I had an extremely disappointing experience at this hotel, largely due to the unprofessional and rude behavior of the General Manager. Instead of ensuring a pleasant stay for guests, the GM displayed a terrible attitude, showing a complete lack of concern for customer service. When I raised valid concerns about my stay, the GM was dismissive and unwilling to address the issues. Rather than listening and offering solutions, they were condescending and unhelpful, making me feel as if my concerns were irrelevant. Their lack of professionalism set a terrible example for the rest of the staff, who also seemed indifferent to guest satisfaction. A hotel's General Manager should prioritize hospitality and guest experience, but this one did the exact opposite. Their arrogance and unwillingness to accommodate even the most basic requests made my stay frustrating and unpleasant. It was clear that customer service is not a priority at this hotel, and management has no interest in improving the experience for guests. I would strongly advise against staying here if you value good service and respect. There are many other hotels where management actually cares about their guests, and I regret choosing this one. Avoid this place at all costs.
1.0分
其他
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I had a highly disappointing experience at this venue. The staff, especially the so called gernal manager Kamal, was rude and uncooperative. he is very unprofational .he demand his cut in cash for discount .I would not recommend this place for any event.
5.0分
其他
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We had a comfortable stay at Tethys, the rooms have good space and beautiful interiors to the room, the electrical switches were a bit confusing, the water heater works only in the morning so if you are travelling in winters, get done with your bath in the morning itself. Staff is nice and courteous. Otherwise a delightful stay
5.0分
其他
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Greetings for the day! We stayed here in this beautiful resort for three days. Stay was very good staff ..staff is very good humble and professional. Room is very good and spacious. Mountain view was very good from the room balcony as well For sure we will visit again in future Special thanks to Dalip and satish team for making our stay memeroblbe
5.0分
其他
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Here’s a crisp, 200-word review: I stayed at Tethys Himalayas Resort while attending a nearby wedding, and my experience was fantastic. The resort’s serene location amidst the mountains provided the perfect escape, offering stunning views and a peaceful ambiance. The staff were courteous and attentive, ensuring a seamless stay from check-in to check-out. My room was spacious, well-appointed, and impeccably clean, with all the amenities needed for a comfortable stay. The food at the resort was a highlight—fresh, flavorful, and with plenty of variety to suit all tastes. Whether it was breakfast or dinner, each meal was a treat. The overall atmosphere was calm and rejuvenating, making it an ideal place to relax after the wedding festivities. The resort’s dedication to guest satisfaction was evident in every detail, and I appreciated the
5.0分
家庭亲子
Everything was fantastic. Nice view. Surrounded by pine trees, food was so delicious, staff was awesome.
5.0分
其他
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Nice new hotel at a very peaceful place, great service, food was awesome, chef did some local cuisine which was awesome, morning we had great parathas, with home farm grown vegetables ... you must try the same. We were also given an upgrade as there were room available .. overall a very beautiful experience with this stay ... 💕 💖 ❤️
5.0分
情侣出游
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One of the best hotels in my life the view is so good the food is excellent and the staff is so polite and supportive everyone is so talented and the best one special thanks to manager bhanu sir chef kapil sir and ruchika mam also
I had an extremely disappointing experience at this hotel, largely due to the unprofessional and rude behavior of the General Manager. Instead of ensuring a pleasant stay for guests, the GM displayed a terrible attitude, showing a complete lack of concern for customer service. When I raised valid concerns about my stay, the GM was dismissive and unwilling to address the issues. Rather than listening and offering solutions, they were condescending and unhelpful, making me feel as if my concerns were irrelevant. Their lack of professionalism set a terrible example for the rest of the staff, who also seemed indifferent to guest satisfaction. A hotel's General Manager should prioritize hospitality and guest experience, but this one did the exact opposite. Their arrogance and unwillingness to accommodate even the most basic requests made my stay frustrating and unpleasant. It was clear that customer service is not a priority at this hotel, and management has no interest in improving the experience for guests. I would strongly advise against staying here if you value good service and respect. There are many other hotels where management actually cares about their guests, and I regret choosing this one. Avoid this place at all costs.
I had a highly disappointing experience at this venue. The staff, especially the so called gernal manager Kamal, was rude and uncooperative. he is very unprofational .he demand his cut in cash for discount .I would not recommend this place for any event.
We had a comfortable stay at Tethys, the rooms have good space and beautiful interiors to the room, the electrical switches were a bit confusing, the water heater works only in the morning so if you are travelling in winters, get done with your bath in the morning itself. Staff is nice and courteous. Otherwise a delightful stay
Greetings for the day! We stayed here in this beautiful resort for three days. Stay was very good staff ..staff is very good humble and professional. Room is very good and spacious. Mountain view was very good from the room balcony as well For sure we will visit again in future Special thanks to Dalip and satish team for making our stay memeroblbe
Here’s a crisp, 200-word review: I stayed at Tethys Himalayas Resort while attending a nearby wedding, and my experience was fantastic. The resort’s serene location amidst the mountains provided the perfect escape, offering stunning views and a peaceful ambiance. The staff were courteous and attentive, ensuring a seamless stay from check-in to check-out. My room was spacious, well-appointed, and impeccably clean, with all the amenities needed for a comfortable stay. The food at the resort was a highlight—fresh, flavorful, and with plenty of variety to suit all tastes. Whether it was breakfast or dinner, each meal was a treat. The overall atmosphere was calm and rejuvenating, making it an ideal place to relax after the wedding festivities. The resort’s dedication to guest satisfaction was evident in every detail, and I appreciated the
Everything was fantastic. Nice view. Surrounded by pine trees, food was so delicious, staff was awesome.
Nice new hotel at a very peaceful place, great service, food was awesome, chef did some local cuisine which was awesome, morning we had great parathas, with home farm grown vegetables ... you must try the same. We were also given an upgrade as there were room available .. overall a very beautiful experience with this stay ... 💕 💖 ❤️
One of the best hotels in my life the view is so good the food is excellent and the staff is so polite and supportive everyone is so talented and the best one special thanks to manager bhanu sir chef kapil sir and ruchika mam also