst hotel we stayed in across our 2 week trip.
Our relaxing spa hotel for our last 2 nights was ruined by the hotel putting on a gig that lasted till 3am that blasted sound across the neighbourhood which we were not aware of at booking or at check in.
We tried to go with the flow as they'd removed all the sunbeds from around the pool so we couldn't relax. We got rejected for dinner as we hadn't booked their $60 euro event dinner. We tried to buy a bottle of wine only to be told we couldn't as we werent hotel guests then after an arguement with manager got served a warm £90 bottle as theyd put on a special event menu only and ice buckets were only for those guests.
The place was overrun with cars , so your guaranteed parking meant nothing. The event finished around 12:30am , guest all piled out and the staff started to take down the stage. Only to find the loud music continued. At 2am I eventually went down in my PJs to reception and asked for the manager, Matilda. I said we are paying guests, there are no guests outside bar your security guards why is the music still on we are all trying to sleep. She 'apologised' loosely said she would text and sort. I said I want the music off. Returned to bed to find she'd just got it turned down. It eventually turned off at 2:52.
We were awoken at 7:30am to yelling workers rearranging the pool area. This went on till nearly 1pm with no sunbeds till 11am.
Staff were rude and treated guests lower than locals. No customer service
Worth a visit
We stayed there for 3 nights and highly recommend.
We did the wine tour with them and if you are staying I think it's a must try!
We were also given the supprise of performance of Aurela Gace on the last night which was amazing experience
Dangerous for children
Hotel was advertised as family friendly but it certainly was not. We were put in the top floor with a child and there was no lift. Camp bed provided wouldn’t stay up so daughter had to sleep
With us. No children’s menu at all and the ‘playground’ was a fatality waiting to happen. Left after one day of a three night booking.