Just one comment. Shower is slippery since it’s vinyl. I almost fall in the shower especially when I was soaping. They need to check there showers for safety hazards maybe need non slid coating or something.
Over all place is nice and comfy.
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酒店回复: Thank you for staying with us while visiting Jacksonville! We are happy to hear that you enjoyed your stay overall, but we regret that our bathroom did not meet your expectations. We sincerely apologize for any inconvenience this may have caused. Your feedback is invaluable as we continuously work to improve our property. We hope you will consider revisiting us for a flawless stay; I am confident we can provide that for you.
5.0分
家庭亲子
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The property was very nice. The room we chose was very spacious and clean. The team was also very nice and welcoming. Whenever we are in the Jacksonville area we will always make this hotel our stay.
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酒店回复: Thank you for choosing us during your visit to Jacksonville! We are thrilled to hear that you enjoyed our refreshing rooms and welcoming service, and that you plan to return. It was our pleasure to host you, and we eagerly await your next visit.
5.0分
其他
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We enjoyed our stay. The two things I would mention: 1) had a lot of trouble with the WiFi and 2) I wish you had a small coffee / espresso stand for breakfast like the one in the Scottsdale AC hotel. Thank you to all of the hard-working staff!
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酒店回复: Dear Guest, We’re so glad to hear from you! It’s wonderful to know that you had a great overall experience during your stay. Thank you for sharing your thoughts on our Wi-Fi and coffee amenities—I’ll be sure to pass that along to our management team as we’re always looking for ways to make things even better! Your feedback means a lot to us, and we would absolutely love the chance to welcome you back soon. Thank you for your patronage and loyalty to Marriott. Best, Hope Jenkins, GM
4.0分
商务出差
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It was fairly new and modern with a different look but I did not get that Wow factor when I walked into the hotel. Lobby was sizable and it was close to the event that my husband had to go to. Shopping area was also walkable. There were a lot of restaurants near by outside of the hotel.
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酒店回复: Dear Guest, Thank you for your honest review. We are pleased to hear that you enjoyed your stay overall, but we regret that we did not provide the exceptional experience we strive for. We sincerely apologize for any disappointment and appreciate your feedback. We are continually working to improve our property, and we will discuss your comments with our team. We hope you will consider visiting us again for a perfect stay that I am confident we can offer. Best, Hope Jenkins, GM
2.0分
其他
Checked in late and even though hotel was not full they put me in a handicap accessible room. I was too tired to back and ask to move.
4.0分
商务出差
Didn’t love the bed. Didn’t find it to be comfortable. Too hard and I don’t prefer feather pillows.
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酒店回复: Dear Guest, Thank you for taking the time to write to us. While it seems you were mostly satisfied with your stay, we regret that our bed accommodations did not meet your expectations. We sincerely apologize for any inconvenience or frustration this may have caused. Your comfort is our top priority, and we hope to have the opportunity to host you again for a perfect stay. Best, Hope Jenkins, GM
5.0分
其他
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Great modern hotel, awesome bartender, ok breakfas
The Hotel is beautiful, and very modern. Service was excellent. Loved the bartender on the evening shift. The “European breakfast” was just ok- Italian dry meats, cheese, pastries, and yogurt. I have celiac disease, so it was limited what I could eat. They have one dish on the menu that was gluten-free, a kind of mini egg casserole. It was greasy and just soso. Other than that, everything else about the hotel was great.
3.0分
家庭亲子
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Good area next to St Johns Town Center. Noise from above due to no carpet in rooms. Front desk was not professional in discussing another guest who asked for room to be cleaned in the afternoon. Put it on walkie talkiie at one point. Stated that the staff had gine home for day. Then I saw 2 staff on our floor. Will not return.with GM.
4.0分
其他
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This is a lovely newer hotel. Nice amenities, nice location within St John’s Town Center. Only complaint is you can hear people walking in the room overhead. Sounds like they may fall thru the ceiling.
我住得很开心。酒店一尘不染，地理位置绝佳，一切都很好，我说的一切就是所有的一切！我肯定还会再来的！
Just one comment. Shower is slippery since it’s vinyl. I almost fall in the shower especially when I was soaping. They need to check there showers for safety hazards maybe need non slid coating or something.
Over all place is nice and comfy.
The property was very nice. The room we chose was very spacious and clean. The team was also very nice and welcoming. Whenever we are in the Jacksonville area we will always make this hotel our stay.
We enjoyed our stay. The two things I would mention: 1) had a lot of trouble with the WiFi and 2) I wish you had a small coffee / espresso stand for breakfast like the one in the Scottsdale AC hotel. Thank you to all of the hard-working staff!
It was fairly new and modern with a different look but I did not get that Wow factor when I walked into the hotel. Lobby was sizable and it was close to the event that my husband had to go to. Shopping area was also walkable. There were a lot of restaurants near by outside of the hotel.
Checked in late and even though hotel was not full they put me in a handicap accessible room. I was too tired to back and ask to move.
Didn’t love the bed. Didn’t find it to be comfortable. Too hard and I don’t prefer feather pillows.
Great modern hotel, awesome bartender, ok breakfas
The Hotel is beautiful, and very modern. Service was excellent. Loved the bartender on the evening shift. The “European breakfast” was just ok- Italian dry meats, cheese, pastries, and yogurt. I have celiac disease, so it was limited what I could eat. They have one dish on the menu that was gluten-free, a kind of mini egg casserole. It was greasy and just soso. Other than that, everything else about the hotel was great.
Good area next to St Johns Town Center. Noise from above due to no carpet in rooms. Front desk was not professional in discussing another guest who asked for room to be cleaned in the afternoon. Put it on walkie talkiie at one point. Stated that the staff had gine home for day. Then I saw 2 staff on our floor. Will not return.with GM.
This is a lovely newer hotel. Nice amenities, nice location within St John’s Town Center. Only complaint is you can hear people walking in the room overhead. Sounds like they may fall thru the ceiling.