We thoroughly enjoyed our stay! The lobby was cute and welcoming. The staff were kind and helpful. The room was cozy and comfortable and we appreciated the personal throw blanket at the end of each bed. We loved the view of the beautiful water and cool bridge. We enjoyed the spa was just steps away. We didn’t get a chance to sample the breakfast but it smelled delicious and rooftop bar area was amazing. We will definitely be back!
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酒店回复: Thank you so much for staying with us. We strive to exceed our guests expectations! Looking forward to seeing you again.
4.0分
其他
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Was disappointed that we couldn’t enjoy the bar due to a wedding ( There should be a separate one for guests). Great location with a lot of things to do with in walking distance. Parking was limited.
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酒店回复: I am sorry you were not able to enjoy our rooftop bar due to an event. We are expanding our menu in the Riverbend Cafe, in our lobby, to ensure guests have an option to sit and enjoy. Please stop back so you can see how we are making this an option for guests. Thank you for your feedback as we thoroughly read each one and look for ways to improve the experience.
4.0分
情侣出游
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All staff were very friendly and helpful. Very familiar with this area and there are several restaurants within a couple minute walk. Wished the Lift Bar would've had more food options. Beautifully decorated building, clean rooms, great view.
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酒店回复: Thank you so much for your comments. We are always looking for ways to improve the experience for our guests. We are thrilled you enjoyed the seasonal decor as well. Please come again!
5.0分
其他
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The hotel was up to date and clean, the staff was courteous and friendly. The lobby was beautifully decorated for Fall. It was fun to see the Halloween decorations, pirate-themed, in the Lift Bar when we went for breakfast. The breakfast was ok, the usual eggs, potatoes, pancakes, french toast sticks, bagels etc. But other than that, I rate this hotel a 5 across the board.
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酒店回复: Thank you so much for your comments! We work very hard to make our guests have the best experience possible. We also go through each survey to look for ways we can improve. We look forward to having you stay with us again. The hotel will be beautifully decorated for the holidays if you're looking for a festive time!
5.0分
家庭亲子
I missed having fruit options. They only had whole apples and oranges - not convienient to eat. Muffins were raw dough inside.
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酒店回复: Thank you for your comments. We read each one and look for ways to improve. Our goal is each guests has the best experience possible. Please stay with us again!
5.0分
其他
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The hotel was clean and well maintained. I believe it is a fairly new construction. My only comment is that room seemed a bit small. It’s not really a complaint since I was alone and just watched TV a bit, slept, and showered. It was a nice room. The exercise facility was clean and had the necessary equipment. It was a good overnight stay.
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酒店回复: Thank you for your response. We read each one and look for ways to improve the overall experience for each guest! We look forward to seeing you again.
5.0分
其他
Loved this little gem of a hotel. Walked to Lake Erie and had dinner at a nearby restaurant. We'll likely be back in the future.
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酒店回复: Thank you so much for your comments. We work very hard to make sure each guest has the best experience possible. We look forward to welcoming you back!
5.0分
其他
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Great hotel!
Absolutely fantastic hotel! Staff is great, rooms are great. Conveniently located. If in Ashtabula definitely stay at the Riverbend hotel. Great hot breakfast included. Eat at Bridge city tavern. Walking distance. Great frood and brew.
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酒店回复: Thank you for your positive comments! We are thrilled you found the hotel "fantastic"! We take great pride in providing our guests that perfect stay. I'm glad you mentioned one of our restaurants Bridge Street Tavern as well. When you stay with us, you certainly have some great dining options within a short walk! Hope to see you again!
5.0分
其他
The room was beautiful and staff were attentive to our questions. The rooftop bar and breakfast area offered a gorgeous harbor view.
5.0分
其他
We had a great stay here. Amazing staff and nice rooms. You can walk to “town” and eat and shop and sight see.
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酒店回复: Thank you for your comments! We are thrilled you enjoyed the short walk to the areas amazing restaurants and shops on Bridge Street. Please stay with us again!
We thoroughly enjoyed our stay! The lobby was cute and welcoming. The staff were kind and helpful. The room was cozy and comfortable and we appreciated the personal throw blanket at the end of each bed. We loved the view of the beautiful water and cool bridge. We enjoyed the spa was just steps away. We didn’t get a chance to sample the breakfast but it smelled delicious and rooftop bar area was amazing. We will definitely be back!
Was disappointed that we couldn’t enjoy the bar due to a wedding ( There should be a separate one for guests). Great location with a lot of things to do with in walking distance. Parking was limited.
All staff were very friendly and helpful. Very familiar with this area and there are several restaurants within a couple minute walk. Wished the Lift Bar would've had more food options. Beautifully decorated building, clean rooms, great view.
The hotel was up to date and clean, the staff was courteous and friendly. The lobby was beautifully decorated for Fall. It was fun to see the Halloween decorations, pirate-themed, in the Lift Bar when we went for breakfast. The breakfast was ok, the usual eggs, potatoes, pancakes, french toast sticks, bagels etc. But other than that, I rate this hotel a 5 across the board.
I missed having fruit options. They only had whole apples and oranges - not convienient to eat. Muffins were raw dough inside.
The hotel was clean and well maintained. I believe it is a fairly new construction. My only comment is that room seemed a bit small. It’s not really a complaint since I was alone and just watched TV a bit, slept, and showered. It was a nice room. The exercise facility was clean and had the necessary equipment. It was a good overnight stay.
Loved this little gem of a hotel. Walked to Lake Erie and had dinner at a nearby restaurant. We'll likely be back in the future.
Great hotel!
Absolutely fantastic hotel! Staff is great, rooms are great. Conveniently located. If in Ashtabula definitely stay at the Riverbend hotel. Great hot breakfast included. Eat at Bridge city tavern. Walking distance. Great frood and brew.
The room was beautiful and staff were attentive to our questions. The rooftop bar and breakfast area offered a gorgeous harbor view.
We had a great stay here. Amazing staff and nice rooms. You can walk to “town” and eat and shop and sight see.