酒店回复: 非常感谢您选择入住 Janu Tokyo,并与我们分享您的美好体验。对于您在抵达时所经历的不便,我们深感遗憾,并致以诚挚的歉意。然而,得知您在此次入住期间整体拥有愉快的体验,我们亦感到由衷欣慰。您对我们整体服务与设施的肯定,让全体团队备受鼓舞。我们将继续努力,为您呈现更加完善与难忘的入住体验。期待在不久的将来再次恭迎您的光临。谨致问候,Janu TokyoThank you very much for choosing to stay at Janu Tokyo and for sharing your wonderful experience with us.We sincerely regret to learn of the inconvenience you encountered upon your arrival, and we extend our heartfelt apologies.At the same time, we are truly pleased to know that the remainder of your stay was enjoyable. Your kind recognition of our services and amenities is deeply appreciated and serves as a great encouragement to our entire team.We remain committed to continually enhancing our services and facilities, and we look forward to the pleasure of welcoming you back again soon.Warm regards, Janu Tokyo
酒店回复: 非常感谢您选择入住 Janu Tokyo,并抽出时间与我们分享您的入住感受。得知您在设施与服务方面都度过了愉快的时光,我们深感欣慰。同时,对于您在抵达时因客房尚未准备好而等待过久,我们诚挚地向您致歉。未能在第一时间为您安排入住并非我们所期望的体验,感谢您在当下给予的耐心与理解。很高兴我们的空间设计、购物动线、宽敞的水疗区域以及健身设施能为您的旅程增添舒适与便利。您的肯定对团队而言是极大的鼓励。我们将继续努力优化入住流程,确保您下次的体验更加顺畅愉悦。期待在不久的将来再次恭迎您的光临。谨致问候,Janu TokyoThank you very much for choosing Janu Tokyo and for taking the time to share your impressions with us.We are delighted to know that you enjoyed our facilities and service throughout your stay. At the same time, we sincerely apologize for the extended wait at check‑in. Not being able to welcome you to your room promptly is far from the experience we aim to provide, and we truly appreciate your patience and understanding.It is wonderful to hear that the convenience of our mall access, the spacious spa, and the well‑equipped gym contributed positively to your visit. Your kind recognition means a great deal to our team.We remain committed to improving our arrival experience and ensuring your next stay is even smoother and more enjoyable. We look forward to welcoming you back again in the near future.Warm regards,Janu Tokyo
酒店回复: 非常感谢您选择入住 Janu Tokyo,并与我们分享如此温暖而真挚的反馈。得知您此行的点滴都让您感到惊喜—from 入住时的安排,到客房景致、餐饮体验,以及团队成员带给您的贴心关怀—我们由衷感到欣慰。能够为您创造这些美好的瞬间,是我们全体同仁最大的动力。您对我们服务细节的肯定,对团队而言意义非凡。我们会继续坚持初心,努力让每一次与您的相遇都同样愉悦而难忘。期待在不久的将来再次恭迎您的光临。谨致问候,Janu TokyoThank you very much for choosing Janu Tokyo and for sharing such warm and thoughtful feedback with us.It brings us tremendous joy to know that so many aspects of your stay—from the arrangements made upon arrival to the room experience, dining moments, and the genuine care from our team—left a lasting impression on you. Creating these memorable touches for our guests is truly what inspires us every day.Your recognition of the small details means a great deal to our entire team. We remain committed to ensuring that every future stay with us is just as delightful and meaningful.We look forward to the pleasure of welcoming you back again soon.Warm regards,Janu Tokyo
4.8分
豪华特大床房
独自旅行
非常棒的一次体验
就是房间内的备品都是塑料,有点意外
早餐的可选项特别多
前台超级出片,以东京塔为背景
大堂吧的新品以东京各个代表性的地方为灵感调制,非常有意思,味道也不错
