酒店回复: Dear Guest User,Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our convenient location near Jalan Alor, the spacious room, and the nearby dining and shopping options.We’re also pleased that our staff were friendly and helpful, and that our front desk team could assist you in Chinese.We truly appreciate your support and look forward to welcoming you back in the future.Kind regards,Lawrence Raja Duty Manager
酒店回复: Dear Misibahepulixila,Thank you for taking the time to share your feedback with us.We sincerely apologize for the aspects of your stay that did not meet your expectations, particularly the issues with the pool. We will review our pool maintenance schedule and cleaning routines to ensure a more pleasant experience for all our guests.Regarding the room, we regret that slippers were not provided. Toiletries are available upon request, and we apologize if this was not made clear during your stay. We will reinforce our room preparation and guest communication procedures to prevent any confusion in the future.We are glad that you appreciated our central location, close to Jalan Alor and Pavilion Shopping Mall, which allows guests to explore the city conveniently.Thank you again for your feedback, as it helps us improve our services. We hope to have the opportunity to welcome you back and provide a better experience next time.Kind regards,Ayunani HarifFront Office Manager
酒店回复: Dear Shoushangtianshimaomao,Thank you for sharing your feedback with us. I’m glad to hear that our security team responded quickly during the incident outside, the safety of our guests is always our top priority. We’re also pleased that you enjoyed the service overall and had a great experience at our restaurant.At the same time, I appreciate your honesty regarding the service fee and your impression of the service quality. We take this seriously and will review it with our team to ensure the service guests receive consistently matches the value they expect.Thank you again for your comments, and we hope to welcome you back for an even better stay.Kind regards,Gurpal SinghHotel Manager
周围繁华方便，房间大，就在亚罗街附近，周围酒吧，吃饭的，卖榴莲的，服务人员也很热心，态度很好，前台会一点中文
好多印度人入住，那香水味简直冲鼻子，泳池的水不干净，好多漂浮物…房间里还算可以，没有拖鞋和洗漱用品，除了地里位置有优势，近亚罗街，柏威年商场，
酒店地理位置优越，就在武吉免登附近，走5分钟就能到酒吧街。
我住在17楼，晚上窗外的景色非常棒。
房间很干净，每天都会更换枕头。和周围其他酒店相比，这里入住和退房都非常方便。
英语沟通完全没问题。
房间大小、位置，卫生状况还好.缺点：价格600多有点贵（马来西亚）！早餐最不值，品种少服务员态度一般，基本没啥可吃的！泳池也很简陋！总之就值380-400元
之前一直想住这里的，突然发现太过了，动不动涨价。
卫生：床单有点发黄老旧，然后说是为了绿色不提供洗漱 剃须刀等东西了
环境：晚上真的很吵，街边的酒吧太多了
设施：健身房设备也是很旧
酒店地理位置非常方便，离武吉免登和亚罗街的购物美食区都不远。我们房间的城市景观很棒，附近也有不错的酒吧。工作人员非常乐于助人，房间也很干净。
后悔订了这附近酒店，因为它被酒吧和夜店包围了。晚上超级吵，即使是厚厚的推拉门也挡不住。我不确定是不是每晚都这样，但我在周六的那个晚上体验感最差。如果你带着小孩，或者本身就睡眠很浅，请千万不要订这里，因为这附近就是那种很“热闹”的地方。
不过，客房送餐服务很好，给五星好评！👍
虽然只住了一晚，但酒店地理位置绝佳，很好找，出行也很方便。房间很大，干净整洁，床也睡得很舒服。可惜我入住的时候酒店正在进行年度维修，所以泳池虽然可以进入，但周围堆满了施工材料，最终也就没去尝试。此外，无论是从外面进入房间主门，还是进入浴室门，都需要小心，因为门口地面有些不平。我第一次就踢到了脚，所以之后就学乖了😅
最后一晚楼下有喝醉酒的人打架🤦保安出现的很快。服务不错 一楼餐厅干净好吃！有服务费但是服务比较一般哦
酒店位置很好，房间视野开阔，宽敞舒适。餐厅的食物很美味，我们大部分时间都在那里用餐。员工很友善。步行20分钟就能到麦纳拉花园，到购物中心步行约10-15分钟，打车5分钟。房间里没有吹风机，地毯有点脏。其他都挺好。一位很好的女经理帮我们解决了部分泳池关闭的问题，并提供了两天的免费餐食作为补偿。预订时请务必询问泳池的具体情况！我们入住期间，泳池里有施工吊篮，大部分区域都被关闭并用警戒线围了起来，吊篮还挡住了泳池看城市的视野，所以我们根本没法使用，这真的让人很失望。尽管工作人员说可以使用，但实际上根本没意义。除此之外，其他都还不错。