酒店回复: Dear tedbaker 33,Thank you for taking your time to leave us a review, and also for the 10/10 rating!We are glad you had another amazing stay with us, and we cannot wait to welcome you back again!Reception Team
酒店回复: Dear guest,Thank you for sharing your feedback. I’m truly sorry to hear that your stay didn’t meet your expectations and that you experienced issues with cleanliness and service — this certainly isn’t the impression we wish to leave.Please rest assured that your comments have been shared in detail with both our housekeeping and front office teams for immediate review. We take such matters very seriously and will use your feedback to strengthen our training and service standards.While I regret that your experience fell short this time, I do hope you might reconsider and give us another opportunity to provide you with the comfortable, welcoming stay that reflects our usual standards.Kind regards,Mihaela Petrova (Mishi)Guest Service Manager, voco™ London Marylebone
酒店回复: Dear Guest,Thank you for taking the time to leave our hotel a review, and for also rating our hotel highly. The kind comments you said about our hotel staff is much appreciated.We hope to welcome you back again soon!
酒店回复: Dear David,Thank you for taking the time to share your detailed feedback with us. I’m truly sorry to hear that parts of your stay did not meet your expectations, particularly regarding the room size, location of the windowless room, and your overall experience on such a special occasion as your birthday.I completely understand how disappointing it must have felt to discover the room layout and space upon arrival, and I apologise that this was not what you had envisioned. Your comments about the breakfast and the missed opportunity to acknowledge your birthday at check-in are also sincerely noted — moments like these are important, and I’m sorry that we fell short in making your stay feel more personal and celebratory.That said, I do appreciate you highlighting the convenience of our location and the accessibility to nearby transport links, which many guests find helpful when exploring London.Your feedback has been shared with the relevant teams, as it helps us reflect and improve both our communication and the way we recognise and care for our guests. Should you consider staying with us again in the future, we would be very happy to assist you in selecting a room type that better suits your preferences and to ensure your stay feels more comfortable and thoughtfully looked after.Thank you once again for sharing your experience.Kind regards,Mihaela Petrova (Mishi)Guest Service Managervoco™ London Marylebone
酒店回复: Hi Noknuoke,Thank you for taking your time to leave us a review, we really appreciate that you had a great stay with us and you enjoyed your time in London. Your feedback is very much appreciated especially your comments about our staff and breakfast. Toiletries, slippers and other amenities are available at our hotel, however they are upon request.We hope to welcome you back again at our hotel!Beatrice, Operations Manager
酒店回复: Dear Guest,Thank you for taking the time to leave our hotel a review. I am happy to say that the bus stop right in front of our hotel is up and running!We are glad you enjoyed your stay with us, and we hope to welcome you back again!Reception Team
酒店回复: Dear Guest,Thank you for taking the time to leave our hotel a review. We are sorry to hear that you did not have a pleasant stay with us. Your feedback is important to us, and therefore we have replayed this back to the department managers to ensure our quality and service improves.Reception Team
已经不是第一次住在这家酒店了，每次来都有不一样的感觉，还是一样的温馨舒适，下次有机会还是会选择这家酒店的。
卫生超级差，用过的脏卷纸放到卫生间给我们，纸巾盒没纸了也不换从哪里抽了一张胡乱塞进来，问前台要水还翻白眼（明明就该每天就1个正常的水），房间超级小，大概只有10平左右翻个身会掉下去。半夜上厕所撞到膝盖。希望国人避雷！千万不要去！千万不要去！态度也超级差，最后一天直接走了，根本住不下去
说实话比较一般，在胜在地理位置和价格，1800多一晚的价格很合适。前台狭小，但工作人员非常热情。早餐就是一般的英早
没想到无窗voco是个真正的地下室还是负二层，真的是……房间小到两个行李箱需要顶着房间门放，否则没有迈开脚的地方。早餐凑合吧，入住当天生日，以为check in会说句生日快乐？也是想多了，毕竟国内去如家汉庭也不能期待这种超预期的服务…距离euston地铁20分钟，出地铁步行5分钟倒是很方便，步行到marylebone站10分钟。周围印度人特别多，晚上感觉总是乱乱的。
位置很好，离车站很近。
酒店前台很热情和专业，就是房间有点小 其他都还不错，大床很舒服 房间靠近马路 有隔音玻璃也不吵 浴室没有一次性洗漱用品和拖鞋 需要自备 早餐很好吃 特别是羊角包 特别好吃 一次愉快的旅行！
我订这家酒店订得很仓促，但价格仍然可以接受，因为伦敦（帕丁顿附近）即使是青年旅社或二三星级酒店也贵得离谱，而且Voco是洲际旗下的。从帕丁顿步行到Voco大约10-12分钟，不算远，酒店门口就有一个公交车站。前台接待员很好，他们用土耳其软糖热情地欢迎我。我很高兴能住在这里。
房间很宽敞，床垫睡着很舒服，淋浴水也很热。早餐选择非常丰富，味道也很棒。酒店附近有公共交通，离牛津街购物区步行可达，Monkey Puzzle 酒吧也很有趣，值得推荐。下次我们还会再来。
位置便利 离帕丁顿，海德公园1-2站公车的距离，但是门口在修路 公车站取消了
附近很多清真餐厅 中东人 印度人 比较多
房间太小了 不适合亲子
【酒店入住差评】房型超小，布局压抑，设施也显陈旧。卫生状况不佳，隔音效果差严重影响休息。整体体验很糟糕，不推荐入住。