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酒店回复: 非常感谢您选择入住 Janu Tokyo,并与我们分享您的宝贵反馈。得知您在此度过了愉快的时光,我们感到由衷的高兴。您对我们服务细节的关注与观察,正是我们不断提升宾客体验的重要参考。我们也非常欣喜地看到,您在早餐、前台环境以及大堂酒吧的体验中感受到愉悦,这对我们的团队而言是莫大的鼓舞。我们将继续努力,进一步优化服务与设施,期待在不久的将来再次欢迎您的光临,并为您带来更加难忘的入住体验。谨致问候,Janu TokyoThank you very much for choosing to stay at Janu Tokyo and for taking the time to share your valuable feedback with us. We are truly pleased to know that you had an enjoyable stay. Your thoughtful observations and attention to detail are greatly appreciated and help guide our ongoing efforts to enhance the guest experience.We are also delighted that you found joy in various aspects of your stay, including breakfast, the front desk ambiance, and the creative offerings at our lobby bar. Such feedback is a great encouragement to our team.We will continue striving to refine our services and facilities, and we sincerely look forward to welcoming you back for another memorable stay in the near future.Warm regards,Janu Tokyo
酒店回复: 非常感谢您选择入住东京Janu酒店,并与我们分享如此真挚的入住感受。能够为您和家人留下美好的回忆,我们感到无比荣幸与欣慰。您的肯定是对我们团队最大的鼓励,也激励我们不断追求更高的服务品质。衷心期待未来还有机会再次为您提供温馨而难忘的住宿体验。此致敬礼,东京Janu酒店团队Thank you so much for staying with us at Janu Tokyo and for sharing such a thoughtful and generous review.It truly means a great deal to us to know that your experience was memorable and filled with moments of joy and comfort.We are deeply grateful for your kind words and are honored to have been part of your time in Japan.Your feedback inspires us to continue delivering heartfelt hospitality, and we very much look forward to welcoming you and your family back again in the future.Warm regards,Janu Tokyo Team
酒店回复: 非常感谢您选择入住东京Janu酒店,并分享您的宝贵意见。能够为您带来舒适愉快的入住体验,我们深感荣幸。您的肯定是对我们团队莫大的鼓励,也激励我们不断追求卓越,致力于为每一位宾客提供真诚而贴心的服务。我们衷心期待未来有机会再次欢迎您的光临。此致敬礼,东京Janu酒店团队Thank you very much for staying with us at Janu Tokyo and for sharing your thoughtful impressions.We are truly honored to have had the opportunity to host you, and it brings us great joy to know that your experience was a pleasant and memorable one.Your kind words are deeply appreciated by our entire team and serve as a meaningful encouragement as we continue striving to offer heartfelt hospitality and refined comfort.We sincerely look forward to welcoming you again on your next visit to Tokyo.Warm regards,Janu Tokyo Team
酒店回复: 非常感谢您选择入住 Janu Tokyo。我们诚挚感谢您分享宝贵的感受,并抽出时间给予反馈。得知您在我们这里拥有愉快的体验,并计划再次光临,我们感到无比欣慰。您的赞誉对我们的团队意义重大,并成为我们不断追求卓越的重要动力。如果您的旅程再次来到东京,我们将倍感荣幸再次欢迎您的到来。Janu Tokyo 全体员工期待在不久的将来再次为您呈现难忘的入住体验。谨致问候,Thank you very much for choosing to stay at Janu Tokyo. We are sincerely grateful for your kind reflections and for taking the time to share your impressions.It is truly wonderful to know that you loved your experience with us and that you plan to return. Your words mean a great deal to our team and serve as a strong encouragement in our ongoing pursuit of excellence.When your travels bring you back to Tokyo, it will be our greatest honor to welcome you once again. All of us at Janu Tokyo look forward to the privilege of hosting you and creating another memorable stay in the near future.Warm regards,JANU Tokyo
酒店回复: 非常感谢您选择入住东京Janu酒店,并抽出宝贵时间分享您的入住体验。关于早餐,我们诚挚地向您致歉,因沟通不够清晰而造成了困扰。请您放心,我们的早餐菜单每日保持一致,宾客可根据个人喜好选择套餐或单点菜单,亦可同时享用两者。我们将进一步加强信息传达的清晰度,以提升整体服务水平。衷心期待未来有机会再次欢迎您的光临。此致敬礼,东京Janu酒店团队Thank you very much for choosing to stay with us at Janu Tokyo. We sincerely appreciate your visit and the time you took to share your feedback. Regarding breakfast, please kindly note that our menu remains consistent each day, and guests are welcome to enjoy both the set menu and à la carte options — or even both, as preferred. We apologize for any confusion caused by unclear communication and will ensure that our team provides more detailed explanations moving forward. Your comments are truly valuable to us, and we remain committed to continuously enhancing our service standards to provide an even more comfortable and seamless experience for all our guests.Warm regards,Janu Tokyo Team
酒店回复: 非常感谢您选择入住 Janu Tokyo。我们诚挚感谢您分享宝贵的感受,并抽出时间给予反馈。得知您在我们这里拥有愉快的体验,并计划再次光临,我们感到无比欣慰。您的赞誉对我们的团队意义重大,并成为我们不断追求卓越的重要动力。如果您的旅程再次来到东京,我们将倍感荣幸再次欢迎您的到来。Janu Tokyo 全体员工期待在不久的将来再次为您呈现难忘的入住体验。谨致问候,Thank you very much for choosing to stay at Janu Tokyo. We are sincerely grateful for your kind reflections and for taking the time to share your impressions.It is truly wonderful to know that you loved your experience with us and that you plan to return. Your words mean a great deal to our team and serve as a strong encouragement in our ongoing pursuit of excellence.When your travels bring you back to Tokyo, it will be our greatest honor to welcome you once again. All of us at Janu Tokyo look forward to the privilege of hosting you and creating another memorable stay in the near future.Warm regards,JANU Tokyo
5.0分
豪华特大床房
情侣出游
绝对还会再来的酒店,服务很好,里面的健身房和泳池超赞!早餐和酒店里的餐厅也很棒
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酒店回复: 非常感谢您选择入住 Janu Tokyo,并与我们分享您的美好体验。 得知您在此次入住中度过了愉快的时光,我们深感欣慰。您对我们整体服务与设施的肯定,让全体团队备受鼓舞。我们将继续努力,为您呈现更加完善与难忘的入住体验。 期待在不久的将来再次恭迎您的光临。谨致问候,Janu TokyoThank you very much for choosing to stay at Janu Tokyo and for sharing your wonderful experience with us. We are truly delighted to know that your stay was enjoyable, and your warm appreciation means a great deal to our entire team.We remain committed to continually enhancing our services and facilities, and we look forward to the pleasure of welcoming you back again soon.Warm regards, Janu Tokyo
位置很好,交通方便,设施齐全,本来都很好,酒店当时接待我们的日本服务员,电梯里遇见了,问她有没有寿司酱油,她答没有,让我们去超市买。可到了自助餐厅,问她们要酱油,工作人员直接送到了房间。还在受伤了,想要碘伏消毒,酒店没有,服务员态度很好,直接带老公去超市买。
这个酒店的服务如果排除第一个员工,还是很好的,退房时让前台帮我邮寄快递也很顺畅。Mini 吧软饮免费很好。但押金不能刷信用卡很不方便。下次还会入住。
总体非常不错,就是入住的时候没有房间,然后等了非常久,其余的无论是设施还是服务都不错。酒店可以直接通往商场,水疗中心算是整个东京非常大的了,健身房器械也很多,自由杠铃和史密斯都有,非常不错的体验。
超出预期的一家酒店,房间升级到了套房,在阳台侧着可以看到东京塔,酒店的omakase也很不错,minibar里有一个特别好喝的千雪苹果汁,我打电话说想买几瓶带回国,room service直接给我送来了六瓶,我以为要charge的结果退房后bill上也没收费,一切都很满意!客户关系团队也很有诚意,这是今年在东京住的万元级别酒店里最满意的一次
非常棒的一次体验
就是房间内的备品都是塑料,有点意外
早餐的可选项特别多
前台超级出片,以东京塔为背景
大堂吧的新品以东京各个代表性的地方为灵感调制,非常有意思,味道也不错
是我在日本住过的酒店里服务最好的,非常喜欢的一个酒店。早餐相当好吃,房间大,带阳台,我们两大两小安排了加床,还送了孩子们礼品。泳池很大很漂亮,非常私密谢绝拍照。健身房很专业,还有打拳击的。退房的时候给我们每个人定制了行李牌还有精致的伴手礼,最主要的是,我回国后发现一件衣服落在了酒店,联系了酒店之后对方迅速回应,并给我寄回了国,服务太好了。
相比于前两晚的宝格丽,我可能更喜欢Janu。品质很高的游泳池和健身房,六本木舒适的生活气息,麻布台hills应有尽有。房间不过不失,但整体很舒适。
房间和洗手间都很大,喜欢整个酒店氛围,酒店遇到的无论前台客房餐厅行李的员工都非常热情周到,体验感很好
位置不错,房间布局也还算可以,早餐也还可以,但是好像有些天只能选套餐,有些天能选后面的自助餐,所以我也搞不懂哪个是对的。酒店推荐的餐厅一般,日本还是有很多好吃的,自己约比较好。但是酒店自己的餐厅味道还不错,基本能算好评!
地段特别好,酒店很新,服务也特别及时到位。楼下的麻布台hills超市买东西很方便。下次来东京还会继续选择Janu。
绝对还会再来的酒店,服务很好,里面的健身房和泳池超赞!早餐和酒店里的餐厅也很棒